How To Use Empathy To Create Change In The Workplace

Leading With Empathy & Allyship

English - December 22, 2020 02:00 - 48 minutes - 33.3 MB - ★★★★★ - 6 ratings
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Previous Episode: 30: Want To Be Inclusive? Support Women Of Color As Leaders In The Workplace

Next Episode: 32: What Allies Can Do During Black History Month

Join Change Catalyst Founder & CEO Melinda Briana Epler in conversation with Kate Johnson, President Microsoft U.S, for a deep dive on how Microsoft is creating changes within the company by leading with Empathy.

We talked about

Microsoft's ongoing program e.g Empathy In Action and Accelerate to building an inclusive workplace Leading with Empathy and how to foster vulnerability and courageThe need for top-down clarity on the company's goals, values and outcomes.The importance of processes and data analytics

Kate Johnson is the President of Microsoft U.S., a $45 billion subsidiary including all of Microsoft's solutions, services, and support revenues across the public and private sector in the United States. Focused on driving transformation within Microsoft's largest commercial organization, Kate leads a 10,000-person field team to pursue Microsoft's mission to empower every person and every organization on the planet to achieve more.⠀

Our favorite quotes

"Empathy is a superpower. And it's, the common denominator for leaders and individual contributors in a successful organization and one that's high-performing, and it's so relevant to Microsoft's mission."

" Just trying to become a great leader or to change something without the focus on the outcome and the ability to see progress can be really hard. And so the mandate for us is no matter who you are in the organization, you see a gap between our aspired culture and lived reality. That's the gap that you're on the hook to try and help close no matter what your responsibilities, no matter what your role is. So I'd say if you're an individual and you want to do this, the first thing is the why. What are you trying to accomplish? And then the second thing is what skills do you need? "

Additional Resources

“Microsoft’s 2020 Diversity & Inclusion Report: A Commitment to Accelerate Progress Amidst Global Change” by Lindsay-Rae McIntyre in The Official Microsoft Blog: https://blogs.microsoft.com/blog/2020/10/21/microsofts-2020-diversity-inclusion-report-a-commitment-to-accelerate-progress-amidst-global-change/ Kate Johnson on LinkedIn: https://www.linkedin.com/in/katejohnsonatms/ Dare to Lead by Brene BrownJust Mercy by Bryan Stevenson: https://justmercy.eji.org/Consider visiting the Legacy Museum of African-American History, when you can do so safely https://museumandmemorial.eji.org/museum

[image description: image of Kate Johnson (a white woman on stage, wearing a black leather jacket and black pants, weaving to a crowd) and Melinda Briana Epler (White woman with red hair and glasses, smiling), with the text "How To Use Empathy To Create Change In The Workplace."

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