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New Yorker, Howard Tiersky joins Tony on the virtual sofa today. Howard has worked with leaders at dozens of the world's largest brands to help them navigate digital transformation — to re-invent their customer journeys to earn the love of today's "Digital Customers."


After 20+ years doing this type of work , he has released a best selling book - WINNING DIGITAL CUSTOMERS which provides a blueprint for how any company can methodically remake itself to win in a digital era. In it he reveals the methods he has developed to get alignment at large organisations around transformation and then to implement it successfully. 


Here is a link to the Book on Amazon 


 


Submit your questions


If you would like to clarify anything with either Tony or Howard make a comment below or drop Tony an email. We will respond.


 


About Tony Lockwood


After a 25 year career delivering change and transformation, Tony launched The Transformation Leaders Hub (#TLH)  in 2020.  #TLH's core focus is to help members to standout from the crowd, build their network with their peers and open up new career opportunities.   


Tony can be contacted by email at [email protected]


 


About Howard


After 15 years leading digital practices at 2 of the world's largest consulting firms, Howard decided to start his own firm, initially with 1 client and 0 employees. He has grown the company to over 75 amazing people working with large brands like Verizon, NBC, Avis, A&E, Mattel, AAA, & Airbus and won many awards but more importantly have driven massive and measurable value through helping transform their client's customer experiences.


His Linkedin profile is here 


 


About #TLH


The Transformation Leaders Hub - a truly global peer to peer network for change and transformation professionals. Check it out here.


w: www.thetransformationleadershub.com


w: www.thompsonwrightpartners.com