You know that you need to build a virtual assistant for your business, but where do you start? In this episode of our series, AI Explained: Building with Conversational AI, we are joined by Rachael Rekart, Director of Machine Assistance at Autodesk, Rob High, IBM Fellow, and Lakisha Hall, Director of Watson AI Expert and Delivery Services. They review the three most important steps to taking the first steps toward building with conversational AI; developing your strategy, building your team, and preparing your data. For more detail on how to get started with AI, visit ibm.biz/WatsonCustomerService.