IN-the-Know artwork

IN-the-Know

94 episodes - English - Latest episode: 11 days ago -

IN the Know is your podcast connection to the top innovators, strategists, storytellers, thought leaders, movers, shakers, and go-getters in the risk management and insurance community.

Along with host Chris Hampshire —an insurance industry veteran, CPCU designation holder, and a CPCU Society volunteer leader— you'll get an INside, UNSCRIPTED look at how they got here, where they’re going, and how YOU can benefit from their experience and INsight.

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Episodes

The Evolving Homeowners Market in Florida with Melissa Burt DeVriese

April 17, 2024 07:00 - 25 minutes - 24 MB

Melissa Burt DeVriese is the President at Security First Insurance Company. She has been with Security First Insurance Company since 2009 and has been President since March 2020. Before serving as President, she held a variety of roles, including Chief Administrative Officer and General Counsel. Melissa holds an undergraduate degree from the University of Miami and a Juris Doctorate from Georgetown Law Center and is a licensed attorney in Florida, Washington D.C., and California. Before work...

Uncovering Actionable Insights in Insurance with Sandip Chatterjee

April 03, 2024 07:00 - 23 minutes - 22.5 MB

Sandip Chatterjee is the Executive Vice President of Client Management & Innovation at MedRisk, leading the Account Management organization. He also leads the Product & Innovation for MedRisk where he is responsible for the creation of new solutions to drive improved experiences and outcomes for MedRisk Customers and Partners. Prior to joining MedRisk, Sandip was a Managing Director at Marsh McLennan leading the Analytics Delivery Organization for North America. Sandip has 20-plus years of e...

Cultivating Leadership in Insurance with Michael Koscielny

March 20, 2024 07:00 - 31 minutes - 29.1 MB

Michael Koscielny, MBA, CPCU, CIC, ARe, AIC, API, AIS, AINS, is chief executive officer and founder of Born2Lead, LLC. He has over 40 years of experience creating effective teams and innovative processes for underwriting and pricing for various insurance companies. He currently serves as Director of Marketing for Graduate Programs at The University of Olivet. He is an instructor for The National Alliance CISR and CIC designations and a Facilitated CPCU Study Group Leader for The Institutes. ...

Insurance as a Public Service with Rosa Royo

March 06, 2024 21:49 - 24 minutes - 22.7 MB

Rosa Royo is the Director of Worker’s Compensation and Loss Prevention at Miami-Dade County Public Schools. A graduate of Barry University, Ms. Royo has been a Risk Manager for over 30 years and has specialized in Worker’s Compensation for the last 20 years. She is employed by Miami-Dade County Public Schools and supervises a high-volume customer-service-driven worker’s compensation program. In 2016, she relaunched the Rebuilding Me program to include providing athletic trainers, meditation,...

NAAIA and Diversifying the Insurance Industry with Omari Aarons-Martin

February 21, 2024 08:00 - 33 minutes - 31.6 MB

Omari Aarons-Martin is the Executive Director and Chief Operating Officer of the National African American Insurance Association, a 2,100-member 501c6 organization that works to diversify the insurance industry and provides professional development programming to its members. A champion of workplace inclusion and equity, Aarons-Martin has received recognition from Insurance Business America, the Greater Boston Chamber of Commerce and Business Equality Magazine for his leadership and voluntee...

The Transformative Retail and Wholesale Market with John Howard

February 07, 2024 08:00 - 28 minutes - 26.9 MB

John M. Howard is chairman and CEO of Truist Insurance Holdings where he oversees the retail and wholesale insurance businesses. He has three decades in financial services and currently serves as executive sponsor of the SERVE (Supporting Emergency Responders & Veterans Engagement) Business Resource Group at Truist. He is chairman of the board of both The American College of Financial Services and The Institutes, board officer secretary for the Council of Insurance Agents & Brokers, an overs...

Giving Back through Insurance Education with Teresa Chan

January 24, 2024 08:00 - 28 minutes - 26.5 MB

Teresa Chan is the Director of the Master’s in Insurance Management program at Columbia University. She launched the program in 2019 after 27 years of insurance industry experience in legal, product, and business development. Prior to joining Columbia, Teresa was an advisor on the formation of MGU start-ups funded by Willis Group that leverage emerging technological capabilities to underwrite specialized markets on digital platforms and a consultant for energy performance warranty insurance....

Managed Care and Evidence-Based Medicine Support with Jen Cogbill

January 10, 2024 08:00 - 24 minutes - 23 MB

Jen Cogbill is the Senior Vice President of the GBCARE Advisor Team at Gallagher Bassett. With over 28 years of experience in the insurance industry, Jen currently directs GBCARE Advisor team strategies and training initiatives for the Gallagher Bassett Client Services and Claim Operations team. Her responsibilities include client engagement, industry presentations, data analytics, and review of integrated products and services. She acts as a liaison between the client servicing team, the pr...

An Inclusive and Engaging 2024 for the CPCU Society with Traci Adedeji

December 20, 2023 08:00 - 28 minutes - 26.5 MB

Traci Adedeji is the incoming 2024 President and Chair of The Institutes’ CPCU Society and works as a Vice-President at JP West, Inc., where she heads the firm’s personal and small commercial lines insurance operations. Her insurance career began in 1984, and her experience includes leadership roles with several national carriers. Her professional affiliations include membership in the Society for Insurance Trainers & Educators (SITE) and the National African American Insurance Association (...

Leading the Lumber Mutual Insurance Industry with John Smith

December 06, 2023 08:00 - 27 minutes - 25.8 MB

John Smith is President and Chief Executive Officer at Pennsylvania Lumbermens Mutual Insurance Company (PLM). With more than 40 years in the insurance business, he was a property underwriter at Aetna Casualty, a branch manager at CNA, and the Northeast Regional Vice President at General Accident. John has served on the Board of Directors of both PLM and Indiana Lumbermens Mutual Insurance Company (ILM) since the companies affiliated in 2013 and has served on many boards of directors includi...

Eliminating Hidden Costs in Workers Comp Programs with Brian Chance

November 21, 2023 17:48 - 24 minutes - 22.7 MB

Brian Chance is a Senior Vice President, Claims and Risk Manager in the Cost Based Efficiency division at Stephens Insurance, LLC. In this role, he engages with clients to develop strategies to eliminate hidden costs inside their workers’ compensation programs. Brian has 30+ years of experience in the insurance industry with a focus on large employer self-insured workers’ compensation programs. He specializes in developing processes to identify, quantify, and eliminate hidden costs in large ...

Creating a Safer Outdoor Workplace with Ann Mason

November 08, 2023 08:00 - 16 minutes - 16.1 MB

Description: Ann Mason, WCLA is TruGreen’s National Workers Compensation Manager. With 35 years of experience in the insurance industry, Ann began her career in 1988 as a claims adjustor. She quickly rose through the ranks and enjoyed roles in claims support, office administration, and human resources. Ann played a pivotal role in establishing quality control standards for an independent medical exam company and helped a private investigation team achieve prominence. In 2008, she began a fou...

Bermuda and the Excess Market Sector with Shannon Totten

October 25, 2023 07:00 - 24 minutes - 23.2 MB

Shannon Totten is the Executive Vice President and Head of Retail Excess Casualty Insurance, Sompo International, North America.  She joined the Excess Casualty department of Endurance Specialty in 2003, later acquired by Sompo in 2017, as a Vice President and took on increasing responsibilities including Bermuda Business Unit Leader. Prior to joining Endurance, she worked for AIG as an excess casualty underwriter for Starr Excess Insurance Bermuda as well as American Home in New York. She i...

Becoming a Risk and Insurance All Star with Megan Angus

October 11, 2023 07:00 - 26 minutes - 24.8 MB

Megan Angus is the Western Senior Claims Manager for Sodexo, a worldwide industry leader in food service and facility management, where she is responsible for managing the oversight of the workers’ compensation claims. Megan has over 11 years of experience in workers’ compensation with an emphasis on California and is an ambassador for the Alliance of Women in Workers’ Compensation. She has a bachelor’s from The University of Alabama and an Associate in Risk Management (ARM). In today’s epis...

Taking the Leap Into InsurTech with Dimitrius King

September 27, 2023 07:00 - 24 minutes - 23.4 MB

As Pie’s first Chief Claims Officer, Dimitrius King is responsible for leading and implementing the company’s claims strategy. Over the past 15 years, Dimitrius has held various strategic and claims leadership roles in both personal lines and commercial lines at Liberty Mutual and The Hartford. In today’s episode of the In The Know podcast, Chris Hampshire and Dimitrius discuss his shift away from one of the largest insurance organizations in the world into insurtech, claims, and Dimitrius’s...

The Post-Career Phase with Greg Massey

September 13, 2023 07:00 - 28 minutes - 26.6 MB

Description: After 39 years on the carrier side of the industry, Greg Massey retired from Zurich and launched GJM Advisors, LLC in 2022. Now he provides Property & Casualty product, strategy, portfolio management, education, and leadership advisory & consulting. In today’s episode of the In The Know podcast, Chris Hampshire welcomes Greg for a conversation about the post-career phase of life. As soon as he retired, Greg found himself entertaining offers for consulting, advising, and staying ...

What Firefighting Can Teach Insurance about Safety with Tom Budz

July 26, 2023 07:00 - 26 minutes - 24.6 MB

After graduating from FSU’s Risk Management/Insurance program, Tom Budz began his insurance career at AmTrust, where he held several underwriting positions including Specialty Practice Underwriter working with specialty verticals and national brokers. Tom currently works as a Middle Market Underwriter for Chubb and works part-time at the local fire department and as a volunteer with the Big Brother Big Sister program. In today’s episode of the In The Know podcast, Chris Hampshire sits down w...

Technology and Coastal Property Insurance with Manohar Pradhan

July 12, 2023 07:00 - 27 minutes - 26.3 MB

Manohar Pradhan is Vice President and Chief Technology Officer with responsibility for Insurance Products and IT operations at Cabrillo Coastal. He joined Cabrillo as a systems analyst in 2009 and grew his career through a series of leadership roles of increasing responsibility, including Assistant Vice President, Applications and Technology, Vice President, Applications, and Infrastructure Operations. In 2017, he was named Chief Information Officer and today he holds both CPCU and ARe desig...

AI and the Future of Insurance with Doug McElhaney

June 28, 2023 07:00 - 29 minutes - 27.9 MB

Doug McElhaney is a Partner at McKinsey & Company and will be the opening Keynote Speaker at In2Risk 2023. Doug is the global leader of McKinsey’s dedicated group of AI practitioners serving P&C and life insurance companies. In this role, Doug leads a global team of data scientists, AI experts, and data engineers that help leading insurance companies build next-generation analytics solutions and centers of excellence, helping insurers expand their use of external data in their AI models and ...

Finance in the Insurance Industry with Amanda Sulkosky

June 14, 2023 07:00 - 28 minutes - 26.9 MB

Amanda Sulkosky is a senior analyst for the business, planning, and analysis department at NJM Insurance Group. Amanda earned the CPCU designation in 2022 and is actively involved in the Central Jersey Chapter of the CPCU Society, where she assists with volunteer recruitment and development. She is also a member of the Emerging Leaders Committee and Tech & Innovation Committee, where she brings her expertise and insights to help drive innovation and progress within the organization to the gl...

Insurance in Ghana with Justice Peprah Agyei

May 31, 2023 13:43 - 28 minutes - 26.3 MB

Justice Peprah Agyei is the Regional Manager of the National Insurance Commission in Ghana, a Chartered Property Casualty Underwriter (CPCU), and an Associate of the Chartered Insurance Institute of the United Kingdom and Ghana (ACII, ACIIG). He holds an MPhil in Enterprise Risk Management and Business Consulting from Kwame Nkrumah University of Science and Technology. In today’s episode of the In The Know podcast, Chris Hampshire and Justice discuss insurance in Ghana and Africa and the pos...

Data Science in Insurance with Dr. Simi George

May 17, 2023 07:00 - 26 minutes - 24.9 MB

Description: Dr. Simi George is the Chief Data Scientist and Product Officer at NeuralMetrics, which enables actionable and transparent risk-assessment intelligence for P&C carriers, brokers, and agents. She has more than 20 years of experience in data science, descriptive statistics, and analytics, delivering global impact via cutting-edge products and data-driven management. Previously, she headed the Data Science and Applied AI organization at AXA XL. In today’s episode of the In The Know...

The Career Journey to Reinsurance with Eric Hubicki

May 03, 2023 13:23 - 29 minutes - 27.5 MB

Eric Hubicki is a Senior Vice President of Underwriting for North Carolina-based Topsail Reinsurance Underwriters, LLC. He has more than 25 years of experience in primary and reinsurance underwriting operations. After spending time on the primary side in underwriting and management roles, Eric started his reinsurance career with SCOR Reinsurance. He was an integral member of a specialty lines unit at Munich Re and BMS Intermediaries. Before joining Topsail Re, he was a Director at Arch Reins...

Growing Up in the Insurance Industry with Erin Dop

April 19, 2023 07:00 - 27 minutes - 25.9 MB

Erin Dop is a multi-line insurance producer and third-generation insurance professional at Fullenkamp Insurance, the agency her grandfather started in 1963. She is the latest CPCU designee in her family and is active in the Independent Insurance Agents of Iowa (IIAI) association. Erin was the recipient of the C. Daniel Fullwider Young Agents of the Year award for the state of Iowa in 2021. She continues to promote the industry through her efforts with the IIAI on various committees including...

Compassionate Claims Handling with Tony LaRocca

April 05, 2023 17:15 - 25 minutes - 23.5 MB

Tony LaRocca is a claim specialist for FCCI Insurance Group who specializes in handling litigated commercial auto and liability claims. Tony is a lifelong learner who works diligently to handle claims with compassion and empathy. Tony is also a self-proclaimed coverage nerd. Tony obtained his CPCU in 2014, has volunteered and served the Dallas Chapter CPCU in various volunteer roles including as the 2021 Dallas Chapter president and he currently serves the Claims Interest Group as the vice c...

Navigating the Corporate World with Fela Abioye

March 22, 2023 07:00 - 28 minutes - 27.1 MB

Fela Abioye has spent the last 13 years working in the commercial insurance industry, mostly for The Hartford. From workers’ compensation claims representative to general property and casualty production underwriter, Fela also continued his education, securing a Senior Claim Law Associate, SCLA designation, and a Chartered Property Charter Underwriter and CPCU designation. Fela is currently a Managing Director responsible for the profit, loss, and growth of a middle market book of business w...

The Evolution of the CPCU Designation with Adam Carmichael

March 08, 2023 16:00 - 29 minutes - 28 MB

Adam Carmichael is the President of The Institutes Knowledge Group, where he leads strategic development and delivery of courses and associated exams for the Institute’s Risk Management and Insurance Designation programs, including the CPCU program. With over 20 years of experience at The Institutes, Adam is highly experienced in the Risk Management and Insurance industry as well as in public policy research related to property, casualty, and insurance issues. As a holder of the CPCU designa...

The Attorney’s Role in Insurance Law with Paul Rosner

February 22, 2023 08:00 - 27 minutes - 25.5 MB

Paul Rosner, J.D., CPCU, is a managing shareholder with Soha & Lang who has worked in the property and casualty field since 1989. He is a former casualty adjuster, large loss property adjuster, claims supervisor, and claims manager. As an attorney, he focuses his practice on property and casualty insurance coverage and bad faith litigation. He has also served as an expert witness on insurance bad faith and claims handling. Together with Chris Hampshire, he dives into the attorney’s role in i...

The Innovation and Technology Gap with Rachel Perry

February 08, 2023 08:00 - 32 minutes - 30.1 MB

Rachel Perry is the chief innovation officer for Aon’s North America Commercial Risk Solutions. In this role, she leads risk innovation and works closely with key external and internal stakeholders to meet unmet client needs and growth. Together with Chris Hampshire, she offers a look at the future of innovation and technology in risk management, including increased diversity and inclusion, attracting the next generation of talent, and the many areas where the industry is working to innovate...

Entering the Wholesale Distribution Market with Danielle Stewart

January 25, 2023 08:00 - 33 minutes - 31.4 MB

Danielle Stewart currently serves as the National Head of Wholesale Distribution for Everest Insurance. Prior to joining Everest, Danielle served over a decade at Liberty Mutual Insurance across multiple roles and geographies including Underwriting, Field Distribution, Leadership, and Corporate Strategy positions. Together with Chris Hampshire, she shares the benefit of saying “yes” in her career, the power of networking in the wholesale distribution market, the value of the CPCU designation...

Inclusive Leadership in Insurance with Liz Kramer

January 11, 2023 17:00 - 31 minutes - 28.9 MB

Description: Elizabeth Kramer is the Chief Underwriting Officer for Munich Re Specialty Insurance, their primary specialty insurance operation for property, casualty, and specialty lines. Liz is also the president of the Association of Professional Insurance Women (APIW) and a CPCU designee. She joins the podcast for a conversation with Chris Hampshire about inclusive leadership in insurance. They discuss Liz’s experience as a female executive in the insurance industry, what attracted Liz to...

Developing Leadership Through the CPCU Society with Brett Clausen

December 14, 2022 08:00 - 33 minutes - 31.4 MB

Description: Beginning in 2023, Brett Clausen will serve as president and chair of the CPCU Society’s Leadership Council. He also works as the Government Relations and Process Improvement Vice President for Farm Bureau Financial Services. He has joined the podcast for a conversation with Chris Hampshire about the CPCU Society and his goals for the upcoming year. Together they address goals for the future and ways to overcome the current challenges of the CPCU Society, including engagement be...

The Legacy Market Space with Rich Seelinger

November 30, 2022 08:00 - 28 minutes - 20 MB

The insurance industry is incredibly resilient, and the future is looking bright. Even in the face of new and emerging risks within the property and casualty industry generally and legacy management more specifically, the industry continues to make significant strides. To shed light on the successes and challenges facing the industry, today’s podcast guest brings with him over 35 years of experience in the insurance industry with a focus on operations, claims, and workers’ compensation manag...

Bad Faith Insurance Litigation with Kevin Quinley

November 16, 2022 19:26 - 30 minutes - 28.8 MB

With over 700 published articles and 10 books on claims, litigation, and risk management in his name, today’s guest is truly an expert in his field. Kevin Quinley, Principal of Quinley Risk Associates, LLC, has over 40 years of experience in the insurance industry. Kevin helps clients nationwide assess claims handling and improve outcomes through expert evaluation and testimony and high-stakes insurance disputes. Today, he joins Chris Hampshire for a conversation about claims, his journey in...

The Diversity of Underwriting in Reinsurance with Andrea Garcia

November 01, 2022 08:00 - 28 minutes - 20.2 MB

Career options available within the insurance industry are vast and rewarding but widely unknown, especially at the undergraduate level. Regardless, many in the industry would argue that the earlier one can get involved in insurance, the better. On today’s podcast, Andrea Garcia joins Chris Hampshire to discuss her experience as a female in the reinsurance sector. Andrea is a Senior Underwriting Specialist and Second Vice President for General Reinsurance Corporation, underwriting casualty f...

Starting the First Minority-Owned Reinsurance Brokerage Firm with Kael Coleman

October 19, 2022 08:00 - 27 minutes - 18.9 MB

Conversations about diversity, equity, and inclusion are improving in the insurance industry every day and today’s CPCU Society podcast guest has witnessed the benefits of those strides firsthand. Kael Coleman is the CEO and founder of Protecdiv, the only minority-owned tier-one reinsurance broker in the market. Kael formed Protecdiv to directly address the lack of supplier diversity options and to increase the diverse offerings available within the market. On today’s podcast, Kael joins Chr...

Discovering Female Voices in Insurance with Sarah Muniz

October 05, 2022 08:00 - 28 minutes - 19.5 MB

From being told she shouldn’t work because she was pregnant to being passed over for promotions simply because she is female, Sarah Muniz has seen a negative side of the insurance agency that is antiquated and leans heavily in favor of men. In an industry that is already suffering from a significant talent crisis, now is the time to take a look at the talent that is already in place but has been pushed out. Sarah Muniz has been in the insurance industry for over twenty years and is the autho...

The Growing Insurance-Linked Securities (ILS) Market with Ethan Nadorlik

September 21, 2022 08:00 - 27 minutes - 18.8 MB

Insurance-Linked Securities are the next frontier of the insurance industry, and Ethan Nadorlik is at the forefront of this rapidly developing financial innovation. Ethan has worked exclusively on insurance programs during his career and is a seasoned property and casualty insurance underwriter, leader, and strategist. On today’s podcast, Ethan and Chris Hampshire sit down for a look at Ethan’s career path in insurance, particularly in the Insurance-Linked Securities (ILS) space — what’s new...

The Underwriters of Tomorrow with Ramya Sunad

September 07, 2022 08:00 - 28 minutes - 19.7 MB

Insurance expert Ramya Sunad has worked in all segments of the industry. She is a lead property underwriter for USAA and also serves on both the executive and the Global Leadership Council for the CPCU Society. Ramya joins Chris Hampshire on today'’s podcast for a conversation about the future of underwriting, changes in the insurance marketplace, and the value of getting involved with the CPCU Society.   Key Takeaways “I’m excited to be at work every single day.” Ramya shares her journ...

What’s Changing in the World of Claims? with Gregg Golson

August 24, 2022 08:00 - 27 minutes - 18.7 MB

In this episode of In the Know, host Chris Hampshire is joined by Gregg Golson, Vice President and Program Director at J.S. Held University. Gregg has over 25 years of comprehensive experience in claims management and has resolved over 12,500 property claims in his career. In their conversation, Gregg and Chris discuss all that is changing in the world of claims, from technologies and leadership to exciting changes that the future holds.    Key Takeaways A little bit about Gregg’s caree...

What’s Going On With Catastrophe Modeling? with Lucian McMahon

August 10, 2022 12:00 - 29 minutes - 20.3 MB

In this episode of In the Know, host Chris Hampshire is joined by Lucian McMahon, senior manager at Verisk Analytics Extreme Event Solutions Group, where he leads the research and development of scenarios for the Arium liability catastrophe modeling platform. Lucian details where this industry is headed, emerging liabilities that are of most interest, and why someone with a data background should consider getting involved in the insurance industry.   Key Takeaways Lucian wasn’t planning...

The Internet of Things and the Insurance Industry with Hemant Sarma

July 27, 2022 12:00 - 28 minutes - 27.2 MB

Host Chris Hampshire is joined today by Hemant Sarma, Global Digital Internet of Things Manager at Chubb, the world’s largest publicly traded property and casualty insurer. Hemant has been with Chubb for over 25 years and is responsible for developing enterprise strategies that leverage internet-connected technologies to advance the company’s best-in-class risk engineering services. He has joined the podcast for a discussion about the Internet of Things and his work at StreamLabs, a manufact...

Broadening the Talent Base in the Insurance Industry with Dr. Brad Gronke

July 13, 2022 12:00 - 35 minutes - 24.6 MB

Host Chris Hampshire is joined today by Dr. Brad Gronke, technical training manager for Gallagher Bassett and founder of Ignite P3. Dr. Brad is an outcomes-driven influential claims leader and public speaker with over 20 years of industry experience. He has joined the podcast for a conversation about diversity, equity, and inclusion and how the CPCU Society is working to broaden the talent base in the insurance industry. Dr. Brad shares the progress the insurance industry has made on diversi...

The Future of the Insurance Industry with Laura Botero

June 29, 2022 12:00 - 27 minutes - 25 MB

Chris Hampshire hosts this week’s conversation from Risk World, where everyone is looking for the next generation of talent for the insurance industry. He is joined by Laura Botero, a senior in the Risk Management Program at Illinois State University, for a conversation about how she decided on risk management, how she is getting more involved, and her impressions of the insurance industry as top career of choice. Laura shares her advice to both young people who might be interested in a care...

How To Make Sure Everyone Is Involved with Cindy Baroway

June 15, 2022 12:00 - 28 minutes - 19.4 MB

Cindy Baroway joins the conversation this week from the exhibit hall floor at Risk World. Cindy is the Executive Director for the University of Colorado Denver’s risk management program and is a past Global President of the CPCU. She gives her thoughts on how the industry can attract new talent, how we can better hire and retain diverse talent, and her best advice for new graduates looking for an internship or career in insurance. Cindy also talks about why she joined the CPCU society, and t...

How Anyone Can Make Shift Happen with Anthony Trucks

June 01, 2022 12:00 - 30 minutes - 24.4 MB

Anthony Trucks is a former NFL Athlete, American Ninja Warrior on NBC, international speaker, host of the Aww Shift podcast, and the founder of Identity Shift coaching. He uses cutting-edge science and psychology to upgrade how you operate so you can elevate your life and business to reach your full potential. After being given away into foster care at three years old, being adopted into an all-white family at 14, losing his NFL career to injury, and more he learned how to shift at a very yo...

What’s New in Risk Management and Public Transportation? with Rick Graham

May 18, 2022 12:00 - 28 minutes - 19.3 MB

Rick Graham is the Chief Risk Officer for SEPTA (Southeastern Pennsylvania Transit Authority), the nation’s sixth-largest provider of public transportation. Rick leads a team of ten risk management professionals responsible for the authority’s treatment of risk, management, and employee injury claims. He also oversees a comprehensive vocational rehabilitation program and currently serves as the VP of the Delaware Valley Chapter of RIMS. He earned his BA in political science from Meridian Coll...

What is the Role of Diversity, Equity and Inclusion in Today’s Industry? With Dr. Leroy Nunery

May 04, 2022 12:00 - 26 minutes - 18.8 MB

Dr. Leroy Nunery is the President of Evolution Advisors, LLC.  Dr. Leroy D. Nunery II is a Senior Advisor with Econsult Solutions and is Founder and Principal of PlūsUltré LLC, a boutique advisory and consulting company started in 2007 that focuses on turnaround, growth, and innovation planning, resource development, talent development, governance training and diversity, equity and inclusion strategies. In 2017, PlūsUltré was commissioned to author a groundbreaking study titled, “The Journey...

How Do You Underwrite in the Virgin Islands and the Caribbean? With Theresa Fabela

April 20, 2022 12:00 - 34 minutes - 24 MB

Theresa Fabela is the President of Dorchester Insurance Company and is accountable for Underwriting, Claims, Accounting, Budget, and Reinsurance. She leverages the company's expertise in writing island-based property and casualty exposures to profitably grow the business. She is also the President of the Virgin Islands Insurance Guaranty Association and Virgin Islands Association of Admitted Property & Casualty Insurers. In today’s episode, she shares how she solidified the company's presenc...

How Do You Provide Educational Content to the New Insurance Generation? With Carly Burnham

April 06, 2022 12:00 - 27 minutes - 19 MB

Carly Burnham has almost 20 years in the insurance industry and was recently named Product Development Manager at Constellation, a growing portfolio of medical professional liability insurance. Constellation was formed as a response to the ever-changing realities of healthcare and its dedicated to reducing risk and better supporting physicians and care teams. She is also Co-Founder and Chief Editor at Insurance Nerds, the go-to source for transformational talent development and career manage...

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