Minisode #32: From Delight to Expectation – The Availability of Data

Leading for Business Excellence

English - February 20, 2024 04:00 - 2 minutes - 1.92 MB - ★★★★★ - 1 rating
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Previous Episode: An Award-Winning Journey of Improvement with Paul Hayward at CooperVision

Next Episode: Minisode #33: Leadership vs. Management

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.

In this minisode, we’re joined by David Sheldon, former Head of CI at St John Ambulance, as he explores the role of data in managing and assessing the effectiveness of vaccination efforts during the pandemic.

Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-embodying-continuous-improvement-with-david-sheldon-head-of-ci-at-st-john-ambulance/