Leadership Expert, Mark C. Crowley spent over 25 years in the dog-eat-dog world of financial services, an environment known for its heartlessness and “take no prisoners” attitude.

Twice, he held national-level responsibilities – most recently as Senior Vice President-National Manager for Investment Product Sales at one of America’s largest financial institutions, where he was named “Leader of the Year.”

What he ultimately discovered is that his chosen management style was highly uncommon, yet extraordinarily productive.

As a result, Mark’s people consistently scaled mountains for him. Intrigued by their unwavering achievements, Mark decided to leave the financial services world and attempt to answer the question:

“What happens inside of people to make them so committed to doing extraordinary work?”

His research led to the publication of his first book, Lead from the Heart, and his work as a speaker and consultant for companies and organizations seeking to achieve and sustain uncommonly high engagement and performance. 

Recognized as a workplace thought leader, Mark is also a regular leadership contributor to Fast Company Magazine and has been published in the Seattle Times, Huffington Post, Reuters, CEO Magazine, USA Today, LinkedIn and the Great Place To Work Institute.  He has interviewed CEOs and senior executives at high-performing companies who are already “managing the emotional side of work.”  His book, Lead From The Heart, is being taught at Northern Arizona University, Embry Riddle University & San Diego State University.

During this interview, Mark shares the basis for his unique leadership style, what drives human behavior, and how to truly express your appreciation and value to your employees in a way that is meaningful to them, and creates a highly productive and effective culture within organizations.

Episode Show Notes: https://leadersoftransformation.com/podcast/leadership/055-mark-c-crowley-bringing-heart-back-leadership 

Check out our complete library of episodes and other leadership resources here: https://leadersoftransformation.com

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