Ep. #54 - Improving Patient Experience by Building an Empowered Team, An Interview with Dr. Peter Klatsky

Inside Reproductive Health Podcast

English - January 20, 2020 10:00 - 43 minutes - 59.3 MB - ★★★★★ - 29 ratings
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Previous Episode: Ep. #53 - Has Mentorship in the IVF Lab Suffered Due to Strained Staff? An Interview with Bill Venier

Next Episode: Ep. #55 - Easing the Strain of Embryo Disposition on Patients and Clinics, An Interview with Andy Gairani

There’s a challenge in finding the balance between keeping both your staff and patients happy. On this episode of Inside Reproductive Health, Griffin gets Dr. Peter Klatsky’s take on managing everyone’s satisfaction while providing a new standard of care. Working with his partners at Spring Fertility in California, their goal is to provide their patients a level of service that isn’t seen anywhere else, all while keeping their employees happy and in for the long haul.

Learn more about Dr. Klatsky and Spring Fertility by visiting www.springfertility.com/

Read about the work done by Mama Rescue and support their vision by visiting www.mamarescue.org/

To get started on a marketing plan for your company, complete the Goal and Competitive Diagnostic at FertilityBridge.com.

Other episodes mentioned in Episode 54:

Ep. 50, Dr. Pietro Bortoletto

Ep. 54, TJ Farnsworth