Leadership With Heart

129: Leaders with Heart Use Employee Feedback to Improve Themselves

August 11, 2020 04:00 - 30 minutes - 24.2 MB

In this episode, Heather speaks with Scott Miller, EVP of Thought leadership at Franklin Covey his leadership style, his drive to lead, about his unique view on leadership and self-awareness. Key takeaways: As leaders, we must be aware of our shortcomings to be able to truly meet our people where they are. Do you people feel safe to tell the truth about you to your face? Great leaders are more concern with the right thing than being right Be the leader who is comfortable with those ...

128: Leaders with Heart Take Time to Recognize Those they Lead

August 04, 2020 04:00 - 34 minutes - 28 MB

In this episode, Heather talks to Adam Hermanson, Founder of Integration Design Group about his drive to lead, the importance of passing on what he calls “praise notes” to employees, a time when he was not the best leader he could be and much more. Key takeaways: Always go out of the way to praise those you lead and pass it on from customers too Our economy is built on an exchange of trust, not just dollars and cents Don’t be afraid to step out of the boat. This helps build more resil...

127: Leaders with Heart Don’t Give Away Their Influence

July 28, 2020 04:00 - 37 minutes - 30.2 MB

In this episode, Heather speaks to Michele Nevarez, CEO of GolemanEI about her drive to lead, her leadership style, a time when she was not the best version of herself and her interesting take on discovering what we can influence and impact. Key Takeaways: Don’t give away your influence Realize that we have a choice to focus on what we can influence and our thinking Are you current thought patterns helping you or hurting you? What are your thinking habits? Keep Building evidence f...

126: The Beginnings of The Art of Caring Leadership

July 21, 2020 04:00 - 42 minutes - 34.1 MB

In this episode, Heather shares with listeners her vet special Author’s Day presentation with her publisher and many guests. In it, she goes over her personal background, her “why” for writing her book, the main focuses of the book, and her editor talks about what makes this book so different. It is a treat to listen to if you are a fan of the guests from this show.

125: Leaders With Heart Course Correct Themselves And Others With Care

July 14, 2020 04:00 - 33 minutes - 26.9 MB

In this episode, Heather interviews Curtis Martin , CEO of FOCUS about his drive to lead, his leadership style, his struggle with patience, and a time when he took his eye off of the business and abdicated responsibility. Key takeaways: *Dont abdicate responsibility but be there to guide people *Make show the balance of care and strength. *Take the long view when leading so that you might create tension for the benefit for the long term goal

124: Leaders With Heart Find a Way To Be The Solution

July 07, 2020 04:00 - 10 minutes - 8.62 MB

In this episode, Heather joins listeners in a personal journey during COVID-19, the racial divide and writing a book. Key takeaways: 1. Be the Solution yo the problems in our world. Don’t bail out of taking responsibility 2. You are worthy of your leadership. You are good enough for others to care for. 3. We can all choose to be unstuck post-COVID-19

123: Leaders With Heart Are Co-Owners Of A Vision With Those They Lead

June 30, 2020 04:00 - 25 minutes - 20.5 MB

In this episode, Heather speaks with Craig Miller, President of FOCUS, Fellowship of Catholic University Students, about his leadership style, where his drive to lead comes from, his focus on minimizing his ego and much more! Key Takeaways: Don’t focus on serving self but serving others Decide whether or not you are claiming positions out of ego Bring people along with you by spending time with them to help them see their role in a vision Search for those who have an ownership ment...

122: Leaders with Heart That We All Get Better One Step At A Time

June 23, 2020 04:00 - 40 minutes - 32.8 MB

In this episode, Heather speaks with Matt Sweetwood, CEO of LuxNow, on his leadership style, his strong drive to lead and where it comes from, how he treats his employees like family his very profound story of adversity and rebirth. Key takeaways: When things go wrong in life and business, focus on fixing one thing at a time and looking forward Sometimes when we are easy on team members whose performance is short, we enable them to fail. Then, that failure becomes our own. Set the bar...

121: Leaders with Heart Accept the Truth of Their Leadership

June 16, 2020 04:00 - 21 minutes - 17.4 MB

In this episode, Heather speaks with Kristin Fox, VP of HR at Gyrodata about her leadership style where her drive to lead comes from and ways she was not the the best version of herself and what strategies she used to show up better. Key Takeaways: Take time with your people and leave the boss back at the office Try to establish a deeper connection especially now during a crisis Help your people through the struggle and model it Find cheerleaders who believe in you and will help you t...

120: Leaders with Heart Don’t Seek Perfection in Themselves

June 09, 2020 04:00 - 29 minutes - 23.8 MB

In this episode, Heather speaks with Stephen Christopher about his leadership style, where his drive to lead come from, about a time when he allowed himself to hold onto an employee who was not open to change and what he did to come out of that circumstance and what he does now to stop himself for doing that. Key takeaways: Set aside time to be with people who just need to talk Look for the greatness in people, but they have to want to improve Be a student of learning All your people ...

119: Leaders With Heart Understand Who They Are And Use It To Lead Well

June 02, 2020 04:00 - 22 minutes - 18.2 MB

In this episode, Heather speaks to Karen Weeks about her leadership journey, the way she sees how the differences in leadership styles impact the way we lead, more about her drive to lead and interesting lessons she learned when she left a team member out of an important meeting: Key takeaways: Collaborate with team members to ensure you aren’t making assumptions about their future opportunities Understand your unique style and how that helps you lead better Our mistakes inform our f...

118: Leaders With Heart Know That They Must Do The Right Thing At All Times

May 26, 2020 04:00 - 20 minutes - 16.7 MB

Heather speaks with Wes Struebing, founder and president at Logistics Titans about his very direct and caring leadership style, where his drive to lead comes from and some great nuggets for all leaders to ask themselves to move forward in their leadership. Key Takeaways: If you cannot or are not helping those you lead, you must leave or change your position You are either green and growing or you are dying. Which do you choose? Doing the right thing is the only thing to do

117: Leaders with Heart live by the Golden Rule

May 19, 2020 04:00 - 31 minutes - 25.3 MB

In this episode, Heather Younger speaks to Scott Shay, Chairman of Signature Bank of New York about his leadership style, his mentors on leadership and very unlikely journey to where he is today, his organization’s communication strategy through the Corona Virus, a time when he was not the best leader he could be and much more. Key takeaways: The most valuable asset in any organization is it employees Use the Golden Rule in your standards of conduct or organizational norms Don’t do s...

116: Leaders with Heart Have Care as Their North Star

May 12, 2020 04:00 - 27 minutes - 22 MB

In this episode, Heather Younger speaks with Erik Van Bramer, SVP at Federal Reserve Bank of Chicago about his leadership style, his North Star for Leading, the very distant place from where his drive to lead comes and something key for leaders to remember. Key takeaways: Figure out what the needs of your people are and meet them there When you are truly happy to see that your people are getting recognition for their work separately from your part in it, you know you are a caring leader...

115: Leaders with Heart know That How They Show up is Their Legacy

May 05, 2020 04:00 - 21 minutes - 16.9 MB

In this episode, Heather Younger speaks with Kelly Moran, the Executive Director of the American Cancer Society in Denver. Kelly shared a lot about her leadership style, her philosophy, the importance of showing up at leaders, a time when she was not her best and he key things we can do as leaders to move forward in our current Covid crisis. Key takeaways: Our attitude matters at work If we want to instill confidence and help others move forward past adversity, we must do it first Be y...

114: Leaders with Heart Strike a Balance Between Heart and Drive

April 30, 2020 04:00 - 25 minutes - 20.1 MB

In this episode, Heather Younger speaks with Frank Ricotta, CEO and Founder of BurstIQ about his leadership style, his unique background that instilled in him a drive to lead, a time when he was at a low in his leadership and what he did to come out of it and some key tips to move interate during a crisis. Key takeways: Strike the balance between both nurturing and being a visionary driving for goal achievement Focus on growing and lifting those you lead If we don’t learn form those ar...

113: Leaders with Heart Set a Clear Vision For Others to Follow

April 28, 2020 04:00 - 37 minutes - 30.1 MB

In this episode, Heather Younger speaks with Kevin Patterson, CEO of Connect For Health Colorado about his leadership style, philosophy, a time when he was so proud of his leadership behaviors and more. His unique perspective on employee voice and communication to different audiences Key takeaways: Employees can’t be clear about what you need to do without knowing where you are going Do not micromanage; tell your people where you want them to end up and let them get there their way W...

112: Leaders with Heart Lead First with Grace

April 21, 2020 04:00 - 37 minutes - 30.3 MB

In this episode, Heather Younger speaks with Andy Boian, Founder and CEO of Dovetail Solutions, a PR firm based out of Colorado. Andy shares a touching story of why he is driven to lead that is based out adversity, his ideas on a 60-day quick start program for new employees and the reason why he speaks last at meetings. Key takeaways: Make sure those you lead feel valued and that their interests and jobs are valued We must give trust before we get it Speak last as the leader in the roo...

111: Leaders with Heart Feel Called to Serve Others

April 14, 2020 04:00 - 20 minutes - 16.8 MB

In this episode, Heather Younger speaks with Timbra Yoakum, Director of Special Programs, Mabank Independent School District about her drive to lead, a time when she was not the best version of her, her leadership style and focus, and where her passes lies. Key takeways: Be a servant leader and get in the trenches with those you lead Don’t place yourself above those you lead, but in a supportive role and at their side Spend one-on-one time and get to know your people personally Leader...

110: Leaders With Heart Listen and Then Iterate

April 07, 2020 04:00 - 27 minutes - 21.9 MB

In this episode, Heather Younger speaks with Arlene Mendoza, Senior Innovation Program Manager at Alluma about her leadership style, the things that drive her to lead, a time when she did not shine as a leader and her ideas about iterating our leadership style. Key takeaways: Listen to yourself and then to others Think of leadership as an interative process It is ok to decide to move in a different direction instead of being miserable in your current role We lead more effectively whe...

109: Leaders with Heart Often Find Their “Why” Through Their Adversity

March 31, 2020 04:00 - 27 minutes - 22.3 MB

In this episode, Heather Younger speaks to Kirk Adams, President and CEO of American Foundation for the Blind about his unique journey as a blind person for most of his life, how that frames his leadership style and a time when he was not the best version of himself. In a time like today with the coronavirus taking us by storm, Kirk provides an uplifting lesson on how we can move past adversity and shine as leaders. Key takeaways: Learn from others via podcasts, books, biographies Be an...

108: Leaders With Heart Are Not Imposters At The Table

March 24, 2020 04:00 - 8 minutes - 7.01 MB

In this episode, Heather Younger speaks to listeners from Chicago at the No Longer Virtual Conference about imposter syndrome, why it will happen but what to focus on instead and the ways we are all meant to be where we are. Key takeaways: 1. Know that you are uniquely created to be where you are 2. If you don’t think you belong, others might not think it either 3. Create the opportunity to include others who might feel this way

107: Leaders with Heart Consistently Appreciate their People

March 17, 2020 04:00 - 5 minutes - 4.61 MB

On this episode, Heather speaks directly listers on employee appreciation day 2020. She highlights some of the real critical ways to show your employees that you appreciate them and makes us think about the value that appreciation bring and what the results can be. Key takeaways: *What does feeling appreciated mean to you with those you lead? *Should showing appreciation be a cookie-cutter approach? *How often do you just sit with your people and dig deep to find out what’s going...

106: Leaders with Heart Are Human and Give Others Permission to be the Same

March 10, 2020 04:00 - 27 minutes - 22.4 MB

Heather Younger, speaks with Dr. Karen Johnson, Equity and Inclusion Administrator for Washington Department of Corrections about her leadership style, where her drive to lead comes from, her unique view and purpose working with the incarcerated and those that serve them and her leadership conversion story. Key takeaways: It doesn’t matter how much you know, but how much you care Take care of yourself so that you can take care of your people. Then, they will care for your customers and...

105: Leaders with Heart Understand If Their People Fail They Fail

March 03, 2020 05:00 - 26 minutes - 21 MB

In this episode, Heather Younger, speaks to Dr.T. Renata Robinson, Chief Human Resources Officer at Colorado Coalition for the Homeless, about the complexity of leading an organization that serves the poor, and sometimes, employs the poor, a leadership mishap and some key ways to thrive as a leader. Key takeaways: Understand that often we encounter our people in their brokenness Humility is the highest honor Admitting your mistakes as a leader is a sign of strength Must build relati...

104: Leaders with Heart Cultivate and Invest in Their People

February 25, 2020 05:00 - 33 minutes - 27.1 MB

In this episode, Heather Younger speaks with Kimberly Loving, Chief of Staff for the City of Seattle overseeing the HR function 13,000 employee employees. Kimberly shares the leaders requirement to cultivate their employees, a time when she was not the best version of herself as a leader, and some really cool learnings from her mothers and relatives. Key takeaways: People are the thing that matters most, set everything else aside. Focusing on people is simple but not easy and it must be...

103: Leaders with Heart Help Others to Take a Breath Through Adversity

February 18, 2020 05:00 - 40 minutes - 32.1 MB

In this podcast episode, Heather Younger speaks with Benilda Samuels, COO of Nurse-Family Partnership, about her unique way of helping others breathe through challenges, how to brings her employees close when times get tough, a time when she was not the best leader and how to she came out of it. Key Takeaways: Take a breath to reflect on what is happening in your work life Bring your people close to you and pause through adversity People should always come first; tasks come second Ta...

102: Leaders With Heart Know That Love and Care Is Transformative

February 11, 2020 05:00 - 8 minutes - 6.94 MB

In this episode, Heather speaks with listeners about plans for 2020, the role they can play in it, a powerful story of how loving and caring transformed a group of women and how they can also transform our workplaces, and some updates on her latest book. Key takeaways: 1. Love and care in the workplace can transform cultures 2. Once we set out to do something and we are focused on that, it will become a reality Once we set out to do something and we are wholly focused on that, it ...

101: Leaders With Heart Create Space For Open and Honest Feedback

February 04, 2020 05:00 - 40 minutes - 32.8 MB

In this episode, Heather speaks to Christina Wegner, vice president of marketing at the Vollrath company, about her leadership style, a funny story about her drive to lead, a powerful story about a time when she was not the best leader she could be and exactly what she did to come out of it. This episode is chalk full of psychological safety messages. Key takeaways: Feedback is a gift. Give it and receive it often Commit your time to becoming a lifelong learner Pay if forward. Give yo...

100: Leaders With Heart Are Grateful For The Journey

January 28, 2020 05:00 - 17 minutes - 14.2 MB

Heather celebrates the 100th episode of the podcast by sharing testimonials from people who have listened mostly since the beginning of the show and also gives a short nugget and message that should feel impactful to those listening. Please listen in as we honor those who support the podcast as well as the Leaders you have been on the show. Cheers to 100 more! Enjoy!

99: Leaders With Heart Have a Strong Moral Compass

January 21, 2020 05:00 - 39 minutes - 31.7 MB

In this episode, Heather, speaks with DeeDee Williams, Director of Human Resources at Davis, Graham and Stubbs LLP, about her leadership journey, her focus on compassion, her strong moral compass that she fights to maintain and a powerful story of when she was not the best leader she could be and what she did to come out of it. Key takeaways: Be a compassionate leader Don’t allow your circumstances to define who you are and how you show up Be available when employees need you, put th...

98: Leaders with Heart Create Psychological Safety For All

January 14, 2020 05:00 - 33 minutes - 30.9 MB

In this episode, Heather speaks with Cheryl Fullerton, EVP of People and Communications at Corus Entertainment, Toronto’s largest media company, about her leadership style, her super interesting focus on psychological safety for all and her unabashed belief in innovation. Key takeaways: See your role as a company and people builder Do the hard work to find out who you are and what you stand for Try to know the problem before you set out to fix it People need trust and confidence th...

97: Leaders With Heart Have A Clear leadership Vision

January 07, 2020 05:00 - 34 minutes - 31.2 MB

In this episode, Heather speaks to Don Davis, County Manager for Jefferson County, Colorado. Don shares his leadership philosophy and vision with Heather. Don also talks about a time when he was not the best version of himself as a leader. He sheds light on the difference between helping people get the tools they need to do their jobs and then meeting their wants and needs. Don highlights the most important things: Key Takeaways: Leaders should help their people understand who they reall...

96: Leaders with Heart Understand That Leadership is About Courage and Vulnerability

December 31, 2019 05:00 - 35 minutes - 32.1 MB

In this episode, Heather speaks to Cori Burbach, Assistant City Manager, City of Dubuque in Iowa about her what drives her to lead, a back drop to the type of leader that she is and a compelling story of a time when she was not the best leader she could be. Note this has racial undertones, but you will listen and be inspired. Key takeaways: Stand out: be the leader who rolls up your sleeves and gets into the trenches with those you lead Understand that what you do or fail to do and what...

95: Leaders With Heart Care For The Whole Person That They Lead

December 24, 2019 05:00 - 24 minutes - 22.7 MB

In this episode, Heather speaks to Jennifer Fairweather, Chief Human Resources Officer at Jefferson County in Colorado about her leadership style, her drive to lead, and her struggle to face conflict head-on while still show care for her people and coworkers. Key Takeaways: Give people space to come up with their own idea in a safe environment Be a vulnerable leader who invites the team in to help overcome obstacles You don’t have to do leadership alone Continue to work on you and ...

94: Leaders with Heart Allow Their People to Discover Their Best Selves

December 17, 2019 05:00 - 8 minutes - 7.84 MB

In this episode, Heather speaks to listeners about a personal story with her daughter that highlights what courage and authenticity really look like and how leaders need to be the catalysts to create environments that allow their people to discover their gifts. Then, allow them to use those gifts for the betterment of all.

93: Leaders With Heart Model Good Leadership

December 10, 2019 05:00 - 25 minutes - 23.2 MB

In this podcast, Heather speaks with Brent Stockwell, Assistant City Manager, City of Scottsdale about his leadership style, his development and use of a personal purpose statement and a way he fell short in his leadership role and admitted his mistakes. Key takeaways: Create a personal mission statement to keep you focused A leader’s key responsibility is to model great behavior. Take responsibility for actions and do everything you can to make things right Help others be ok to fa...

92: Leaders With Heart Know That Spending Time With Their People Drives Business Results

December 03, 2019 05:00 - 30 minutes - 28.3 MB

In this episode, Heather speaks to Ron Alvesteffer, President and CEO of Service Express, about his leadership style, his very engaging way of meeting his team members where they are, some pearls of wisdom he leaves with listeners and also the one unique thing he does with his direct reports weekly that sets him apart and brings him closer to those he leads. Key takeaways: Spend time with your people Self reflect on who are you are as a leader. Do you inspire? Go to work for your peopl...

91: Leadership With Heart Are Open To All Feedback

November 26, 2019 05:00 - 40 minutes - 36.7 MB

In this episode, Heather speakers with Jo-Ann Robertson, CEO of Ketchum, in the UK. Jo-Ann shares with Heather the thing that drives her to lead, you unabashed desire to lead from the front, but with a team, a time when she was not the best version of herself as a leader and the one thing she thinks leaders need Key takeaways: All feedback is good. Take it. Challenge yourself to grow Leaders can change their styles to meet the needs of their people Leaders must demonstrate what they...

90: Leaders With Heart Remember Where They Came From

November 19, 2019 05:00 - 32 minutes - 29.5 MB

In this podcast, Heather spoke with Lon Southerland, Managing Director of Ion Biome at Saraphic Group, Inc., about his long history of leading for organizations like Marriott, Starbucks and 7-Eleven and how all of that informed his current leadership filter. Heather and Lon discuss some great leadership learnings on his part, and one piece of advice his coworker gave him early on his career. Key takeaways: 1. Leaders must be effective in working with and through others to get more done ...

89: Leaders With Heart Make It Safe To Speak The Truth

November 12, 2019 05:00 - 47 minutes - 43.4 MB

In this episode, Heather speaks with Joe O’ Neill, CEO of G & D Integrated about his unique approach to providing psychological safety in the workplace. How he engages with his front line and uses orientation to do it. He discussed a time when he was a detached leader who stepped away from the active role of CEO and what he discovered in the process. Key takeaways: Have a “I work for them” attitude and not the other way around Ask your people to judge you and hold you accountable Hav...

88: Leaders with Heart Recognize The Smallest of Changes In The People They Lead

November 05, 2019 05:00 - 9 minutes - 9.06 MB

In this episode, Heather speaks to you about milestones, recognition, and moving past barriers that can make it difficult to be the best leader you can be. Heather shares a couple personal stories focused on recognition of the milestones her children has experiences this past week. She talks about how she responded to the milestones and a fumble of the past. Key takeaways: Pay attention to the greatness inside the people you lead or they will go somewhere with people who will Don’t see...

87: Leaders with Heart Actively Build Resilience

October 29, 2019 04:00 - 9 minutes - 8.67 MB

In this episode, Heather updates listeners on the book that will come out based upon the podcast. She also talks about the importance of leaders building resilience in the face of adversity. Key take-aways: Leaders must first build resilience in the face of obstacles before they can help their people do the same. People all around us are in a struggle. How quickly they can rebound or bounce back from those struggles will make all the difference with efficiencies, productivity improved emotio...

86: Leaders With Heart Embrace Their People and Their Results

October 22, 2019 04:00 - 34 minutes - 31.8 MB

In this episode, Heather speaks with Alex Smith, Chief Human Resource Officer for the City of Memphis in Tennessee about her leadership style, all of the ways that leading with heart has driven amazing business results for the City and it citizens and employees, structuring the employee experience to maximize momentum and a time when she was not the best leader she could be. Key takeaways: Just because you are a leader with heart doesn’t mean results aren’t important The collective tho...

85: Leaders with Heart Understand That Their Own Brokenness Is a Gift

October 15, 2019 04:00 - 37 minutes - 34.4 MB

In this episode, Heather speaks with Cynthia Grant, Chief Clinical Officer at AllHealth Network, about her surprising and traumatic background, the lens that he sees the world and thus engages with her people and a time when she was not the best leader she could be. Cynthia shares tremendous tips for leaders, but just listening to her is inspirational. Key takeaways: Caring for your team as a leader is a responsibility not a nice to have Our past cluttered with adversity can be the big...

84: Leaders With Heart Understand Leadership Is To Be Learned, Studied And Explored

October 08, 2019 04:00 - 25 minutes - 23.5 MB

In this episode, Heather speaks with Shawnte Cox Holland on her leadership style, her unique view of why she leads the way she does, a time when she was not the best version of her and what she did to become more enlightened and some insightful pearls of wisdom. Key takeaways: Be the leader who pursues the art of what is possible and ask what is missing Recognize your employees for a job well done Take a step back & figure out the value of being a leader Focus on leadership excelle...

83: Leaders With Heart Help Others Find Their “Why”

October 01, 2019 04:00 - 18 minutes - 12.9 MB

In this episode, Heather speaks with Sarah Pierre Louis, Sr. Manager Marketing Team Development for Tableau Software (recently acquired by Salesforce) about her leadership style, her fascinating approach to helping her team come up with their “why” and their own solutions. She talks about a couple times when she got in her own way when leading a team and how she made her way out of it. Key takeaways: Ask our people what they want or what they are trying to accomplish to help them answer t...

82: Leaders With Heart Live True Servant Leadership

September 24, 2019 04:00 - 29 minutes - 20.4 MB

In this episode, Heather speaks with Howard Behar, former president of Starbucks and author of The Magic Cup and It’s Not About the Coffee. Howard talks about his perspective no servant leadership, shares some Starbucks insights, accountability as a leader, introduces the idea of a board of directors in the context of our different mindsets. He also shares a time when he was not the best version of himself. Key takeaways: Read about people who are your role models and don’t be afraid to ...

81: Leaders With Heart Embrace the Mess of Humanness in the Workplace

September 17, 2019 04:00 - 30 minutes - 27.5 MB

In this episode, Heather speaks with Phil Burgess, Chief People Officer of CSpace about his leadership philosophy, the messiness that happens in the workplace, a time when he was not a shining example of leadership with heart and what he did to move out of it and some amazing pearls of wisdom. Key takeaways: It’s up to leaders to embrace the mess that is all of us at work Leaders must model the change they are seeking Leaders are more effective when they invite feedback from direct r...

80: Leaders With Heart Understand They Are the Caretakers of Their Employees’ Futures

September 10, 2019 04:00 - 26 minutes - 24.2 MB

In this episode, Heather speaks with Rhoda Banks, Head of Talent for Rabo Agrifinance about her unique and caring leadership style, a time when she was not the best version of herself an what she learned from it and some jewels for pearls of wisdom we can all learn from. Key takeaways: The ultimate reason for a leader is to help their people reach their fullest potential. If you care about your people give them honest feedback Employees mimic what they see in their leaders It is the l...

Leadership With Heart

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