31: How To Use Empathy To Create Change In The Workplace
Leading With Empathy & Allyship
English - December 22, 2020 02:00 - 48 minutes - 33.3 MB - ★★★★★ - 6 ratingsBusiness Technology allyship ally empathy diversity inclusion change catalyst melinda briana epler techinclusion equity Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Join Empovia (formerly Change Catalyst) Founder & CEO Melinda Briana Epler in conversation with Kate Johnson, President of Microsoft US, for a deep dive on how Microsoft is creating changes from within by leading with empathy.
In this episode, Melinda and Kate discuss:
Microsoft's ongoing program, Empathy In Action and Accelerate, to build an inclusive workplace Leading with empathy and how to foster vulnerability and courageThe need for top-down clarity on the company's goals, values and outcomes.The importance of processes and data analyticsKate Johnson is the President of Microsoft US, a $45 billion subsidiary including all of Microsoft's solutions, services, and support revenues across the public and private sector in the United States. Focused on driving transformation within Microsoft's largest commercial organization, Kate leads a 10,000-person field team to pursue Microsoft's mission to empower every person and every organization on the planet to achieve more.⠀
Highlights from this episode:
"Empathy is a superpower. And it's the common denominator for leaders and individual contributors in a successful organization and one that's high-performing, and it's so relevant to Microsoft's mission."
"Just trying to become a great leader or to change something without the focus on the outcome and the ability to see progress can be really hard. And so the mandate for us is no matter who you are in the organization, you see a gap between our aspired culture and lived reality. That's the gap that you're on the hook to try and help close no matter what your responsibilities, no matter what your role is. So I'd say if you're an individual and you want to do this, the first thing is the why. What are you trying to accomplish? And then the second thing is what skills do you need? "
Additional Resources
[image description: image of Kate Johnson (a White woman on stage, wearing a black leather jacket and black pants, waving to a crowd) and Melinda Briana Epler (a White woman with red hair and glasses, smiling), with the text "How To Use Empathy To Create Change In The Workplace."
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