Doc List on Facilitation

Steven ‘Doc’ List

35 years in software development, business owner, facilitator, agile coach

Team and People

technical practices take you so far

Teams that work well together more productive

Learn how a team collaborates by observing

choice of words indicate culture and mindset

Red Flags 

Difference between facilitated and run

meetings should be multidirectional, conversation — purpose, learning

we’re all in this together, how do we all contribute

Facilitation Antipatterns

Gladiator, Benevolent Dictator, Superhero

champion - great deal of responsibility for success or failure

nice people in bad positions

culture of blame, a culture of fault, a culture of heroism 

Role of Coaches

coaches role is teaching

rather than wrong/bad, asking questions

telling is not a good way for influence

balance guidance, question and strong suggestion

take it to the team

Help the Disenfranchised

stickies on the wall

give people tools/ways to democratize the process

Agile Retrospectives  (http://www.amazon.com/Agile-Retrospectives-Making-Pragmatic-Programmers-ebook/dp/B00B03SRJW/ref=sr_1_1?s=books&ie=UTF8&qid=1406827093&sr=1-1&keywords=Agile+Retrospectives)

I don’t know why it works, but it does so I’m going to do it again!

Language Matters

interpretation of behaviors cause problems

communication is a dance

Non-Violent Communication

Crucial Conversations (http://www.amazon.com/gp/product/0071446524?ie=UTF8&tag=athought-20&linkCode=as2&camp=1789&creative=9325&creativeASIN=0071446524)

Ask yourself, why would a rational, reasonable, decent human being do that?

Dangerous Words

“can’t” “made” “feel” “should”

Superteams (http://www.amazon.com/Superteams-How-Take-Your-Team/dp/0670921483)

Practice

think about your words

judgements are not feelings

make an effort to make a change

Contact

Doc List https://twitter.com/athought

His Recommending Reading http://www.doclist.me/reading/

Check out his blog (http://www.doclist.me/) for more about patterns and anti patterns