Hospitality Design: What I've Learned
257 episodes - English - Latest episode: 6 days ago - ★★★★★ - 47 ratingsIn this series, Hospitality Design magazine's editor in chief Stacy Shoemaker Rauen talks with influential hotel and design leaders on how they got to where they are today, what drives them, and their biggest lessons learned navigating an ever-changing industry.
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Episodes
Joyce Wang, Joyce Wang Studio
September 01, 2020 10:00 - 50 minutes - 34.9 MBHong Kong-based designer and architect Joyce Wang made a name for herself with the career-defining Ammo and Mott 32 restaurants in Hong Kong. She continues to impress with notable launches like the spa and wellness component of the inaugural Equinox Hotel in Hudson Yards New York. The space embodies her skills as a designer: She takes time to understand the context of the project and then, she says, she chips away at it until it reveals something beautiful. Thank you for listening! For more...
Episode 48: Joyce Wang, Joyce Wang Studio
September 01, 2020 10:00 - 50 minutes - 34.9 MBHong Kong-based designer and architect Joyce Wang made a name for herself with the career-defining Ammo and Mott 32 restaurants in Hong Kong. She continues to impress with notable launches like the spa and wellness component of the inaugural Equinox Hotel in Hudson Yards New York. The space embodies her skills as a designer: She takes time to understand the context of the project and then, she says, she chips away at it until it reveals something beautiful.
Fiona Thompson, Richmond International
August 18, 2020 19:00 - 47 minutes - 32.9 MBRichmond International's Fiona Thompson started her career at the London-based firm in the 1980s and returned once again in 1992 as Richmond was entering a new chapter. In the last 30 years, Thompson has been integral in helping the firm grow its hospitality practice, designing notable projects like the Langham Chicago and the Four Seasons Budapest. In her tenure, she has taken a design-first perspective in running the company, cultivating young talent and encouraging designers to be open to...
Episode 47: Fiona Thompson, Richmond International
August 18, 2020 19:00 - 47 minutes - 32.9 MBRichmond International's Fiona Thompson started her career at the London-based firm in the 1980s and returned once again in 1992 as Richmond was entering a new chapter. In the last 30 years, Thompson has been integral in helping the firm grow its hospitality practice, designing notable projects like the Langham Chicago and the Four Seasons Budapest. In her tenure, she has taken a design-first perspective in running the company, cultivating young talent and encouraging designers to be open to...
Episode 47: Fiona Thompson, Richmond International
August 18, 2020 10:00Richmond International's Fiona Thompson started her career at the London-based firm in the 1980s and returned once again in 1992 as Richmond was entering a new chapter. In the last 30 years, Thompson has been integral in helping the firm grow its hospitality practice, designing notable projects like the Langham Chicago and the Four Seasons Budapest. In her tenure, she has taken a design-first perspective in running the company, cultivating young talent and encouraging designers to be open to...
Chef Marcus Samuelsson
August 03, 2020 10:00 - 27 minutes - 19 MBNot only a prolific chef and restaurateur, Marcus Samuelsson is the author of a number of cookbooks, including The Rise, which celebrates contemporary Black cooking through the lens of the most influential Black chefs in the field. It embodies his mission to reclaim Black culinary traditions while energizing a new generation of chefs. Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.
Episode 46: Chef Marcus Samuelsson
August 03, 2020 10:00 - 27 minutes - 19 MBNot only a prolific chef and restaurateur, Marcus Samuelsson is the author of a number of cookbooks, including The Rise, which celebrates contemporary Black cooking through the lens of the most influential Black chefs in the field. It embodies his mission to reclaim Black culinary traditions while energizing a new generation of chefs.
Alon Baranowitz and Irene Kronenberg, Baranowitz + Kronenberg
July 21, 2020 10:00 - 45 minutes - 31.4 MBPartners in business and life, the Tel Aviv-based Alon Baranowitz and Irene Kronenberg's design philosophy is centered on a deep, contextual, and narrative-driven approach that has helped create lasting partnerships, including with W hotels and hotelier Liran Wizman’s Sircle brand. At the end of the day, they say, a successful project comes down to the people—watching them connect, exchange ideas, and celebrate life together. Thank you for listening! For more of our great interviews, find u...
Episode 45: Baranowitz + Kronenberg
July 21, 2020 10:00 - 45 minutes - 31.4 MBPartners in business and life, the Tel Aviv-based Alon Baranowitz and Irene Kronenberg's design philosophy is centered on a deep, contextual, and narrative-driven approach that has helped create lasting partnerships, including with W hotels and hotelier Liran Wizman’s Sircle brand. At the end of the day, they say, a successful project comes down to the people—watching them connect, exchange ideas, and celebrate life together.
Jim Looney, Looney & Associates
July 07, 2020 10:00 - 45 minutes - 31.5 MBJim Looney's journey to founding one of the most prolific hospitality design firms in the industry started with a chance meeting with Trisha Wilson. Six weeks later, he moved to Dallas to work with her. It was a formative time for Looney as he had a front-row seat to see the industry transform into what it is today. In 1995, he launched Looney & Associates, which has offices in Dallas, Chicago, and Hawaii. As the firm celebrates 25 years, Looney reflects on a career that brought him from Mem...
Episode 44: Jim Looney, Looney & Associates
July 07, 2020 10:00 - 45 minutes - 31.5 MBJim Looney's journey to founding one of the most prolific hospitality design firms in the industry started with a chance meeting with Trisha Wilson. Six weeks later, he moved to Dallas to work with her. It was a formative time for Looney as he had a front-row seat to see the industry transform into what it is today. In 1995, he launched Looney & Associates, which has offices in Dallas, Chicago, and Hawaii. As the firm celebrates 25 years, Looney reflects on a career that brought him from Mem...
Episode 43: Rachel Gutter, International Well Building Institute
June 23, 2020 10:30 - 1 hour - 47.4 MBRachel Gutter is a pioneer in the green-building movement. Now, as president of the IWBI, she is implementing standards that embody a holistic wellbeing approach. If we continue to find the intersection of purpose and profit in our own lives, she says, then we will not only be much happier as individuals but the planet and society as a whole will benefit as well. This episode is brought to you by Global Allies. For more information, visit globalallies.com.
Rachel Gutter, International Well Building Institute
June 23, 2020 10:30 - 1 hour - 47.4 MBRachel Gutter is a pioneer in the green-building movement. Now, as president of the IWBI, she is implementing standards that embody a holistic wellbeing approach. If we continue to find the intersection of purpose and profit in our own lives, she says, then we will not only be much happier as individuals but the planet and society as a whole will benefit as well. This episode is brought to you by Global Allies. For more information, visit globalallies.com. Thank you for listening! For mor...
Episode 42: Neil Jacobs, Six Senses Hotels Resorts Spas
June 09, 2020 18:00 - 1 hour - 44.4 MBJacobs is a pioneer in the wellness movement, making it a hallmark of the brand. He has hired the best and brightest minds—from sleep scientists to wellness experts—to deliver transformative experiences for guests. His story is equally compelling. He speaks six languages, went to college in Paris, studied art history in Florence, and has lived in nearly a dozen countries. It’s a storied career that led him to Four Seasons, Starwood Capital Group, and now Singapore with Six Senses. This epis...
Episode 42: Neil Jacobs, Six Senses Hotels Resorts Spas
June 09, 2020 18:00Jacobs is a pioneer in the wellness movement, making it a hallmark of the brand. He has hired the best and brightest minds—from sleep scientists to wellness experts—to deliver transformative experiences for guests. His story is equally compelling. He speaks six languages, went to college in Paris, studied art history in Florence, and has lived in nearly a dozen countries. It’s a storied career that led him to Four Seasons, Starwood Capital Group, and now Singapore with Six Senses. This epis...
Neil Jacobs, Six Senses Hotels Resorts Spas
June 09, 2020 18:00 - 1 hour - 44.4 MBJacobs is a pioneer in the wellness movement, making it a hallmark of the brand. He has hired the best and brightest minds—from sleep scientists to wellness experts—to deliver transformative experiences for guests. His story is equally compelling. He speaks six languages, went to college in Paris, studied art history in Florence, and has lived in nearly a dozen countries. It’s a storied career that led him to Four Seasons, Starwood Capital Group, and now Singapore with Six Senses. This epis...
Chip Conley, Modern Elder Academy
May 26, 2020 10:00 - 1 hour - 43.4 MBThe visionary hotelier founded Joie de Vivre hotels when he was only 26 years old, transforming an inner-city motel in San Francisco into the second largest boutique hotel brand in the world. After 24 years, he sold the company, but it didn’t take long for Airbnb to tap Conley to help turn the travel startup into a powerhouse global hospitality brand in the share economy. His most recent venture, the Modern Elder Academy, is the world’s first midlife wisdom school, complete with a beachfront...
Episode 41: Chip Conley, Modern Elder Academy
May 26, 2020 10:00 - 1 hour - 43.4 MBThe visionary hotelier founded Joie de Vivre hotels when he was only 26 years old, transforming an inner-city motel in San Francisco into the second largest boutique hotel brand in the world. After 24 years, he sold the company, but it didn’t take long for Airbnb to tap Conley to help turn the travel startup into a powerhouse global hospitality brand in the share economy. His most recent venture, the Modern Elder Academy, is the world’s first midlife wisdom school, complete with a beachfront...
Episode 40: Beth Campbell, Wilson Associates
May 12, 2020 10:00 - 53 minutes - 37 MBWhen Beth Campbell was 10, she began working at her parents’ restaurants in Pittsburgh and was managing them by the time she was a teenager. That experience solidified her passion for hospitality. As CEO of Wilson Associates, she has cultivated an office environment where learning, education, and emotional intelligence take precedence. Trust the people around you, she says, because you’re not alone. This episode is brought to you by Global Allies. For more information, go to globalallies.c...
Beth Campbell, Wilson Associates
May 12, 2020 10:00 - 53 minutes - 37 MBWhen Beth Campbell was 10, she began working at her parents’ restaurants in Pittsburgh and was managing them by the time she was a teenager. That experience solidified her passion for hospitality. As CEO of Wilson Associates, she has cultivated an office environment where learning, education, and emotional intelligence take precedence. Trust the people around you, she says, because you’re not alone. This episode is brought to you by Global Allies. For more information, go to globalallies.co...
Will Meyer and Gray Davis, Meyer Davis
April 28, 2020 10:00 - 51 minutes - 35.4 MBMeyer Davis' refined residential style has attracted many hospitality greats, including chef Andrew Carmellini for Locanda Verde, Barry Sternlicht for the 1 Hotel South Beach, and Dana Kalczak of Four Seasons. For the past two decades, the duo has continued to mark their territory with projects that embody their firm's ethos of creating inspirational environments that leave a lasting impression. This episode is brought to you by Global Allies. For more information, go to globalallies.com. ...
Episode 39: Will Meyer and Gray Davis, Meyer Davis
April 28, 2020 10:00 - 51 minutes - 35.4 MBMeyer Davis' refined residential style has attracted many hospitality greats, including chef Andrew Carmellini for Locanda Verde, Barry Sternlicht for the 1 Hotel South Beach, and Dana Kalczak of Four Seasons. For the past two decades, the duo has continued to mark their territory with projects that embody their firm's ethos of creating inspirational environments that leave a lasting impression. This episode is brought to you by Global Allies. For more information, go to globalallies.com.
Kemper Hyers, Auberge Resorts Collection
April 15, 2020 12:30 - 1 hour - 43.2 MBAfter cutting his teeth styling for retail catalogues and showrooms and working with Martha Stewart, Kemper Hyers' life changed forever when he joined Barry Sternlicht at Starwood, helping to launch such brands as Baccarat and 1 Hotels. Like the rest of the design community, Hyers continues to grapple with today's new normal, but he remains optimistic. The hotel industry will be back, he says, but the trick is to be thoughtful and mindful. This episode is brought to you by Global Allies. Fo...
Episode 38: Kemper Hyers, Auberge Resorts Collection
April 15, 2020 12:30 - 1 hour - 43.2 MBAfter cutting his teeth styling for retail catalogues and showrooms and working with Martha Stewart, Kemper Hyers' life changed forever when he joined Barry Sternlicht at Starwood, helping to launch such brands as Baccarat and 1 Hotels. Like the rest of the design community, Hyers continues to grapple with today's new normal, but he remains optimistic. The hotel industry will be back, he says, but the trick is to be thoughtful and mindful. This episode is brought to you by Global Allies. F...
Chip Rogers, AHLA
March 31, 2020 10:00 - 29 minutes - 20.6 MBWe spoke with Chip Rogers, president and CEO of the American Hotel & Lodging Association (AHLA), to understand the state of the hospitality industry amid the COVID-19 pandemic. According to Rogers, the $2 trillion stimulus package recently signed into law by President Trump, is less about stimulus and more about preservation. But he does see some light at the end of the tunnel, and even applauds hoteliers who are allowing their hotels to be used as medical facilities or for quarantine locati...
Episode 37: Chip Rogers, AHLA
March 31, 2020 10:00 - 29 minutes - 20.6 MBWe spoke with Chip Rogers, president and CEO of the American Hotel & Lodging Association (AHLA), to understand the state of the hospitality industry amid the COVID-19 pandemic. According to Rogers, the $2 trillion stimulus package recently signed into law by President Trump, is less about stimulus and more about preservation. But he does see some light at the end of the tunnel, and even applauds hoteliers who are allowing their hotels to be used as medical facilities or for quarantine locati...
Episode 36: David Rockwell, Rockwell Group
March 17, 2020 10:00 - 46 minutes - 32.1 MBWhen you think of the names that have defined the industry, David Rockwell is on the top of that list. Likely, many of your favorite spaces have that signature Rockwell touch. Whether that’s Nobu restaurants in New York, his stage sets for Broadway, or the recently opened Equinox Hotel in Hudson Yards, Rockwell's hallmark—an intersection of theater and hospitality—creates a thrilling choreography that starts at the entrance. “You don't want the set doing the same thing the actors are doing,”...
David Rockwell, Rockwell Group
March 17, 2020 10:00 - 46 minutes - 32.1 MBWhen you think of the names that have defined the industry, David Rockwell is on the top of that list. Likely, many of your favorite spaces have that signature Rockwell touch. Whether that’s Nobu restaurants in New York, his stage sets for Broadway, or the recently opened Equinox Hotel in Hudson Yards, Rockwell's hallmark—an intersection of theater and hospitality—creates a thrilling choreography that starts at the entrance. “You don't want the set doing the same thing the actors are doing,”...
Episode 35: Gary Dollens, Hyatt Hotels
March 03, 2020 11:00Gary Dollens has been with Hyatt Hotels since 1977, when he took an entry level position with a Hyatt in Oak Brook, Illinois. It sparked his love affair with hotels and Hyatt, specifically, which has lasted to this day. In 2004, he switched from operations to overseeing architecture and design for the brand, while also helping guide Hyatt into an exciting new decade with acquisitions like Two Roads Hospitality. In fact, he shares how saying yes more often than no has been his greatest lesson...
Episode 35: Gary Dollens, Hyatt Hotels
March 03, 2020 11:00 - 1 hour - 44.9 MBGary Dollens has been with Hyatt Hotels since 1977, when he took an entry level position with a Hyatt in Oak Brook, Illinois. It sparked his love affair with hotels and Hyatt, specifically, which has lasted to this day. In 2004, he switched from operations to overseeing architecture and design for the brand, while also helping guide Hyatt into an exciting new decade with acquisitions like Two Roads Hospitality. In fact, he shares how saying yes more often than no has been his greatest lesson...
Gary Dollens, Hyatt Hotels
March 03, 2020 11:00 - 1 hour - 44.9 MBGary Dollens has been with Hyatt Hotels since 1977, when he took an entry level position with a Hyatt in Oak Brook, Illinois. It sparked his love affair with hotels and Hyatt, specifically, which has lasted to this day. In 2004, he switched from operations to overseeing architecture and design for the brand, while also helping guide Hyatt into an exciting new decade with acquisitions like Two Roads Hospitality. In fact, he shares how saying yes more often than no has been his greatest lesson...
Blake Danner, Proper Hospitality
February 18, 2020 11:00 - 48 minutes - 33.6 MBBlake Danner's gregarious personality served him well, leading to jobs with Ian Schrager, Andrew Zobler, and for the past few months, at Proper Hospitality as chief operating officer. The lifestyle-meets-luxury brand is rapidly expanding with properties in San Francisco, Santa Monica, and Austin, all featuring an eclectic design by Kelly Wearstler. Behind it all is Danner, who says he loves being the producer, orchestrating unforgettable moments leading to his ultimate sign of success: happy...
Episode 34: Blake Danner, Proper Hospitality
February 18, 2020 11:00 - 48 minutes - 33.6 MBBlake Danner's gregarious personality served him well, leading to jobs with Ian Schrager, Andrew Zobler, and for the past few months, at Proper Hospitality as chief operating officer. The lifestyle-meets-luxury brand is rapidly expanding with properties in San Francisco, Santa Monica, and Austin, all featuring an eclectic design by Kelly Wearstler. Behind it all is Danner, who says he loves being the producer, orchestrating unforgettable moments leading to his ultimate sign of success: happy...
Episode 33: Aaron Richter, Equinox Brands
February 04, 2020 11:00Having worked for the likes of Nike, W Hotels, and Ian Schrager, Aaron Richter took a risk when he joined Equinox during a time when the fitness industry lacked design direction. Now, as senior vice president of design, Richter is rewriting the rules of what a guest experience should be. For its brand evolution from fitness clubs to hotels, Equinox calls itself a new kind of luxury, powered by possibilities. When many are trying to figure out the $4.2 trillion wellness industry, Equinox is l...
Aaron Richter, Equinox Brands
February 04, 2020 11:00 - 39 minutes - 27.3 MBHaving worked for the likes of Nike, W Hotels, and Ian Schrager, Aaron Richter took a risk when he joined Equinox during a time when the fitness industry lacked design direction. Now, as senior vice president of design, Richter is rewriting the rules of what a guest experience should be. For its brand evolution from fitness clubs to hotels, Equinox calls itself a new kind of luxury, powered by possibilities. When many are trying to figure out the $4.2 trillion wellness industry, Equinox is l...
Episode 33: Aaron Richter, Equinox Brands
February 04, 2020 11:00 - 39 minutes - 27.3 MBHaving worked for the likes of Nike, W Hotels, and Ian Schrager, Aaron Richter took a risk when he joined Equinox during a time when the fitness industry lacked design direction. Now, as senior vice president of design, Richter is rewriting the rules of what a guest experience should be. For its brand evolution from fitness clubs to hotels, Equinox calls itself a new kind of luxury, powered by possibilities. When many are trying to figure out the $4.2 trillion wellness industry, Equinox is l...
Episode 32: André Fu, AFSO
January 21, 2020 11:00 - 32 minutes - 22.2 MBDesigner and architect André Fu made a name for himself a decade ago with the career-making Upper House in his native Hong Kong. It was his first hotel and his big break only a few years after launching his firm AFSO. It embodies the full cinematic experience, which is at the core of all his projects. whether that’s designing pop-ups for brands like Louis Vuitton or crafting sumptuous getaways like the still-to-come Capella Maldives. This episode is brought to you by Global Allies. For mor...
André Fu, AFSO
January 21, 2020 11:00 - 32 minutes - 22.2 MBDesigner and architect André Fu made a name for himself a decade ago with the career-making Upper House in his native Hong Kong. It was his first hotel and his big break only a few years after launching his firm AFSO. It embodies the full cinematic experience, which is at the core of all his projects. whether that’s designing pop-ups for brands like Louis Vuitton or crafting sumptuous getaways like the still-to-come Capella Maldives. This episode is brought to you by Global Allies. For more...
Clodagh, Clodagh Design
January 07, 2020 11:00 - 43 minutes - 30.1 MBAs a trailblazer in the wellness space, the Irish-born designer first got her start in fashion, but is now known for her zen-like designs for the likes of Six Senses and Miraval that immerse guests in all five senses. This episode is brought to you by Global Allies. For more information, go to globalallies.com. Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.
Bonus Episode: Stacy Shoemaker Rauen, Hospitality Design
December 24, 2019 11:00 - 24 minutes - 16.9 MBThe tables are turned on this very special episode of HD's "What I've Learned" podcast. Interviewed by Adam Kubryk of Global Allies, editor in chief and senior vice president of the design group Stacy Shoemaker Rauen talks all things hospitality, from how the industry has evolved in the past two decades to building a community centered on a people-first approach. "It's been a real privilege," she says, "and I can't wait to continue to elevate this industry that is like home [to me]." This ...
Kane Sarhan, the Well
December 10, 2019 11:00 - 1 hour - 41.6 MBAlways a person who wanted to build things, born entrepreneur Kane Sarhan had many early careers. He started a college gossip magazine, was an assistant to a venture capitalist, and founded the Enstitute, a mentorship program for college-aged students. One of his funders was Barry Sternlicht of Starwood Capital Group. He then joined the iconic hotelier as brand director for the launch of 1 Hotels and Baccarat Hotel. Now, Sarhan is entering the wellness game with membership club the Well in N...
Episode 31: Kane Sarhan, the Well
December 10, 2019 11:00 - 1 hour - 41.6 MBAlways a person who wanted to build things, born entrepreneur Kane Sarhan had many early careers. He started a college gossip magazine, was an assistant to a venture capitalist, and founded the Enstitute, a mentorship program for college-aged students. One of his funders was Barry Sternlicht of Starwood Capital Group. He then joined the iconic hotelier as brand director for the launch of 1 Hotels and Baccarat Hotel. Now, Sarhan is entering the wellness game with membership club the Well in N...
Michael and Alan Fuerstman, Montage and Pendry Hotels
November 26, 2019 11:53 - 1 hour - 41.7 MBFather-son duo Alan and Michael Fuerstman of Montage and Pendry Hotels, respectively, both caught the hospitality bug early. Alan cut his teeth at the Phoenician Resort in Scottsdale, Arizona and the Bellagio in Las Vegas before founding Montage Hotels & Resorts in 2002. Michael, for his part, inherited his dad’s love of hospitality. Beginning his career as the coveted pool boy at the Bellagio, he eventually joined the family business in 2009, where he helped create lifestyle brand Pendry—a ...
Episode 30: Michael and Alan Fuerstman
November 26, 2019 11:53 - 1 hour - 41.7 MBFather-son duo Alan and Michael Fuerstman of Montage and Pendry Hotels, respectively, both caught the hospitality bug early. Alan cut his teeth at the Phoenician Resort in Scottsdale, Arizona and the Bellagio in Las Vegas before founding Montage Hotels & Resorts in 2002. Michael, for his part, inherited his dad’s love of hospitality. Beginning his career as the coveted pool boy at the Bellagio, he eventually joined the family business in 2009, where he helped create lifestyle brand Pendry—a ...
Episode 29: Ian Schrager
November 12, 2019 11:00 - 59 minutes - 40.6 MBThe iconic Ian Schrager joined editor in chief Stacy Shoemaker Rauen for a fireside chat during HD's annual Elevate conference held in October in New York. During the hourlong discussion, Schrager was candid about his Studio 54 days and his friendship with longtime business partner Steve Rubell. Always humble, Schrager said he's not afraid to make mistakes and try something else. Whether he's cultivating gamechanging hotels like Morgans or expanding his EDITION and PUBLIC brands, he says it'...
Ian Schrager
November 12, 2019 11:00 - 59 minutes - 40.6 MBThe iconic Ian Schrager joined editor in chief Stacy Shoemaker Rauen for a fireside chat during HD's annual Elevate conference held in October in New York. During the hourlong discussion, Schrager was candid about his Studio 54 days and his friendship with longtime business partner Steve Rubell. Always humble, Schrager said he's not afraid to make mistakes and try something else. Whether he's cultivating gamechanging hotels like Morgans or expanding his EDITION and PUBLIC brands, he says it'...
Episode 28: Kit Kemp, Firmdale Hotels
October 29, 2019 10:00 - 42 minutes - 29.5 MBKit Kemp of Firmdale Hotels has been lauded for her eclectic design style that doesn't shy away from color and pattern. But it's her meticulous attention to detail that has elevated her to icon status. She carefully curates and champions work from venerated and emerging artists and craftspeople alike. No matter how perfect the design, she says, it always comes down to the people who make each hotel come alive. This episode is brought to you by Global Allies. For more information, go to glo...
Kit Kemp, Firmdale Hotels
October 29, 2019 10:00 - 42 minutes - 29.5 MBKit Kemp of Firmdale Hotels has been lauded for her eclectic design style that doesn't shy away from color and pattern. But it's her meticulous attention to detail that has elevated her to icon status. She carefully curates and champions work from venerated and emerging artists and craftspeople alike. No matter how perfect the design, she says, it always comes down to the people who make each hotel come alive. This episode is brought to you by Global Allies. For more information, go to glob...
Episode 27: Dana Kalczak, Four Seasons Hotels and Resorts
October 15, 2019 10:00 - 41 minutes - 28.5 MBBorn and bred in Toronto, Dana Kalczak has spent the last couple of decades at Four Seasons Hotels and Resorts where she's played an integral part in creating a company that doesn't chase trends but deliberately takes the time to research and understand its guest. New hotels in Philadelphia and Montreal showcase the brand's ability to adapt while still being able to create magical, unforgettable moments. This episode is brought to you by Global Allies. For more information, go to globalall...
Dana Kalczak, Four Seasons Hotels and Resorts
October 15, 2019 10:00 - 41 minutes - 28.5 MBBorn and bred in Toronto, Dana Kalczak has spent the last couple of decades at Four Seasons Hotels and Resorts where she's played an integral part in creating a company that doesn't chase trends but deliberately takes the time to research and understand its guest. New hotels in Philadelphia and Montreal showcase the brand's ability to adapt while still being able to create magical, unforgettable moments. This episode is brought to you by Global Allies. For more information, go to globalalli...