On this week’s episode, we speak with Chris Eifert, a mechanical engineer who always knew his true path would be one that led him to customer service. Chris was able to make his dreams come true when he became an owner of TriComB2B, an award winning business to business marketing agency with a focus on supporting technical industries. He talks about the ups and downs of the marketing world running a marketing agency that’s number one in its field.

“A mentor of mine taught me that constructive tension is a good thing in a business. You need people with different points of view and eccentric personalities to really make a business like ours work”, says Chris


We chat about the challenges Chris faced on the path to becoming a CEO, as well as: 

Being emotionally vulnerable and admitting when you’ve made a mistake

Creating a positive business environment

The importance of constructive tension to your business

Knowing and accepting your limitations

And more