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365: Delivering the Amazon effect: how to increase your last mile delivery efficiency by 30%
Let's Talk Supply Chain
English - October 16, 2023 10:00 - 48 minutes - 45.1 MB - ★★★★★ - 54 ratingsBusiness News Business News 3pl globaltrade international procurement recruitment startup transportation business businesstips career Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Chris Garrison talks about Onfleet; the importance of empowering drivers; achieving competitive advantage by delighting customers; & the future of the last mile.
[05.52] The evolving landscape of last mile, and the challenges and #opportunities in the space.
[09.20] An introduction to Onfleet – who they are, what they do, and how they help their customers.
[11.03] The ideal client for Onfleet.
[13.19] The importance of effective #dispatching and route planning, its impact on everything from customer satisfaction to sustainability, and what dispatch with Onfleet looks like.
[17.36] Why driver empowerment is key, and how Onfleet’s solutions are creating happy drivers and, ultimately, happy customers.
[21.21] Why customer satisfaction has emerged as an area of opportunity, and how Onfleet are delighting customers in a notoriously difficult space.
[26.07] The power of good data, and what monitoring, reporting, performance and insights look like with Onfleet.
[29.08] A case study showing how Onfleet helped a key client to dramatically reduce route times, opening up opportunities for growth and boosting the bottom line.
[32.46] A closer look at #onboarding and #integration with Onfleet.
[35.31] Last mile trends and what they mean for the future of the sector.
[39.39] Onfleet’s recognition in Gartner’s 2023 Hype Cycle for Supply Chain Execution Technologies as a key player for Last Mile Delivery Solutions, and what the future holds.