Do the Whole Job for Customer Experience Success
Improving Customer Experience
English - May 16, 2009 12:11 - 3 minutes - 2.51 MB - ★★★★★ - 2 ratingsManagement Business customer retention experience loyalty satisfaction roi Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: What IS Customer Experience?!
Whether you’ve got external or internal customers, they expect you to ‘do the whole job’! Do the whole job and you’ll enjoy more secure customer relationships. You’ll benefit not only in the short-run, but also in the long-run as you build customer equity, lifetime value and reliable profit streams. From the blog Customer Experience Optimization: (3:40)