Casey Winters, Growth Advisor in Residence at Greylock Partners

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

English - August 24, 2017 17:33 - 32 minutes - 29.7 MB - ★★★★★ - 74 ratings
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Previous Episode: Michael Margolis, UX Research Partner at GV

Next Episode: Dom Price, Head of R&D and Work Futurist at Atlassian

Before advising startups at Greylock Partners, Casey Winters played a prominent role in shaping the successful growth strategies at Pinterest and Grubhub. In a chat with Intercom's Adam Risman, he explains when a startup is ready for a dedicated growth team, the problems they should tackle first, user onboarding best practices, and much more.

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