Tech on Toast, The Hospitality Tech Podcast artwork

Start up to Sum UP, supporting entrepreneurs and beyond in the hospitality industry with Luke Beavon

Tech on Toast, The Hospitality Tech Podcast

English - December 27, 2023 08:02 - 39 minutes - 36.1 MB
Entrepreneurship Business Marketing small business entrepreneur founder story leadership hospitality retail marketing inspiration mentor Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Freelancers to the front! The hospitality workforce that will keep the industry moving in 2024 with Brigad
Next Episode: How to not make a meal out of your IT system with Cliff Gurdin , Director at Eat IT Drink IT

🎙️ New Episode Alert! 🎧Merry Christmas, everyone! I hope you all had a lovely day with your families. As you continue to rest and relax, why don't you spend 30 minutes with Chris and Luke? We really enjoyed chatting with Luke, and we hope you do too.

This episode provided a deep dive into the world of hospitality technology with Luke Beavon, UK, CEO of SumUp. We explored the challenges and opportunities within the industry, the evolving landscape of payments, and the importance of data and service in driving business success.

SumUp's Evolution: Luke discusses SumUp's growth from a company serving nano and micro businesses to one that now caters to small and medium-sized businesses with a range of products, including point-of-sale systems, business accounts, and more.

Hospitality Tech Trends: We delve into the impact of COVID-19 on the hospitality industry, the adoption of new technologies, and the challenges faced by operators, such as staffing and cost management.

The Future of Payments: Luke shares insights on the future of payments, including the potential for digital wallets to reduce transaction fees and create a seamless ecosystem for consumers and businesses.

SumUp's Services: We learn about SumUp's focus on speed and reliability in payment processing, especially in high-pressure environments like stadiums.

Data and Reporting: The importance of data in understanding business performance is emphasised, with SumUp offering robust reporting tools for businesses of all sizes.

Personal Touch: Luke shares his personal life, including his plans for Halloween with his kids and his upcoming DJ gigs.

Join us next time on the Tech On Toast podcast for more insights into the tech world.

The ⁠Tech On Toast⁠ podcast is brought to you by ⁠Redcat⁠, Manage multiple sites across POS, Online Ordering, Loyalty Apps, Kitchen Management, and Virtual Brands with a single system.

Thank you for tuning in, and stay tuned for more exciting episodes coming your way soon! 🎙️✨

Thank you for your continued support, and I can't wait to hear your thoughts on this episode! Let's toast to technology and its impact on the hospitality industry! 🥂✨

#TechOnToastPodcast #HospitalityTech #Leadership #VisionAndCulture

[00:04:36] Shift in hospitality technology.

[00:06:44] Hospitality businesses adapting to change.

[00:10:18] Food markets and hospitality.

[00:14:19] Payments becoming a battlefield.

[00:16:40] Changing regulations in payment services.

[00:20:40] POS stands at trade show.

[00:21:19] Point of sale options.

[00:26:02] Modern hospitality and experiential activities.

[00:27:41] Food trucks at music festivals.

[00:30:47] Tipping culture and payment methods.

[00:33:29] The future of payments.