Jeni Britton Bauer is the Founder and Chief Creative Officer of Jeni’s Splendid Ice Creams. A pioneer of the artisan ice cream movement, Jeni opened her first ice cream shop, Scream, in 1996, before founding Jeni’s Splendid Ice Creams in 2002. She is the author of the New York Times and Wall Street Journal bestselling book, Jeni’s Splendid Ice Creams at Home, which won the James Beard Award in 2012.

Jeni joins me today to discuss the art and science of ice cream and life. She describes how her introduction to the world of scent led her to start an ice cream production company. You’ll hear about her entrepreneurial journey, the challenges she met along the way, and how she overcame them. You’ll also learn why creatives should spend time on input and the importance of cultivating trust between a business and its customers.

“Flavors can come from anywhere, not just from ice cream. It can come from colors, stories, sentences, images, or cultures. There’s never an end.” - Jeni Britton Bauer

This week on Kathy Sullivan Explores:
How falling in love with the world of scent ignited Jeni’s passion for ice cream
What “noses” are and how they’re different from perfumers
The mechanisms behind smelling and how scents can transport us to a different time and place
Jeni’s childhood and early experiences with her keen sense of smell
What influenced Jeni to start a business
Moments of massive importance and Jeni’s first explorations with perfume
Self-education, trial-and-error, and how Jeni learned about the science of ice cream
The barriers and resistance she met in her entrepreneurial journey
Jeni’s first business partner and scoop shop
How entrepreneurs can build trust between customers and their business
Incorporating Jeni’s Splendid Ice Creams and how they create new ice cream flavors
How Jeni works in her test kitchen and the importance of naming their products
The role of science in creativity
How Jeni’s Splendid Ice Creams reacted to the Listeria panic
The ice cream flavor that best represents Jeni and how Roald Dahl inspires her
The Bronze Goddess Sundae and why Jeni built her business as a benefit company

Our Favorite Quotes:
“My grandmother said, ‘if you can’t get a job, make a job.’ And that’s what entrepreneurship is.” - Jeni Britton Bauer
“The best creative people are the ones who spend time on input.” - Jeni Britton Bauer

Connect with Jeni Britton Bauer:
Jeni’s Splendid Ice Creams
Book: Jeni’s Splendid Ice Creams at Home
Jeni’s Splendid Ice Creams on LinkedIn
Jeni’s Splendid Ice Creams on Instagram
Jeni’s Splendid Ice Creams on Facebook
Jeni’s Splendid Ice Creams on Twitter
Jeni Britton Bauer on LinkedIn
Jeni Britton Bauer on Instagram
Jeni Britton Bauer on Facebook
Jeni Britton Bauer on Twitter

Spaceship Not Required

I’m Kathy Sullivan, the only person to have walked in space and gone to the deepest point in the ocean.

I’m an explorer, and that doesn’t always have to involve going to some remote or exotic place. It simply requires a commitment to put curiosity into action.

In this podcast, you can explore, reflecting on lessons learned from life so far and from my brilliant and ever-inquisitive guests. We explore together in this very moment from right where you are--spaceship not required.

Welcome to Kathy Sullivan Explores.

Visit my website atkathysullivanexplores.com to sign up for seven astronaut tips to improving your life on earth and be the first to discover future episodes and learn about more exciting adventures ahead!

Don’t forget to leave a rating and review wherever you get your podcasts!

Spotify IStitcher IApple Podcasts I iHeart Radio ITuneIn IGoogle IAmazon Music.

See omnystudio.com/listener for privacy information.

Jeni Britton Bauer is the Founder and Chief Creative Officer of Jeni’s Splendid Ice Creams. A pioneer of the artisan ice cream movement, Jeni opened her first ice cream shop, Scream, in 1996, before founding Jeni’s Splendid Ice Creams in 2002. She is the author of the New York Times and Wall Street Journal bestselling book, Jeni’s Splendid Ice Creams at Home, which won the James Beard Award in 2012.


Jeni joins me today to discuss the art and science of ice cream and life. She describes how her introduction to the world of scent led her to start an ice cream production company. You’ll hear about her entrepreneurial journey, the challenges she met along the way, and how she overcame them. You’ll also learn why creatives should spend time on input and the importance of cultivating trust between a business and its customers.


“Flavors can come from anywhere, not just from ice cream. It can come from colors, stories, sentences, images, or cultures. There’s never an end.” - Jeni Britton Bauer


This week on Kathy Sullivan Explores:

How falling in love with the world of scent ignited Jeni’s passion for ice cream
What “noses” are and how they’re different from perfumers
The mechanisms behind smelling and how scents can transport us to a different time and place
Jeni’s childhood and early experiences with her keen sense of smell
What influenced Jeni to start a business
Moments of massive importance and Jeni’s first explorations with perfume
Self-education, trial-and-error, and how Jeni learned about the science of ice cream
The barriers and resistance she met in her entrepreneurial journey
Jeni’s first business partner and scoop shop
How entrepreneurs can build trust between customers and their business
Incorporating Jeni’s Splendid Ice Creams and how they create new ice cream flavors
How Jeni works in her test kitchen and the importance of naming their products
The role of science in creativity
How Jeni’s Splendid Ice Creams reacted to the Listeria panic
The ice cream flavor that best represents Jeni and how Roald Dahl inspires her
The Bronze Goddess Sundae and why Jeni built her business as a benefit company

Our Favorite Quotes:

“My grandmother said, ‘if you can’t get a job, make a job.’ And that’s what entrepreneurship is.” - Jeni Britton Bauer
“The best creative people are the ones who spend time on input.” - Jeni Britton Bauer

Connect with Jeni Britton Bauer:

Jeni’s Splendid Ice Creams
Book: Jeni’s Splendid Ice Creams at Home
Jeni’s Splendid Ice Creams on LinkedIn
Jeni’s Splendid Ice Creams on Instagram
Jeni’s Splendid Ice Creams on Facebook
Jeni’s Splendid Ice Creams on Twitter
Jeni Britton Bauer on LinkedIn
Jeni Britton Bauer on Instagram
Jeni Britton Bauer on Facebook
Jeni Britton Bauer on Twitter

Spaceship Not Required


I’m Kathy Sullivan, the only person to have walked in space and gone to the deepest point in the ocean.


I’m an explorer, and that doesn’t always have to involve going to some remote or exotic place. It simply requires a commitment to put curiosity into action.


In this podcast, you can explore, reflecting on lessons learned from life so far and from my brilliant and ever-inquisitive guests. We explore together in this very moment from right where you are--spaceship not required.


Welcome to Kathy Sullivan Explores.


Visit my website at kathysullivanexplores.com to sign up for seven astronaut tips to improving your life on earth and be the first to discover future episodes and learn about more exciting adventures ahead!


Don’t forget to leave a rating and review wherever you get your podcasts!


Spotify I Stitcher I Apple Podcasts I iHeart Radio I TuneIn I Google I Amazon Music.

See omnystudio.com/listener for privacy information.

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