616: Using emotional intelligence like a hostage negotiator, with Derek Gaunt
Humanize Me
English - September 23, 2021 20:44 - 1 hour - 80.7 MB - ★★★★★ - 202 ratingsReligion & Spirituality Society & Culture Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 615: Recorded live at the Wild Goose Festival
Next Episode: 617: Re-evaluating time in Christian urban ministry
Derek Gaunt in an educator and author with 20 years of experience as a hostage negotiator for law enforcement agencies in the Washington DC metro area. In this conversation with Bart Campolo, Derek talks about 'tactical empathy', emotional intelligence, controlling how someone feels about you, building trust, truly listening to someone's story, understanding motivation, looking for hidden messages and meaning, how to respect the person even if you don't respect their decisions or actions, and how to focus on what's important in the time you have with someone.