The Customer Wants It To Look Good Too.

Keep It Clean! - A Pro Cleaning Industry Podcast

English - March 30, 2021 21:00 - 56 minutes - 39.1 MB - ★★★★★ - 10 ratings
Careers Business Entrepreneurship carpet cleaning business management entrepreneurship commercial cleaning restoration iicrc hard surface tile and grout janitorial Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: "Plan For Your Retirement, Then Work Your Plan. Retirement Will Come A Lot Sooner Than You Think"

Next Episode: Communicate, Collaborate and Understand, There Is Always Something To Learn

Hear from one of the actual founders of IICRC. Tom has spent over 50 years in the professional cleaning industry and has the history of the on-location carpet/upholstery industry. He also served as one of the first ever IICUC instructors and relates the tales of the first classes ever held in carpet cleaning, upholstery cleaning, water damage restoration and fire restoration.

These classes were developed by just a few people and were the stepping stones for the 29 IICRC Certifications available today. Hear from one of the first instructor “road warriors” and how he crisscrossed the country delivering education first for local and regional trade associations and later for cleaning supply distribution locations.

Live the life of an early “shampoo professionals”, using in plant machines for on-location work. The horror stories of cellulosic browning, shrinking carpet and unhappy customers. He was there when the first extraction machines were being developed and how hungry carpet cleaners were for education.

Tom Hill is one of the best people this industry has ever had representing us with numerous organizations that helped bring the carpet cleaner out of the background and hear about how one company really helped the independent cleaner carve out a huge niche in residential services.