Adele Gambardella and Chip Massey, authors of "Convince Me"

Welcome to episode 51 of the Lead. Learn. Grow. podcast with Robin Green In this episode, we dive into the art of persuasion with Adele and Chip, seasoned professionals in the convincing business and co-authors of a newly released book, Convince Me.

Key Takeaways:

Innate Persuasion Skills: We all have a natural ability to convince others, but Chip and Adele's book provides strategies to refine and enhance these skills for more effective persuasion in our personal and professional lives.

Storytelling as a Tool: Chip, with his FBI background, emphasizes the power of storytelling to translate complex experiences into relatable business lessons.

Emotional Regulation: Adele highlights the importance of forensic listening and emotional regulation in building trust and effectively persuading clients.

Quick Trust in High-Stakes: Chip discusses strategies to establish a quick sense of trust in high-stakes situations, crucial for successful outcomes.

Mirroring and Matching Techniques: Learn how these techniques can build rapport and lead to deeper insights into others' thoughts and feelings.

Understanding Unstated Narratives: Addressing the internal beliefs and perceptions that everyone carries can be a game-changer in negotiations and sales.

Balancing Empathy with Action: While empathy is essential, Chip and Adele discuss the importance of guiding clients beyond empathy to improve their situations.

Avoiding Righteousness in Persuasion: Adele's favorite concept from the book involves starting from a point of agreement to steer conversations effectively without imposing self-righteousness.

Experiential Learning: Chip's preferred aspect of the book is the focus on learning from experiences, featuring interviews with experts to offer practical methods for engaging with others.

***

Connect with Adele and Chip on LinkedIn. 

***

Connect with Robin Green on LinkedIn. You may also reach him at [email protected].