Documentation Knowledge Management with Patrick Martin, Senior Director of Technical Support at Coveo

Knowledgebase Ninjas

English - February 04, 2021 10:00 - 26 minutes - 60.7 MB - ★★★★★ - 4 ratings
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Previous Episode: Learning Technical Writing with Nikita Dhulekar, a Business Analyst and Technical Writer at Fluent Commerce

Next Episode: User-Friendly Documentation with Sara Tilly of Infobip

Patrick Martin, Senior Director of Technical Support at Coveo, joined us in this episode of Knowledgebase Ninja Podcast to share his approach towards documentation knowledge management, how he defines documents’ feature functionality and the significance of quality article index for quality documentation.

Full show notes here: https://document360.com/blog/documentation-knowledge-management-with-patrick-martin-senior-director-of-technical-support-at-coveo/

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