Building Rapport with Employees, Prospects and Customers – ITPN-EP003

Every wonder why you are not closing the deals you think you should or why you seem to be losing customers or employees left and right?   I was there once, there were a lot of reasons that this was happening but one of the main reasons was that no one in our company was building lasting relationships.   No one was building rapport.   On this episode of the IT Provider Network we are going to talk about some proven ways you can use to build rapport and lasting relationships with your prospects, customer and employees.   Join me on this episode as we explore over 10 different ways to build rapport.

Link to the Recorded Power Point Presentation:

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Episode 3 - Building Rapport
2017, Terry Rossi
IT Provider Network
http://www.itprovidernetwork.com/episode3

Transcript
[0:00] Ever wonder why you're not closing the deals you think you should.
Hawaii losing customers and employees left and right I was there once there's a lot of reasons why this was happening but one of the main reasons was no one in my company was building lasting relationships.
No one was building rapport.
On this episode of the it provider Network we're going to talk about some proven ways you can use to build rapport and lasting relationships with your prospects customers and employees.

[0:36] Music.

[0:51] I am welcome to episode 3 of the it provider Network thanks for joining me and is always my goal is to bring you great content that will help you build grow and scale your man is service business.
I was recently asked by someone on my management team to elaborate on the statement I made about building rapport with our customers.
My comment was after someone in my finance department said that she emailed a new customer about setting up our company as a vendor.
I told her not to forget to pick up the phone with our new customers and build a relationship.
That relationship needs to be built with conversation so they were more than just a vendor is there AP contact but we're a person we need to build real relationships with our customers and that's true of our prospects and our employees as well.
So I turn this statement into a PowerPoint presentation that I gave to our management team during our Monday morning meeting.
I also took the time to record it so I can add it to Human Resources Arsenal and reuse it if and when the time comes that we need it again.
This is a good practice to get into in your business always be thinking about maximizing the time you're spending and being able to reuse or repurpose the content you create.
If you're giving your presentation recorded if you're writing a blog post think about ways to make it Evergreen make cont...