Journal of Accountancy Podcast
385 episodes - English - Latest episode: 5 days ago - ★★★★ - 67 ratingsThe Journal of Accountancy podcast discusses the key issues facing the accounting profession.
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Episodes
Firm ownership can be intimidating; here’s how to overcome those fears
February 22, 2022 20:57 - 19 minutes - 26.5 MBIn the February edition of The Last Word, Ozlem Davis, CPA/CFF, alluded to some aspects of firm ownership as being “scary.” In this podcast episode, she explains more about why she had those fears, how she has overcome them, and how she escapes the pressure of work.
Firm ownership can be scary; here’s how to overcome those fears
February 22, 2022 20:57 - 19 minutes - 26.5 MBIn the February edition of The Last Word, Ozlem Davis, CPA/CFF, alluded to some aspects of firm ownership as being “scary.” In this podcast episode, she explains more about why she had those fears, how she has overcome them, and how she escapes the pressure of work.
Gratitude: How a helping hand can spark a great career
February 17, 2022 22:09 - 17 minutes - 24.3 MBCalvin Harris, CPA, senior vice president of finance and CFO of the National Urban League, says he would not be in the position he is in today without the help of numerous mentors. In Part 1 of the conversation, Harris explained why donations at the National Urban League increased in 2020 and what the organization did with that revenue. In Part 2, hear more about the role mentors have played in his career, how he mentors finance professionals, and why diversity initiatives should go beyon...
The value of ‘connection to the mission’ for one not-for-profit CFO
February 15, 2022 20:06 - 10 minutes - 14.6 MBCalvin Harris, CPA, the CFO of the National Urban League, is the Journal of Accountancy podcast guest for a two-part conversation this week. In this first part, Harris explains why the National Urban League was well positioned to receive an increase in donations at the onset of the COVID-19 pandemic in 2020, what the organization did with that revenue, and how he approaches retention and development of employees. Also, get caught up on recent JofA coverage of not-for-profits’ focus on tech...
IRS service issues: What a coalition of tax pros seeks to change
February 10, 2022 21:24 - 11 minutes - 16.2 MBTax season is well underway, and the AICPA is part of a coalition asking for the IRS to make tax filing go smoother. The coalition has made recommendations to improve IRS service issues, and in this episode those recommendations are detailed by Melanie Lauridsen, the AICPA’s senior manager for Tax Policy & Advocacy. Also, get a summary of recent news coverage on IRS service challenges and the IRS reversing course on the use of facial recognition.
What CAS practice leaders should focus on in 2022 and beyond
February 08, 2022 21:22 - 13 minutes - 18.9 MB“We have to focus on culture,” says Jennifer Wilson, partner and co-founder of Convergence Coaching LLC. She’s talking about firm leaders and how they can better position themselves to take advantage of the growing opportunities related to client advisory service (CAS) offerings. Also, get article overviews on the following news items: A new process for appealing partial PPP loan forgiveness An announcement on IRS staff reassignments. Government warnings about potential cyberattacks. ...
A blockchain glossary, the CPA firm of the future, and Excel malware
February 03, 2022 21:19 - 19 minutes - 26.4 MBTwo CPAs are featured in this episode, which also highlights news of a rapid rise in malware attacks related to Microsoft Excel add-ins. First, Di Krupica, CPA, CGMA, of the Association of International Certified Professional Accountants, discusses the creation of the Blockchain Universal Glossary. Next, Mark Koziel, CPA, CGMA, the CEO of Allinial Global, shares some of the ways CPA firms can integrate with technology, how business models and firm structure might change, and more.
The 3 components of burnout, and why they are heightened now
February 01, 2022 17:52 - 14 minutes - 20.6 MBAs humans, “we are wired to see change as a warning sign of danger,” says Britt Andreatta, Ph.D. Andreatta is the author of Wired to Resist and other books, and she is a speaker and consultant to a wide variety of organizations. She was a featured speaker at the Future of Finance Summit, a meeting of finance executives, in December. With all the change and uncertainty people have faced because of the COVID-19 pandemic, employees are, to use another Andreatta description, “crispy.” In this ...
Sales tax: Nearly 4 years after Wayfair, what’s on the horizon
January 27, 2022 22:26 - 29 minutes - 40.1 MBSales tax compliance is complicated and ever-changing. Diane Yetter, CPA, the president of Yetter Tax and the Sales Tax Institute, shares knowledge on the current landscape related to several sales tax topics. Hear or read the discussion on compliance since Wayfair, how some states are supplying resources to automate sales tax compliance, and advice for remote sellers when considering sales tax risks. Also, hear more about the AICPA’s role in pointing out taxpayer frustration to the I...
What one CPA calls ‘the best job in the world’
January 25, 2022 15:30 - 9 minutes - 12.7 MBNancy Bagranoff, CPA, DBA, didn’t think she was going to become an accountant. But a General Electric training program opened doors for her, and she learned that she was well suited to the CPA profession. These days, Bagranoff passes on accounting lessons as a university professor. Plus, learn some of the highlights of the January issue of the JofA: an overview of the annual tax filing season quick guide, knowing when and how to raise fees at your firm, and tech-based tips to improve e...
Grow yourself, others, and the business: Q&A with a Nike leader
January 20, 2022 21:00 - 21 minutes - 29.2 MBFavorite books, a craving for constant change, and building a finance “powerhouse” — all of those topics and more are part of this interview with Tanner Johnson, CPA, CGMA, vice president–Global Finance Operations at Nike. Johnson explains how his upbringing shaped him, what the phrase “there is no finish line” means to him, and how he manages a remote team. The episode is a continuation of a series of interviews from finance leaders who attended the Future of Finance Summit in December in N...
Developing empathy and why it’s OK not to have all the answers
January 18, 2022 10:00 - 16 minutes - 22.2 MBGinnie Carlier, CPA, EY’s Americas vice chair for Talent, says that leadership’s focus has expanded beyond four walls and into being understanding of employees’ work and home lives. In this podcast episode, hear her thoughts on developing empathy, the importance of “office hours,” and why a focus on well-being is growing in importance.
The difference between managing change and change management
January 13, 2022 18:13 - 15 minutes - 21 MBOne key to implementing change initiatives is understanding the why and what problem you’re trying to solve, according to Jennifer Elder, CPA/CFF, CGMA. Another component, Elder says, is having a way to measure a change initiative’s success. In this podcast episode recorded in Nashville, Tenn., Elder offers advice on the best approach to implementing change and comments on some of the ways organizations’ change initiatives can go awry. Also, get up to date on news coverage of what’s new in...
The CPA profession’s ‘really interesting inflection point’
January 11, 2022 01:09 - 24 minutes - 33.5 MBPascal Finette, an entrepreneur and consultant, recently spoke at the Digital CPA Conference and the Future of Finance Summit in Nashville, Tenn. In this podcast conversation with the JofA’s Neil Amato, Finette shared innovation lessons from interviews with other leaders, a story about how Pepsi quickly set up a direct-to-consumer business, and why those fortunate enough to be able to work remotely can develop a routine that leads to better quality of life.
Why a CFO needs to wear two hats
January 06, 2022 20:37 - 14 minutes - 20.1 MBJames Miln, ACMA, CGMA, a finance executive at Yelp, identified several key takeaways from the recent Future of Finance Summit in Nashville, Tenn., which featured a collection of executives and outside experts discussing the ongoing transformation of the finance function. One point that was clear to Miln as it relates to transformation: “We’re all eyes wide open this is a journey, and it is hard.” His voice is one of several from the Future of Finance Summit and the Digital CPA Conference ...
A PPP loan forgiveness update and one CPA’s 2021 reflection
December 21, 2021 20:45 - 13 minutes - 18.3 MBThis is the Journal of Accountancy podcast’s last episode of 2021. The guests in this episode are Lisa Simpson, CPA, CGMA, vice president–Firm Services at the Association of International Certified Professional Accountants, and Floyd Amuchie, CPA, the corporate controller at Virgin Galactic. Simpson provides an update on the status of several business relief programs and a look ahead to 2022 areas of focus for the AICPA Town Hall Series. Amuchie, who recently attended the Future of Finance...
A junior-high dream realized: One CPA leader’s career path
December 16, 2021 21:45 - 16 minutes - 22.9 MBDecember’s Last Word feature subject in the Journal of Accountancy is Amish Mehta, CPA, partner and nonprofit practice leader at the accounting firm Friedman LLP. Mehta explains why The Shawshank Redemption is his favorite movie, more about his path to becoming a CPA, and why it’s never too early to start networking. Also, hear a summary of recent analysis of the Senate Finance Committee’s Build Back Better text and more on the attributes of top-performing CPA firms.
CPA leader takeaways: Listening, self-awareness, flipping the pyramid
December 14, 2021 18:03 - 18 minutes - 25.5 MBA group of finance leaders took an inward focus at the recent Future of Finance Summit in Nashville, Tenn. They also explored their vision for the finance function out to 2030. The group focused on listening, self-awareness, and staff development, among other topics. This episode will be the first of several discussions from the summit, which brought together a range of corporate and not-for-profit executives. The guests in this episode, in order of appearance, are: Tom Hood, CPA/CITP, CG...
Inflation and talent: 2 top headwinds facing business in 2022
December 10, 2021 01:47 - 16 minutes - 23.4 MBNew challenges are emerging for businesses in the United States and old challenges are persisting, according to finance decision-makers in a recent quarterly survey. Ken Witt, CPA, CGMA, and Mellissa Reed, CPA, explain some of the headwinds and also the reasons for optimism in the future.
Digital assets: Auditing, accounting, and what’s next
December 03, 2021 00:45 - 18 minutes - 24.9 MBAccounting for and auditing of digital assets is evolving quickly. This episode passes on guidance from a CPA leader on the topic. Amy Steele, CPA, is co-chair of the AICPA Digital Assets Working Group. She’s also an audit partner at Deloitte & Touche LLP and serves as the firm’s Global and US Audit and Assurance methodology leader for blockchain and digital assets. Steele is scheduled to present at the AICPA & CIMA Conference on Current SEC and PCAOB Developments. The conference agenda is...
Career advice and RPA tips from CPA leaders
November 18, 2021 21:08 - 22 minutes - 30.5 MBHear from CPAs Maxene Bardwell and Jim Bourke in this week’s episode. Bardwell, the subject of The Last Word in the November issue of the Journal of Accountancy, shares more about her career path, why there’s value in volunteering and mentoring, how she brings her authentic self to work, and why there’s candy at her desk. Bourke, a speaker at the Digital CPA Conference, shares insight for firms on two of his conference topics, robotic process automation and emerging advisory opportunities.
Infrastructure analysis: The ERC’s end, and what’s next
November 11, 2021 21:05 - 22 minutes - 31.7 MBEd Karl, CPA, CGMA, the AICPA’s vice president–Tax Policy & Advocacy, has followed infrastructure legislation closely. The Infrastructure Investment and Jobs Act was passed by the House on Nov. 5 and is now scheduled to be signed by President Joe Biden. But that version is different than the version approved by the Senate in August, and there remains a companion reconciliation bill to be negotiated. Karl shares analysis on the end of the employee retention credit, the future of corporate t...
“What’s our biggest risk?” Why the answer is changing
November 04, 2021 19:42 - 21 minutes - 30.1 MBCompanies are still trying to find their way about 20 months after the onset of the COVID-19 pandemic. Their enterprise risk management (ERM) efforts were tested, as some risks were amplified and others emerged. Now, entities are trying to apply some of the lessons they learned along the way. CPAs Mark Beasley and Paul Walker, professors who each direct ERM-focused centers at universities, discuss how risk management is changing, what organizations are worried about today, and how they can...
One firm’s succession planning success story
October 28, 2021 20:13 - 16 minutes - 23.4 MBThe Journal of Accountancy’s October cover story shares how one firm approaches succession planning. REDW is a top 200 firm with offices in Phoenix, Albuquerque, and Edmond, Okla. Christina Roderick, CPA, CGMA, is the head of REDW’s tax practice, a role she assumed in July 2020. She talks about her succession journey, REDW’s approach to identifying succession candidates early, and more. Also, stay up to date on news related to FASB and the IRS, and get a primer on a CPA Insider feature on ...
Hiring for culture: How to find the best staff for your firm
October 22, 2021 12:46 - 23 minutes - 32 MBStaff who aren’t a good fit for your firm’s culture aren’t likely to stay long. In this second part of a two-part podcast, Guy Gage, founder of consulting firm PartnersCoach, talks about interview questions to ask that can determine whether a job candidate will integrate well to your culture, and other key aspects of hiring for culture.
The 4 pillars of starting or growing a CAS practice
October 21, 2021 19:28 - 13 minutes - 18.3 MBClient advisory services (CAS) practices are growing rapidly, and Kalil Merhib, the vice president of Sales and Client Services for CPA.com, has details. Merhib discusses the recent CPA.com & AICPA PCPS Client Advisory Services Benchmark Survey along with the opportunities for firms interested in starting or growing CAS practices. Also, get a preview of the upcoming AICPA & CIMA Corporate Finance and Controllers Conference and an article on a conference session about building an anti-fraud...
What type of culture does your firm have?
October 18, 2021 17:12 - 19 minutes - 27.2 MBHaving a good grasp of your organizational culture can help you hire the right people and adopt the right approach to change. But determining what type of culture your firm has isn’t always easy. In this first part of a two-part podcast, Guy Gage, founder of consulting firm PartnersCoach, discusses the three types of culture he sees most often in CPA firms, and ways you can tell which predominates in your firm.
A CPA leader’s approach to changing check-the-box training
October 14, 2021 19:40 - 12 minutes - 17.3 MBStephanie Palmertree, CPA, CGMA, saw a need for better continuing professional education at the Mississippi Office of the State Auditor. The speakers were the same every year, and the issues weren’t necessarily the ones faced by staff at her agency. So, CPE offerings were revamped, becoming more meaningful and targeted. Palmertree explains the why and how of those changes, along with reasons for enjoying the Harry Potter book series and how she relies on her favorite tech tool. Also, liste...
Audit evolution in action: Part 3
October 12, 2021 16:25 - 9 minutes - 12.9 MBTransforming the auditing practice to be more digital requires more than just new tools. It also means a shift in mindset for firms serious about taking a digital-first approach. On this episode, the third in a series on audit evolution, Alan Langelli, CPA, lead partner of the technology industry services group at Aronson LLC, shares three key reasons that adopting a digital mindset is important.
Peer review: Advancing clarity and remote procedures
October 07, 2021 18:28 - 11 minutes - 16.3 MBThe AICPA Peer Review Board recently issued an exposure draft that includes proposed changes to AICPA standards for reporting on and performing peer reviews. Brad Coffey, CPA, an AICPA manager, explains more about the exposure draft and what the proposed changes are designed to accomplish.
Year-end tax planning advice and a grammar quiz
September 30, 2021 18:34 - 13 minutes - 18.3 MBTax practitioners haven’t had it easy, with pandemic-related delays and legislative changes in the middle of tax season making their jobs more difficult. Year-end planning can’t eliminate all the uncertainty, but it can help. April Walker, CPA, CGMA, lead manager on the AICPA’s Tax Practice & Ethics team and host of the Tax Section Odyssey podcast, shares advice for practitioners as the calendar year winds down. Also, get a “your”/”you’re” refresher, a preview of a recently published gramm...
Prioritization tips, sticky-note strategy, and The Princess Bride
September 23, 2021 17:58 - 11 minutes - 15.2 MBIn the September issue of the Journal of Accountancy, Marie Brilmyer, CPA, said in The Last Word: “I think my greatest challenge has been in figuring out how to step back or when I need to step back.” In this podcast episode, Brilmyer expands on the need to prioritize and offers advice for others who may be seeking balance. Also, hear a preview of other JofA articles from the recent print issue and from our news page.
Ethics exposure drafts explained; the makings of a good cover letter
September 16, 2021 19:08 - 11 minutes - 15.4 MBSeveral ethics-related exposure drafts are in focus in this week’s episode. Toni Lee-Andrews, CPA, CGMA, the director of the AICPA’s Professional Ethics Division, shares details on three upcoming EDs, a timeline for comments to the drafts, and more about the division’s streamlined comment process. Lee-Andrews also previews two recent episodes of the division’s Ethically Speaking podcast. Visit aicpa.org/ethics for more ethics resources. Plus, get a refresher on what makes a good cover lett...
Tax software: What CPAs like and dislike
September 09, 2021 20:05 - 10 minutes - 15 MBFor the September issues of The Tax Adviser and the Journal of Accountancy, more than 2,100 tax professionals shared opinions on tax preparation software. Editors Alistair Nevius and Paul Bonner discuss details of the annual tax software survey — what CPAs liked and disliked, and the difficulties of the most recent tax season for preparers and the software companies.
Inflation worries and a tight labor market lead to a slight dip in optimism
September 02, 2021 18:15 - 15 minutes - 21.7 MBAlthough finance executives continue to be bullish about their organizations’ economic prospects, inflation and a difficult labor market are causing concern in the CPA Outlook Index in the AICPA Business and Industry Economic Outlook Survey. Ken Witt, CPA, CGMA, takes a closer look at the findings and what they mean for companies. Also, Ebonie Jackson, CPA/CITP, CGMA, shares insights on how finance professionals and accountants can lead strategic change from her recent case study. Also, yo...
Updating quality management standards: What auditors need to know
August 26, 2021 19:34 - 10 minutes - 14.5 MBThere are two committees working on developing new quality management standards for auditors. Neil Amato talks to Sara Lord, CPA, the chair of one of those committees, about the feedback they are receiving, how the new standards incorporate a risk-based approach, and the next steps in the process. Also, Drew Adamek reviews a new study about ESG assurance opportunities and explores the potential tax implications of LIFO inventory interruptions due to COVID-19.
The key tax provisions of the Senate infrastructure bill
August 19, 2021 19:55 - 12 minutes - 17.6 MBThe Senate recently passed a $1 trillion infrastructure bill, which includes several tax provisions being monitored by the AICPA. Ed Karl, CPA, CGMA, the AICPA’s vice president–Tax Policy & Advocacy, details several provisions in recently proposed legislation that would affect CPAs. Also, the episode mentions recent coverage in the Journal of Accountancy on updated single audit guidance included in the Office of Management and Budget’s 2021 Compliance Supplement. And it tries to answer a q...
Better remote job interviews and ERC updates
August 12, 2021 18:08 - 16 minutes - 23 MBIn the July issue of the Journal of Accountancy, Carrie Kruse, CPA, CGMA, the economic development administrator for the city of Des Moines, Iowa, wrote about how her organization improved its process for interviewing job candidates remotely. In this podcast episode, Kruse goes into detail about the types of questions asked and how the revamped process can be applied to future interviews. Also, hear about news items related to the employee retention credit, cryptoasset reporting, and more.
Fraud advice and more on the value of client advisory services
August 05, 2021 17:45 - 10 minutes - 14.9 MBBusinesses’ approach to fraud and internal controls has undergone drastic change as a result of the pandemic. Danielle Supkis Cheek, CPA/CITP, CGMA, the director of entrepreneurial advisory services at the firm PKF Texas, says that rules around things such as on-time payment of payroll taxes now have to be reconsidered. She shares more about the unintended consequences of pandemic-related relief, advice for applying technology to limit fraud, and more. Also, hear more about recent articles...
Lessons in building the accounting pipeline from ENGAGE 2021
July 29, 2021 19:15 - 23 minutes - 32.2 MBThis week’s podcast episode brings together the voices of three presenters at AICPA & CIMA ENGAGE 2021. One common theme in their interviews is the talent pipeline — how more candidates can be drawn to the profession, how existing talent can be retained and trained in a more tech-driven business environment, and more. Hear from AICPA board Chair Bill Pirolli, CPA/CFF/PFS, CGMA; Tom Hood, CPA/CITP, CGMA, executive vice president of business engagement and growth for the Association of Inter...
Audit evolution in action: Part 2
July 28, 2021 19:29 - 11 minutes - 15.7 MBThe auditing profession was already in the midst of transformation, thanks to technological advances and other factors. Then, the COVID-19 pandemic came along and accelerated those changes, further challenging auditors and their view of business as usual. Part 1 was an overview of the audit landscape. In part 2, speakers Carolyn Newman and Jon Cardiello, CPA, share insight into the topic of audit data analytics and how the tools can help to continue the transformation of auditing.
Cybersecurity advisory opportunities for firms of all sizes
July 22, 2021 16:00 - 16 minutes - 22.2 MBCybersecurity is a rapidly expanding opportunity for firms to offer advisory services. In a preview of an ENGAGE 2021 panel, Journal of Accountancy senior editor Neil Amato speaks with Steven Ursillo, CPA/CITP, CGMA, partner, risk assurance and advisory national leader at Cherry Bekaert, about how firms of any size can identify, prepare for, and take advantage of cyber advisory opportunities. Also, Drew Adamek covers the IRS’s new Tax Pro Account and recent changes to FASB lease accounting...
At 2021’s midpoint, what’s on the minds of CFOs?
July 15, 2021 20:10 - 16 minutes - 22.2 MBCFOs have reasons to be positive, but they also have several reasons to be concerned. Ways of working are changing, with employees seeking to continue the flexible arrangements that became the norm during the COVID-19 pandemic. Steve Gallucci, national managing partner for Deloitte’s U.S. CFO Program, shares insights into the minds of CFOs in the latest episode of the Journal of Accountancy podcast. Also, hear more about a recent FM magazine series that focused on the top skills finance pr...
Why single-audit demand is rising; an update on tax preparer legislation
July 08, 2021 21:10 - 17 minutes - 24.6 MBThe number of organizations needing single audits has risen dramatically in the past year. Why? Deetra Watson, CPA, CGMA, an accounting firm principal, explains some of the intricacies of single audits and why demand is increasing for such specialized services. Also, Ed Karl, CPA, CGMA, the AICPA’s vice president–Tax Policy & Advocacy, shares an update on the Taxpayer Protection and Preparer Proficiency Act.
Accounting as a STEM career; more on ‘Dirty Dozen’ tax scams
July 01, 2021 19:25 - 15 minutes - 21.7 MBThe AICPA supports proposed legislation that would categorize accounting as a STEM career, with STEM standing for science, technology, engineering, and mathematics. Diana Deem, CPA, CGMA, an AICPA director of congressional and political affairs, shares more about the thinking behind and the AICPA’s support for the bill. Also, hear from the JofA’s editor-in-chief, tax, about the annual IRS list of “Dirty Dozen” tax scams. What you’ll learn from this episode: More about the Accounting STEM ...
Audit evolution in action: Part 1
June 29, 2021 20:38 - 15 minutes - 21 MBThe auditing profession was already in the midst of transformation, thanks to technological advances and other factors. Then, the COVID-19 pandemic came along and accelerated those changes, further challenging auditors and their view of business as usual. As auditing continues to transform, Sue Coffey, CPA, CGMA, the Association’s CEO of public accounting, and Jennifer Burns, CPA, CGMA, the Association’s chief auditor, explain some of the drivers behind audit transformation — where it began ...
The return of business travel; an NFL draftee’s view of failure
June 24, 2021 20:08 - 21 minutes - 29.3 MBBusiness travel is on the way back, according to survey and anecdotal data, as well as the line at airport security. Donny Shimamoto, CPA/CITP, CGMA, is someone accustomed to regular travel, with set routines and preferences. That all changed when the COVID-19 pandemic took hold, and so Shimamoto had to adapt. He reflects on what he learned from being at home and from being back in airports and onsite with a client. Also, ENGAGE 2021 panelist Jeremy Bloom, a former world champion in skiing...
Signs you or a colleague could use mental health support
June 21, 2021 12:30 - 24 minutes - 34.4 MBThe COVID-19 pandemic led many CPAs and their employers to think deeply about mental health in ways they may not have before. Amber Setter, a former accountant and an International Coaching Federation–accredited professional certified coach, talks about signs someone may need to consider speaking with a professional about their mental health and what you can do if you notice these signs in someone else. She also gives advice on finding a mental health professional and suggests ways employers...
Understanding the global minimum tax and the growing risk of ransomware
June 17, 2021 19:12 - 14 minutes - 19.3 MBThe G7 announced a framework for a global minimum tax last week. In this episode, Amy Wang Miller, CPA, J.D., senior manager with the AICPA’s Tax Policy & Advocacy team, explains what the framework means, what accounting and finance professionals can expect next, and what the future of a global minimum tax looks like. Also, we explore the growing risks and cost of ransomware with Gerry Glombicki, CPA, a director with Fitch Ratings insurance group, and how organizations should be approachin...
Advice for meeting efficiency and more on the new AICPA board chair
June 10, 2021 17:59 - 10 minutes - 14.7 MBMany of our meetings in 2021 look far different from the meetings we had in 2019 or early 2020. That doesn’t mean they can’t be improved with the help of technology. In this episode, Technology Q&A co-author Byron Patrick, CPA/CITP, CGMA, shares insight into the ways that automation tools can help meetings go smoothly. Also hear some of the advice new AICPA board Chair Bill Pirolli, CPA/CFF/PFS, CGMA, has for providing excellent client service.