Lactation Business Coaching with Annie and Leah
159 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 113 ratingsThe smart way to create a compassionate and professional lactation private practice, hosted by private practice IBCLCs Annie Frisbie and Leah Jolly.
Leah Jolly is a private practice IBCLC with Bay Area Breastfeeding in Houston, Texas.
Annie Frisbie is a private practice IBCLC serving Queens and Brooklyn in New York City and the creator of the Lactation Consultant Private Practice Toolkit.
Tune in each week to learn all the ins and outs of running a successful private practice lactation business!
Connect with Leah and Annie:
On Instagram: @lactationbusinesscoaching
On Facebook: https://www.facebook.com/lactationbusinesscoaching
On YouTube: https://youtube.com/playlist?list=PLv3-4pMgjlzbXD9KWFCIV3-1LipsTbgsj
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Episodes
Rebroadcast | Pediatrician reports—why bother?
June 11, 2024 01:00 - 42 minutes - 27.4 MBIt's so important for IBCLCs to be seen as part of the care team for the breastfeeding families we serve. One way we can impact our presence in the care team is to communicate with the other providers working with the breastfeeding family. Today we will discuss what we need to send to the other providers on the care team as well as strategies to make this process effective and efficient. So if you struggle with motivating yourself to write and send pediatrician reports, or if you’re wonde...
Deeper Dive into Planning with Tenise N. Hordge MBA, IBCLC
May 30, 2024 13:28 - 5 minutes - 2.99 MBEach month, Annie and I take a deeper dive into topics and information with an expert to give us more insights on things that we might be incorporating in our clinical practice as well as entrepreneurs and business owners. We're bringing you this snippet today to give you a taste of what these deeper dives are all about. This month, we got to chat with Tenise N. Hordge MBA, IBCLC about planning. She dives into time blocking, setting priorities, learning to say no, and delegating. Each mon...
90 | Taking Risks to Grow your Private Practice
May 14, 2024 01:00 - 25 minutes - 15.6 MBAre you a risk taker or do you tend to overthink before taking action? In this episode, we dive into the nuanced world of risk-taking, particularly in the context of growing a private practice. Leah shares her tendency to be risk-averse and the overthinking spiral that can result from facing risky decisions. Annie, on the other hand, describes herself as someone who jumps into ideas quickly, often figuring things out as she goes. We explore the idea that both cautious planning and spon...
Promo | Deeper Dive into Reflux with Cathy Watson Genna
April 22, 2024 14:53 - 4 minutes - 2.76 MBEach month, Annie and I take a deeper dive into topics and information with an expert to give us more insights on things that we might be incorporating in our clinical practice as well as entrepreneurs and business owners. We're bringing you this snippet today to give you a taste of what these deeper dives are all about. This month, we got to chat with Cathy Watson Genna about reflux. She dives into what reflux is, the causes of reflux, and strategies for IBCLCs to support families when de...
89 | Know What You Don't Know
April 09, 2024 01:00 - 32 minutes - 20.8 MBToday we are discussing how hard it can be to keep up to date with all the new information that is thrown at us. Not to mention all the misinformation that is out there! Deciding what to implement in your lactation business and what you shouldn’t can cause such a headache. Listen in as we go down memory lane, reminiscing about our own learning adventures and the ever-present quest to fill our brains with more knowledge. “There’s so much out there to be learned and also to be discovered”...
Promo | Deeper Dive into Allergies with Hope Lima, PhD, RDN, IBCLC
April 01, 2024 12:09 - 4 minutes - 2.72 MBEach month, we host a Deeper Dive, which is a live Q& A with an expert in the field of lactation, business, or personal development. The following snippet is from our most recent Deeper Dive. This month, we got to meet with Hope Lima and we talked about all things allergies. Hope helped us understand what an IBCLC needs to know about allergies, the difference between intolerance and allergies, and symptoms to look for in infants. We hope you enjoy! Each month we host a live Deeper Dive...
88 | When to Raise your Rates
March 12, 2024 02:00 - 25 minutes - 16.9 MBIn today’s episode, we're tackling a subject that can make hearts pound and palms sweat: raising your rates in your business. We open up about the challenges of pricing our services, sharing personal experiences and insights into the uncomfortable yet necessary discussions about when and how to raise rates. Listen in as we unravel the complexities of money mindset, emphasizing the significance of charging what you're worth to avoid burnout and maintain the financial health of your busin...
87 | Taking the Longview of Your Private Practice
February 13, 2024 02:00 - 26 minutes - 17.3 MBIn our lactation businesses, we want to plan long-term while also remaining open to new challenges and opportunities. None of us can predict the future, but having a plan in place is a great way to know what you want your business to look like as it grows. In this episode, we are diving headfirst into the wild ride that is running your own lactation private practice and letting you in on the things we wished we knew when starting out. "Even if you put down your best plans, just know they...
Bonus | Charting
January 30, 2024 02:00 - 1 hour - 37 MBIn this bonus episode of one of our very first Deeper Dives, we're talking about our charting adventures and spilling the tea on all the electronic charting platforms we've tried. Plus we share our top-secret strategies for nailing that documentation, and let me tell you, customizing those charting templates is a game-changer. And checkboxes for intake? Total lifesavers! This episode is all about mixing things up with our charting methods to make sure they fit just right in different sett...
86 | Listener Questions
January 09, 2024 02:00 - 55 minutes - 35.6 MBYou have questions, we have answers! In today’s episode, we are answering listener questions. Everything from burnout, internships, and patient privacy. We also talk about financial strategies for your private practice, because we know that money matters. The most important thing is to stay focused on your own journey and remember we're here to cheer you on every step of the way. “I got a lot of friends out there going through the same things that I am and figuring this out too." In th...
Bonus | Business Setup
December 26, 2023 02:00 - 42 minutes - 23.7 MBIn this bonus episode of one of our first Deeper Dives, we are diving into the exciting world of setting up your own private practice. We'll be chatting about all the juicy stuff like deciding what kind of practice to have, how to handle follow-up services like a boss, and setting those all-important boundaries with clients. Oh, and let's not forget about actually making money! We'll be dishing out some killer tips on managing the financial side of running a practice, like offering pay...
85 | 5 Years of Lactation Business Coaching
December 12, 2023 02:00 - 28 minutes - 20.2 MBWe're taking a trip down memory lane and sharing some hilarious moments from our podcasting journey. Let's just say, it's not always glamorous dealing with breastfeeding challenges! So grab your headphones and get ready for some laughs and insights as we celebrate 5 years of the podcast! “Does it feel good for your clients to pay what they're paying but also does it feel good to work for what we're charging?" In this episode, we will cover: The emotional side of pricing (1:49) The de...
Bonus | Imposter Syndrome
November 28, 2023 02:00 - 51 minutes - 34.8 MBIn this bonus episode, we dive deep into the topic of imposter syndrome and share our own fears and anxieties surrounding it. Oh boy, do we know how tough it can be for lactation consultants! The expectations and pressures can be sky-high. And let's not forget about the impact imposter syndrome can have on our professional growth and confidence. It's a real bummer, but don't worry, we've got some great advice coming your way. “When you're connected and things are flowing out of you, tha...
84 | 5 Year Anniversary Episode!
November 07, 2023 06:00 - 27 minutes - 17.9 MBToday we are celebrating our five year podcast anniversary. So, we're taking a trip down memory lane and reminiscing about how we first met and started this incredible podcast. It's been quite the journey! We can't thank our listeners enough for sticking with us throughout the years. You make this podcast so much fun and we couldn't do it without you. You guys rock! “We always need to keep learning but it always feels like it's never enough” In this episode, we will cover: H...
Bonus | Care Plans
October 10, 2023 05:00 - 38 minutes - 25.7 MBToday we are sharing one of our very first Deep Dives. We are going to dive into what makes a care plan truly amazing. We're all about keeping things flexible and personalized, but we'll also give you some handy guidelines to follow. One thing we can't stress enough is the importance of involving the family in creating the care plan. We want to make sure everyone is on the same page, so using language that makes sense to them is key. We'll also chat about how to transmit those care plans, ...
83 | Annie Talks Leah Down about Charting
September 12, 2023 05:00 - 23 minutes - 16.2 MBToday, we are chatting about Leah’s charting struggle. Let me tell you, it's been a real headache! We are just dying to find a better, more efficient way to handle it all. We both have had our fair share of charting challenges and we are spilling the beans about it. In this episode, we dive into the nitty-gritty of finding the time and focus to get those charts done. “Good enough is good enough.” In this episode, we will cover: The constant pressure of caseloads and the challenge of fi...
82 | Tips for Connecting with Babies
August 15, 2023 05:00 - 31 minutes - 28.7 MBIn today’s episode, we are talking about something super important - connecting with babies and treating them like the little bosses they are. We've got some awesome tips on how to make those genuine connections during exams, and how it’s all about consent and involving the baby in the conversation. It's all about teamwork, baby! We also dive into the importance of understanding babies and helping parents bond with their precious bundles of joy so they can create those magical moments ...
81 | Stocking Your Office
July 11, 2023 05:00 - 23 minutes - 53.7 MBAre you ready to stock up on all the office essentials for your lactation business? Well, you're in luck because we are here to guide you through the must-haves for your workspace. In this episode, we are discussing everything from safety gear to nifty tools that will make your office life a breeze. Supporting breastfeeding families is crucial, so we are dishing out the essential tools and information to make that happen. “You can waste a whole lot of money buying all the gizmos and gad...
80 | Social Media and Dr. Google Aren't Helping
June 20, 2023 05:00 - 22 minutes - 15.1 MBToday we are chatting about the wild world of breastfeeding advice on social media. Let me tell you, it's a jungle out there! We were getting pretty frustrated with all the bogus info floating around and how hard it is to set the record straight for our clients. It's super important to seek out reliable sources of information and to be careful about how much you let social media influence your beliefs and decisions. That's why in this episode, we are stressing the importance of crit...
79 | What makes Lactation Consultants Different from Other Perinatal Providers
May 16, 2023 05:00 - 33 minutes - 31.1 MBAs more and more parents seek lactation support, it is important to understand the unique role that lactation consultants play in providing care to families. We know that lactation consultants are different from other healthcare professionals in many ways but how do you convey what we do to others? In this episode, we are discussing how our relationships with patients are very different from other providers and how we can provide a unique perspective to the care of families. “I think th...
78 | Why Lactation Consultants Need Boundaries
April 11, 2023 09:00 - 21 minutes - 19.3 MBAs a lactation consultant, it is important to set boundaries in order to prevent burnout. Burnout can creep up on you as we found out and it’s not fun! When it comes to boundaries, it is important to set clear limits for yourself. This means being mindful of how much time you are spending on work-related tasks, and how much time you are dedicating to yourself, your family, and your other interests. In this episode, we discuss some ways to set boundaries in your private practice and ways ...
77 | Lactation Work is Not for the Faint of Heart
March 14, 2023 05:00 - 31 minutes - 29.3 MBDo you feel that as the CEO of your lactation business, you are wearing way too many hats? As a private practice owner, you have to manage everything from administrative tasks to the marketing of your business. It can be difficult to balance all of these tasks. In today’s episode, we dive into how we juggle the many roles we have to take on in our private practices and how we are managing some better than others. “I get to show up to lactation work as my authentic self working in the way...
76 | Letting go of the outcome
February 14, 2023 10:00 - 29 minutes - 26.9 MBHave you ever felt guilty or like a bad lactation consultant when your patients don’t get the outcome you desired? We have been there and it’s a horrible feeling. In this episode, we discussed how to manage our own expectations when we can't control the outcome and how to provide validation to parents that they have done everything they can. Lastly, we discussed the power of messaging and how it can help to bring in the right clients and help to communicate our commitment to the journey...
75 | Planning...and not planning
January 10, 2023 10:00 - 15 minutes - 14.5 MBAre you striving to find a balance between setting goals and avoiding New Year's resolutions? Setting goals doesn't have to be a stressful experience! In this episode, we discussed how taking the time to slow down instead of hastily cutting corners can help save time in the long run and the importance of setting aside time to plan. It’s time to rebel against New Year's resolutions pressures and find balance in setting goals for your private practice! “ There isn’t one way to plan or se...
74 | The Lactation Client Journey Inside Private Practice
December 06, 2022 10:00 - 34 minutes - 31.2 MBAre you just starting out in private practice (or maybe you are just curious and want a sneak peek behind the scenes of our business)? Well, either way, we are going to explain how our client journey unfolds. Running a lactation private practice is stressful and challenging but it’s also joyful and fulfilling. You can’t have the good without the bad. In this episode, we discuss how we handle our first client interaction, how we set expectations, and how we deal with those challenging cli...
73 | Finding your Goldilocks Case Load
November 01, 2022 09:00 - 26 minutes - 23.8 MBRemember the story of Goldilocks and The Three Bears and how she found the perfect porridge and chair? It seemed it was made just for her. That got us thinking about what is our perfect amount of work cases to be taking on at a time in our private practice. We soon came to realize that this is a very hard thing to figure out. Being a lactation consultant is an emotional rollercoaster then add running your own business into it and the ups and downs get even crazier. In this episode, we gi...
72 | Working with Pathway 3 Interns
October 11, 2022 09:00 - 20 minutes - 19.1 MBHave you ever thought of being a Pathway 3 mentor? Does it feel overwhelming and you don’t even know where to start? Leah jumped head first into being a Pathway 3 mentor and in this episode, she tells you all about it. Plus we got some backup to help you with all your questions about being a Pathway 3 mentor. We also give you a recap of our time at the USCLA conference and all the amazing speakers that we heard. “If you're gonna do private practice, Pathway 3 really is the only pathway t...
Bonus | USLCA Workshop: Nurture your Private Practice, Build Sustainability
July 07, 2022 09:00 - 8 minutes - 8.16 MBIn this special bonus episode we are talking all about the USLCA workshop we are hosting called Nurture Your Private Practice, Build Sustainability. We had so much fun hosting this workshop before that we knew we had to bring it back. This workshop is a full day of amazing guest speakers who are going to bring so much value to your business and life. From financial sustainability to energy leadership, we got you covered. If you are ready to uplevel your private practice then join us on Mo...
71 | How do we take care of future Annie & Leah?
July 05, 2022 09:00 - 25 minutes - 23.4 MBDo you find yourself working really hard right now so that you can give your future self a break? Have you actually taken that break that you promised your future self? (be honest!) We realized that we were doing things to benefit our future selves but then not actually taking advantage of all the things we were doing. In this episode, we discuss how what you do today can help your future self and that you actually need to step into that version of your future self because you are never ...
70 | Are online courses for business and marketing worth it?
June 07, 2022 09:00 - 25 minutes - 23.4 MBHave you ever gotten swept up in the marketing tactics of online courses and purchased one only to realize that it won’t actually work for your business? We are both guilty of falling prey to the “you have to buy this course in order to grow your business” marketing tactics and it doesn’t feel good. The thing is that most of these online courses aren’t right for lactation consultants or the way we run our private practices. Our clients are already vulnerable and we definitely don’t want ...
69 | Different Stresses Families Face and Creative Ways We Can Help
May 10, 2022 09:00 - 21 minutes - 19.5 MBNobody is immune from stress. (If you are, then please tell us your secrets). Everyone experiences life in different ways so everyone has things that stress them that may not be obvious or logical to you. As lactation consultants, sometimes we have to get creative in how we communicate with families. In this episode, we're talking about ways families might be stressed and how can we help them work through that stress. We are giving you our tips and tricks that we use in our private pra...
68 | Finding and designing your dream office with Katy Linda, IBCLC
April 26, 2022 09:00 - 39 minutes - 36.1 MBIs it your dream to have your own office for your private lactation practice? We all dream about making it look pretty and what kind of couch we would want, but there’s so much more than just the decor to think about. In this episode, we are chatting with Katy Linda, IBCLC all about finding and designing your dream office from the not so fun part of thinking about parking to the decorating part (which is our favorite part!). Katy helps us focus on the important aspects of finding your dr...
67 | Bouncing Back when Life Issues Impact your Private Practice
April 12, 2022 09:00 - 32 minutes - 29.9 MBSometimes events or issues in our personal lives affect our lives as business owners and IBCLCs. Today we are discussing how to bounce back when these things happen. Let’s be honest, life happens and we can’t always prepare for things that happen but there are some things we can do ahead of time to make sure that our private practices and our clients are taken care of. We are not always in the right mindset to handle these situations when we have an emergency going on or when we are sick ...
66 | Emotional Side of Taking Insurance
March 22, 2022 09:00 - 14 minutes - 13.4 MBDoes your heart start pounding when you hear the word insurance? It does for us. Maybe it’s because not all insurances even recognize us as providers plus there’s the uncertainty about getting paid. We also worry that money will negatively impact our relationship with our clients. It can be so stressful. In this episode, we discuss the emotional side of insurance and how frustrating it can be. “I get so worried that even talking about money or any stress around money is going to negati...
65 | Boundaries with high needs clients
March 08, 2022 10:00 - 38 minutes - 35.1 MBWe have all had those clients who seem to always need us and are always texting or emailing us (you know the ones we are talking about). When you first start your lactation business you just want to help everyone even if that means your family and personal life suffer. But as you take on more clients, you have to start setting those boundaries or it leads to frustration and burnout. In this episode, we talk about the boundaries we have set in our private practices and how we enforce them...
Rebroadcast | The Power of Collaboration with Nikki & Nikki
February 23, 2022 14:26 - 45 minutes - 41.2 MBWe are so excited to rebroadcast this episode all about the power of collaboration with Nikki & Nikki. Do you know that kismet moment when you start talking to someone and the brimming over of idea-sharing makes you feel like you are on to something? Something that hasn’t been created yet and there is a big need for it in the world. Like you and this person can literally come together and give birth to something unique and extraordinary, just like the one-of-a-kind tiny humans with which...
Rebroadcast | Intentional Time Off with Brandie Mitchell RN, NC-BC
February 22, 2022 10:00 - 28 minutes - 26.5 MBBrandie Mitchell, RN, NC-BC was a recent speaker for our USLCA workshop, which was such a success, so we're excited to rebroadcast this episode with her. Do you find time to rest, like truly rest? Because we hate to break it to you but having reality TV on in the background while writing emails doesn’t count as real rest! In this episode, we are talking to Brandie Mitchell, RN, NC-BC about actually taking intentional time off from your business by looking at the cycles in our lives. Bra...
64 | Nurture Sustainability
February 08, 2022 10:00 - 24 minutes - 22.6 MBYou want your private practice to be sustainable but where do you begin? We want to let you in on a little secret, nurturing your business is actually not just about your business. It’s also about nurturing yourself. You have to pour into yourself because behind the business is a person. As a lactation consultant, you've been called to do something amazing in the world, and being able to come at that from a place of wholeness and strength, only happens when you take care of yourself first...
63 | Am I a Terrible Lactation Consultant?
January 25, 2022 10:00 - 39 minutes - 35.9 MBHave you ever said I’m a terrible lactation consultant? We have! It doesn't matter how long you have been in your private practice, we all have those moments that make us feel like we don’t know what we are doing. We want you to know that you are not alone in feeling this way so, in this episode, we are sharing what makes us feel like terrible lactation consultants and tips on how we deal with those negative thoughts. “Everything that happens in your life, that seems to be a challenge o...
EP62 | What we're looking forward to
January 11, 2022 10:00 - 19 minutes - 18.2 MBHappy New Year! Can you believe that it’s 2022 already? It seems so crazy that we crossed into another year. The pandemic has changed our lactation private practices so much but not all of it was bad. It has actually given us new ideas on how we want to run our businesses and serve our clients. In this episode, we are going over what we are looking forward to in 2022 and what we are ready to leave behind. “Here we are two years later and just trying to figure out how we need to continue...
EP61 | Reflections on 10 Years as an IBCLC
December 21, 2021 10:00 - 25 minutes - 23.3 MBWe can not believe that it has been 10 years since we became IBCLCs! No matter how long you’ve been in business, it’s important to always reflect on what you’ve learned and how you will keep growing. In this episode, we are doing just that! We are talking about how our businesses have grown, what we would have done differently, and the danger of thinking you have learned it all. “I wish I'd recognized that the only person I needed to prove something to was myself” In this episode,...
EP60 | Best Gifts for Lactation Consultants
December 07, 2021 10:00 - 30 minutes - 28.3 MBThe holiday season is upon us! When someone asks what you want for the holiday, does your mind go blink? No need to worry, we got you covered! In this episode, we are talking about all the things that we have and love from fun boob stuff to clinical tools that only make sense to carry around if you are an IBCLC. “It's kind of fun to mix it up sometimes, I love all the boob stuff. It's so fun and it just makes it fun to have these statements that we can put out there and promote our prof...
EP59 | Dreaming BIG for your private practice
November 23, 2021 10:00 - 31 minutes - 29.3 MBWhere do you see your lactation private practice in ten years? If you haven't thought about it don't worry, in the beginning sometimes just focusing on the newness of your practice fills you up. But there may come a day where you start to daydream about the potential and possibilities of your private practice. In this episode, we are giving you our top tips on how you can dream of where you want your business to be and what to do with all those ideas in your brain. (Hint, it involves som...
EP58 | The pressure to do it all
November 09, 2021 10:00 - 31 minutes - 29.3 MBWhy do we feel the pressure to do it all? You hear the word hustle a lot in the entrepreneur space. But does the hustle actually help us as private practice lactation consultants? In this episode, we’re talking about the messages about hustle we’re hearing from business gurus and on social media and whether they’re helpful for having a healthy and thriving private practice. (Spoiler alert: we think naps might help us reach our goals, too.) “Let's not think about buying into some drea...
EP57 | Nurture Your Private Practice, Expand the Circle of Care (part 2)
October 26, 2021 09:00 - 28 minutes - 25.7 MBWhat does expanding your circle of care mean? What does it look it? Treating your practice as a business is not just good for you, but it’s good for the families you take care of. This includes finding support so the burden of nurturing your business is not solely on you. There’s no way to be a hundred percent independent in your business so building that foundation of support at the beginning of your business is important. The goal is to have a compassionate and sustainable private pract...
EP 56 | Nurture Your Private Practice: Expand the Circle of Care (part 1)
October 12, 2021 09:00 - 26 minutes - 24.5 MBYou are passionate about the clinical work you do but sometimes you can get so focused on your clients that you forget you need to nurture your business also. You didn’t become a lactation consultant because you wanted to be an entrepreneur - but here you are! We didn’t start out with a business mindset, both of us were just excited about the opportunity to help more families. It was a hard lesson to learn that we can’t just serve our clients, but that we also need to run a business. Trea...
Rebroadcast | What We Wish We Knew When We First Started Out
August 24, 2021 09:00 - 37 minutes - 34.4 MBIn this episode, we answer that age-old question: what did you wish you knew when you first started out? When you’ve just launched your practice, you don’t know what you don’t know. Every entrepreneur learns valuable lessons along the way, and it’s helpful to think of mistakes as opportunities to learn. We’re here to share what we wish we’d known when we started our journeys, what we implemented to solve the problems that came up along the way, and how our businesses have evolved. In thi...
Rebroadcast | Growing Your Lactation Practice by Hiring Help
August 10, 2021 09:00 - 48 minutes - 29 MBMany lactation consultants are used to working solo, and it can be hard to surrender certain aspects of your private practice to others. When you wear many hats, like most private practitioners, it can be hard to recognize when you need to delegate a task to someone else who has more time or expertise in the area. But if you’re spending too much energy on tasks that you’re not proficient in or passionate about and they take you away from the clinical work you love, it may be time to bring...
Rebroadcast | Life Hacks for #IBCLCLIFE
July 20, 2021 09:00 - 41 minutes - 38 MBFor IBCLCs, being able to do things faster and with less stress translates to a better job done. That’s why we’ve dedicated this entire episode to discussing life hacks designed to introduce more ease into your private practice. Through our time building and growing our private practices, we’ve identified a number of areas where we’ve been slowed down, distracted, disrupted, or ignored our physical needs… but we’ve also come up with simple daily solutions that keep us on track and working ...
Rebroadcast | Financial Real Talk: When You're an IBCLC & Business Owner
July 06, 2021 09:00 - 46 minutes - 42.9 MBWhat does it mean to be a small business owner and a compassionate lactation consultant? We got into this business because we love caring for breastfeeding mothers and their babies. But excellent clinical skills don’t always coincide with business and financial savvy. If you can relate, we’ve got you covered. Money can be a really personal and intimidating topic, and many of us grow up without learning how to talk about money or deal with our own personal finances, let alone business fin...