“Hands-On IT to CIO, Lessons Learned”, The Long Version, Part 1

This week, we welcome Laurie Capozza to the podcast to discuss how technical individual contributors can be the best IT Managers.

Topics discussed:

Who is Laurie Capozza?
Tales from the Frontline
DR Lessons Learned - Test Early, Test Often
vBB Presentation Teaser, “Hands-On IT to CIO, Lessons Learned”
Imposter Syndrome experiences
Branch out and explore other tech…
It’s okay to say no… Managing Scope Creep
Mentoring is important. Be one or find one, everyone benefits
Lessons Learned, Customer service skills, People problems vs process problems, Communication is key
Failure is not always failure

Links mentioned in this episode:

5 types of Imposter Syndrome