Why Listening is a Salesperson's No.1 Tool - Never Split the Difference Part 1

Inward Book Club

English - August 29, 2019 12:04 - 37 minutes - 70.3 MB - ★★★★★ - 2 ratings
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Previous Episode: Interview with Ian Mills Co-Author of 'The SalesPerson's Secret Code'

Next Episode: Most Salespeople Don't Understand Empathy and it's Holding Them Back - Never Split the Difference Part 2

Jonny and Mike start their review of Never Split the Difference by Chris Voss. They're reading Chapters 1 & 2 in this episode and discussing why you should never let a client know how clever you are.

They also share some banter on why listening is more important than any other sales skill and what happens when a salesperson becomes overwhelmed with work.

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