Exploring Entitlement (Marisa Murray)

As coaches, we bump up against a mindset monster in some clients — entitlement. How do we navigate this? Returning guest Marisa Murray sheds light on the topic, helping us understand where entitlement comes from and how we can dance with its presence.

Marisa Murray is an author, TEDx speaker, executive coach, and the founder of Leaderley International.
In this episode we discuss:Defining entitlement and recognizing it early in the engagement processHow do you serve people when they’re being taken over by entitlement?The importance of having the “fit conversation” early onHow do we help set appropriate boundaries with our clients?Managing the pacing of the client’s progressHow do you rebalance when you feel like you’re blocked?How do you deal with entitlement and shame?Advice for new coaches in the early years of their practice

"Entitlement is one of what I call the sneakiest saboteurs… [it can] operate sort of underneath our consciousness, and really keep us from fully engaging in our own lives.” – Marisa Murray



Marisa Murray

Marisa Murray, P. Eng., MBA, PCC, is a leadership development expert and the CEO of Leaderley International, an organization dedicated to helping executives become better leaders in today’s rapidly changing, highly complex world. 
Marisa leverages her 20+ years of executive experience — as a former Partner with Accenture and VP at Bell Canada — in providing executive coaching and leadership development services for organizations including Molson-Coors, Pratt & Whitney, and Queen’s University.
She is the author of two leadership development books:
Work Smart: Your Formula for Unprecedented Professional Success
Iterate! How Turbulent Times Are Changing Leadership and How to Pivot
She is also a co-author of the USA Today bestselling book The Younger Self Letters: How Successful Leaders & Entrepreneurs Turned Trials Into Triumph
(And How to Use Them to Your Advantage).

Resources or websites mentioned in this episode:
Mirasee
Coaches Console
Marisa’s website
Marisa’s LinkedInMarisa’s TEDxLaval TalkMarisa’s books

Credits:Host: Melinda CohanProducer: Michi LantzSupervising Producer: Cynthia Lamb Executive Producer: Danny InyAudio Post Supervisors: Evan Miles and Christopher MartinAudio Post Production: Post Office SoundMusic Soundscape: Chad Michael SnavelyMaking our hosts sound great: Home Brew Audio
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Music and SFX credits:Track Title: CloudsArtist Name: AcreageWriter Name: Marshall UsingerPublisher Name: BOSS SOUNDSTRIPE PRODUCTIONS
Track Title: Coastline DreamArtist Name: Wild SkyWriter Name: Adam SimonsPublisher Name: BOSS SOUNDSTRIPE PRODUCTIONS
Track Title: Coo CoosArtist Name: Dresden, The FlamingoWriter Name: Matthew WigtonPublisher Name: A SOUNDSTRIPE PRODUCTION
Track Title: Stars & TreesArtist Name: Outside The SkyWriter Name: Dustin RansomPublisher Name: A SOUNDSTRIPE PRODUCTION

Episode transcript: Exploring Entitlement (Marisa Murray) coming soon
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