Breaking down CES 2023 - How AI is impacting the future of CX

Human Centered

English - February 09, 2023 15:08 - 28 minutes - 38.8 MB
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Previous Episode: Predicting What's Ahead for CX in 2023

Next Episode: Humanized Commerce – Driving Brand Purpose in a Digital World

Episode 23: Breaking down CES 2023 - How AI is impacting the future of CX

On this episode of Human Centered, host Nick Brunker visits with VMLY&R's Chief Innovation Officer, Brian Yamada -- who recently returned from CES 2023 in Las Vegas. The two discuss the big themes and takeaways from this year's conference and how advancements in AI are unlocking new ways to build and deliver amazing experiences. Plus, they chat about how improvements in immersive technologies (like mixed reality and 3D modeling) could change the way we engage with people in the years ahead.

Host: Group Director, Experience Strategy, VMLY&R - Nick BrunkerGuest: Chief Innovation Officer, VMLY&R - Brian Yamada

We'd love to hear your feedback! Email the show: [email protected]. To learn more about the CX practice at VMLY&R, visit vmlyr.com/cx

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