What Do You Do When They Don't Want To Talk?

It is almost like clockwork: I finish a keynote and one of the first questions I get asked is: but what if the other person is not open to having a difficult conversation, or as we call it, a Last 8% conversation? What can we do in this case?

In other words, what do we do when it feels like we are facing a challenging situation with someone, we want to give them important feedback, for example, but this person has no interest in dealing with the issue and talking about it? It can feel like we have no control over the situation and it can leave us feeling helpless.

This is the topic of today’s episode.
Let’s walk!

Interested in finding out what your personality type is when you face a Last 8% situation?

To take our assessment go to: http://last8percent.com/quiz

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If we could read the secret history of our enemies, we would find in each man's life sorrow and suffering enough to disarm all our hostility.
- Henry Wadsworth Longfellow

Those who cannot change their minds cannot change anything.
- George Bernard Shaw

Until the mind is open, the heart stays closed. The open mind is the key to the open heart.
- Byron Katie