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Developing continuous engagement with your customers
Human Insight Podcast
English - November 08, 2021 11:00 - 39 minutes - 26.8 MBMarketing Business Entrepreneurship customer experience market research product management user experience marketing consumer insight product design customer journey user research Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Identifying your best fit customer
This week on the Human Insight podcast, we interviewed Emily Carrion, VP of Marketing at Esper and veteran of the Seattle startup scene.
In her interview with Janelle Estes, UserTesting’s Chief Insights Officer, Carrion discusses:
Her observations on the progress being made in getting more women startup founders, board members, and senior leadersThe marketing challenges she is addressing this quarterWhy it’s important to hear directly from customers, in their own voicesWhat startups should prioritize with their customer feedback and testing?Her advice developing continuous engagement with customersFollow our new show: Insights Unlocked