“It's a matter of keeping the guardrails up and making sure that people continue to be safe.” —Reina Pomeroy 

  

Episode Description: 

When disaster strikes, there’s no time for mixed messages. Misinformation can fuel panic, hamper recovery efforts, and even endanger lives. Effective disaster response isn’t just about physical aid— it’s also about keeping the facts straight and delivering them to the right community. 

 

The essence of addressing misinformation and communication in a disaster lies in building trust. Only when people trust the source of information will they accept and act accordingly. By combining technology with a strong emphasis on trust and authority, it’s possible to stem the tide of misinformation and ensure accurate, life-saving information is circulated swiftly and efficiently. 

 

Join Jennifer and Reina Pomeroy of Marshall Together as they share how messaging apps like Slack can help maintain the balance between openness and data privacy, truth and misinformation, and organization and fluidity. They also discuss the importance of limiting members, keeping the communication channels organized, some challenges that may occur in moderating the communication, and how to solve them.



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Highlights:

03:52 Misinformation in a Disaster

08:10 What is Slack?

12:01 Addressing Misinformation

15:34 Pass Along the Info

 

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