Humanize Profit artwork

Humanize Profit

15 episodes - English - Latest episode: over 4 years ago -

Successful business leaders have discovered that in order to make their businesses work they need to “humanize” every aspect of their business. Humanizing profit takes the emphasis solely off of the currency exchange and creates a much more powerful human transaction that permeates through every part of the business.

Business craig poole toni reece humanize profit hospitality people performance resilience
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Episodes

Humanize Profit - Humanizing Performance Reviews

October 23, 2019 13:24 - 6 minutes - 12.8 MB

What would it be like to give a performance review to your wife, husband or partner? Craig Poole, President of Reading Hospitality, gives a mock review to his wife (no not his real wife)! This is a powerful example of what we want to stop doing during an employee performance review and think about how we can humanize the future of performance reviews!

Humanize Profit - Resistance versus Resilience.

August 29, 2019 15:09 - 8 minutes - 12 MB

In this episode of Humanize Profit, Craig Poole, President of Reading Hospitality, talks about the need for strong performance management in order to succeed with humanizing profit. When an employee moves more into resistance and become less resilient, it impacts leadership, quality, team performance and ultimately profit. Craig shares his experience with this issue and how he executes performance coaching in order to move an individual and/or a department from resistance to resilience.

Humanize Profit - It's not all about us!

August 13, 2019 19:06 - 9 minutes - 13.3 MB

"Success isn't all about us, it's about all of us!" - Craig Poole, President, Reading Hospitality. In this episode Craig shares specific strategies around humanizing profit that drive higher standards and great value. Craig talks about purpose and selflessness and that YOU have to realize that it's not just about your success, it's about all of our success. How do you get there? Listen to this important episode of Humanize Profit!

Humanize Profit - It's not an afterthought!

July 08, 2019 11:33 - 12 minutes - 16.8 MB

In this episode of Humanize Profit. Craig Poole speaks about the danger of trying to put "fixes" in place to ease a burned out workforce or placate employees with pizza parties or ice cream shops. Humanizing Profits is not an after thought, it is a strategy that needs to be implemented upon hiring and developing a culture that not only is sustainable and healthy for your workforce to perform at their best but it also greatly impacts your customers too. It's all about the Human Transaction!

Humanize Profit - Sowing and Reaping - The CARE Closet

June 09, 2019 20:52 - 8 minutes - 12.3 MB

Craig Poole shares the story of how a simple idea of opening a CARE closet in the hotel has created a heart connection driving increased business. "Help people know matter where they live, we are not just helping you we are helping the world one transaction at a time" - Craig Poole Craig shares his powerful strategy behind Humanize Profit and how the power of the human currency can change the world.

Humanize Profit - Happiness as a strategy to making a profit!

April 02, 2019 15:38 - 8 minutes - 20.2 MB

Fresh off of receiving the highest award given within the Hilton world - The Connie Award winning Craig Poole speaks to Toni Reece about Happiness as a key strategy to making a profit. "We hire happy." - says Craig. Craig Poole shares a great strategy in this episode that fits all industries!

Humanize Profit - Construction and Hospitality Share The Same Culture!

February 06, 2019 21:08 - 19 minutes - 43.7 MB

Barry Schlouch, President and Co-Founder of Schlouch Incorporated, joins this episode of Humanize Profits. Craig and Barry are in two entirely different industries yet share the same culture. This episode crosses all industries and sheds light on strategies that not only lift people within their organizations to be the best they can be but also demonstrates how that strategy humanizes profit!

Humanize Profit| Performance + Experience = PROFIT

June 06, 2018 17:48 - 7 minutes - 18.3 MB

Craig Poole talks to Toni Reece about the power in visualizing performance to ensure a great experience for both internal and external customers!

Humanize Profit - Transactions are key drivers to impacting profit!

March 30, 2018 15:51 - 6 minutes - 13.9 MB

Craig Poole talks about driving human transactions from the top down. Human Transactions are at the heart of all businesses.

Humanize Profit - Innovation and Imagination's impact on profit!

February 27, 2018 20:24 - 8 minutes - 19.7 MB

Craig Poole talks about the innovative thinking he and his team use to utilize and maximize space and dining in the Hotel. They are turning the lobby into a pop up restaurant to accommodate guests before a big show!

Humanize Profit - Freedom is what makes the money!

January 16, 2018 17:11 - 12 minutes - 28.1 MB

The fourth element of the powerful acronym and strategy P.R.O.F.I.T. Craig Poole talks about the super power of Freedom. "Happiness and hope come from Freedom. Business and personal life can be better when you are free." This is important information that will help your business be more profitable.

Humanize Profit - Great opportunities come from immediate action!

January 15, 2018 15:38 - 9 minutes - 21.2 MB

Craig Poole shares the third point in the strategy of P.R.O.F.I.T. - Opportunity. He asks you the question - Are you dancing with the elephants? It's a story about how people get stuck in their success and then do not see the other opportunities that are available to them. Powerful messages that are all about Humanizing Profit!

Humanize Profit - Craig Poole talks about the power of being resilient!

December 18, 2017 21:41 - 9 minutes - 22 MB

The end game is PROFIT the strategy lies within the acronym of the word P.R.O.F.I.T. In the first six episodes, Craig Poole, breaks down the meaning of each component of this acronym. In episode 3 he defines "resilience". Craig shares a real life story in this episode about how a member of his leadership team needed to change his mindset, learn to listen, and become more resilient as a manager. Implementing resiliency into your business strategy is key to driving a more profitable busin...

Humanize Profit - Craig Poole tells a story about performance and profit!

November 21, 2017 15:07 - 13 minutes - 30 MB

Craig Poole breaks down the powerful acronym P.R.O.F.I.T. as his winning strategy. In this episode he tells a story about three cooks, their performance, freedom and creativity. It begins not in the kitchen but in his office. Listen as he connects their performance and thinking differently to profit.

Humanize Profit - Premiere Episode with Craig Poole

October 31, 2017 19:14 - 21 minutes - 48.4 MB

Craig Poole talks to Toni Reece about his powerful strategy that has kept him at the top of his game for 50 years in the hospitality business. This is the premiere episode of Humanize Profit! This podcast series is for all business leaders across any industry who want to take their companies to compete with the best of the best using their most precious resource - their PEOPLE. This is Humanize Profit!