User empathy while building customer support documentation with Domi Sinclair, Technical Writer at Collibra

Knowledgebase Ninjas

English - December 20, 2022 08:30 - 14 minutes - 19.5 MB - ★★★★★ - 4 ratings
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Previous Episode: How to build style guides that enhances the customer journey with Marty Yu, Senior Technical Writer at CrowdStrike

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Domi Sinclair, Technical Writer at Collibra joins us in this episode of Knowledgebase Ninjas Podcast and talks about the relevance of user empathy in creating support documentation.

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