“I have used the term over the years of ‘having running away money’. That doesn’t mean having a stash of savings, but it does mean all the time thinking to yourself, ‘If this job doesn’t work, if I can’t stand this a moment longer… what would I do?’”

Dame Helen Ghosh enjoyed a long career in the civil service, becoming permanent secretary of the Department for Environment, Food and Rural Affairs in 2004 and then the Home Office in 2011. She then led the National Trust before becoming master of Balliol College, Oxford in 2018.

In this episode Helen discusses the importance of embedding in and understanding what different organisations expect from a leader, drawing on her extensive experience of taking the helm in very different environments.

She also considers the role of the civil service in serving the government of the day, and shares insights into her own hinterland and where she draws resilience from, as well as female leadership, dealing with public scrutiny and being open to the fact you may have made a mistake.

If you would like to suggest an interviewee for the show, or tell us what you think, you can get in touch by emailing [email protected]. If you are enjoying the show, we would really appreciate it if you could share it widely and give us a rating.

Your host was Siobhan Benita. Kate Hodge edited the episode, and it was produced by James Ede.