This ONE Policy will Avoid MANY Pissed Off Clients (One time emergency)

In this episode, I’m addressing why your cancellation policies are pissing your clients off and how to avoid losing clients over it including my genius "one-time emergency" policy that not only protects your income but also builds trust with clients. I share personal experiences that led to the creation of this business boundary-setting policy, ensuring a win-win for both parties with an emphasis on the importance of clear communication and enforcing policies to maintain a sustainable and successful business long term. Tune in to discover how to handle last-minute cancellations gracefully while minimize lost revenue and pissed off clients. Here’s the key takeaways of this episode: 

Understand the purpose of cancellation policies and how to enforce them (people pleasers - you’re going to want to hear this!).

How to head off any unhappy clients BEFORE there’s an issue and how to best communicate policies so everyone is on the same page.

GAME CHANGER - Introducing the "one-time emergency" cancellation policy for a win-win-win solution for you, the business AND the client.

🚀 Grab your free example policies download at www.thelashpreneur.com/policies and finally take the emotion out of enforcing your policies! 🌟