Home Health 360: Presented By AlayaCare artwork

Home Health 360: Presented By AlayaCare

73 episodes - English - Latest episode: 11 days ago - ★★★★★ - 3 ratings

Gain a fresh perspective and new ideas for running your home health care organization by listening and learning from industry professionals around the globe.Hosted by home health tech expert Erin Vallier and Jeff Howell, you’ll hear from home health care leaders on trending industry news, challenges, and best practices to help prepare you for the future of care.Tune in every month to stay in the know and bring your team actionable insights from the best in the business.

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Episodes

How hospital-at-home programs boost patient satisfaction and reduce hospital overcrowding

April 15, 2024 16:00 - 36 minutes - 24.9 MB

Home Health Consultant and CEO of Corcoran Consulting Group, Guy Tommasi, joins this episode with our host, Jeff Howell, to discuss hospital-at-home care models' growing potential. They explore sustainable, patient-centered approaches to transforming recovery, demonstrating that innovative care models surpass conventional hospital treatment by enhancing patient satisfaction and lowering expenses. Tommasi foresees a smoother fusion of traditional health care, opening new avenues for payers, p...

How good leadership improves employee retention and client outcomes with Peter Svenneby

April 12, 2024 15:00 - 27 minutes - 18.8 MB

Join Executive Health Care Coach Peter Svenneby and host Erin Vallier as they explore the complex balance between managing and leading in health care. This episode offers valuable insights on creating a culture of well-being for employees and patients. They discuss the traits that make up exceptional leaders in the health care industry and provide strategies for cultivating empathy, improving communication, and maintaining work-life balance. Leaders in health care, and by extension, home-bas...

Decoding Medicaid's fixed-cost system challenges with Jeff Humber

March 18, 2024 19:00 - 25 minutes - 17.3 MB

Drawing from the tapestry of Medicaid policies across the states, this episode explores effective advocacy and the significance of understanding the intricacies that shape care services. Jeff Humber, VP of Payor Relations at Accent Care, shares his experience providing quality care under Medicaid's fixed-cost system. With host Erin Vallier, they discuss strategies for maintaining exceptional care, building relationships with managed care payers, and additional insights on everything from adv...

How to maximize ROI and foster growth during technological changes in your organization

March 13, 2024 19:00 - 28 minutes - 19.4 MB

Envision a world where technology solutions address current pain points and preempt future challenges, empowering home care agencies to navigate the digital landscape confidently. In this episode, Ryan Crawford and Alex Skinner, the Value Creation consulting team from AlayaCare, illuminate the path for home care agencies to survive and thrive in this digital revolution. Tune in as they unveil the future of data utilization and proactive management of technology change, weighing the actual 'c...

Disrupting healthcare systems for better outcomes with Aman Shah of VNS Health

February 15, 2024 13:00 - 26 minutes - 17.9 MB

Imagine a home health care system that is not only accessible to more individuals but also delivers tangible outcomes - That's Aman Shah's (VP of New Ventures & Strategic Partnerships at VNS Health) vision. Through compelling frontline narratives and strategic partnerships, Aman emphasizes the significance of hands-on experience and direct communication in shaping a responsive healthcare landscape. Join Aman and co-host Jeff Howell as they delve into the current state of home health care, di...

Predictions for home-based care in 2024 in North America with Adrian Schauer

January 11, 2024 21:00 - 21 minutes - 14.8 MB

Embark on a visionary journey with us as Adrian Schauer, the CEO of AlayaCare, introduces his 2024 top predictions for the future of home-based care in North America, focusing on specific trends emerging in home health, home care, and home infusion in the US and Canada.  Listen as we unpack the promise of AI and machine learning,  the 'uberization' effect that has paved the path for integrated care models, the revolutionary impact of open APIs and standardized data, and how the North America...

Successful software implementation for organizational transformation in home-based care

December 21, 2023 14:00 - 26 minutes - 18.1 MB

Embarking on a major software implementation for your home-based care organization can feel like a daunting, harrowing journey destined to be painful. In this episode, Chase Potter, VP of professional services at AlayaCare, debunks these myths and shares how integrating new technologies into your business can be done successfully with a high degree of precision and a focus on holistic transformation. Chase shares invaluable insights on the importance of a strategic approach, executive suppor...

The anatomy of care management: Angela Daniel's guide to personalized care

December 15, 2023 14:00 - 31 minutes - 22 MB

Join seasoned nurse and care management expert Angela Daniel as she navigates the complex world of home health care. This insightful conversation explores the profound impact of care management on home health, the various types of care managers, and their unique roles in delivering personalized care. Angela discusses the benefits and challenges of incorporating a nurse care manager role, highlighting improved patient satisfaction and outcomes. She also guides listeners through the process of...

Using video to create personalized experiences for clients and caregivers with Nick Bonitatibus

December 01, 2023 14:00 - 39 minutes - 26.8 MB

Discover the transformative potential of video content for your home-based care agencies with Nick Bonitatibus, founder of Digital Champions. This episode dives into his innovative approach to creating an impactful video series for agencies, explores recruitment and retention tactics using video technology, and highlights the power of repurposing content with AI tools. Packed with actionable insights and strategies, it's a must-listen for those ready to elevate their home-based care sales an...

Exploring Canada's home health care system (Manitoba and Saskatchewan)

November 15, 2023 12:00 - 12 minutes - 8.53 MB

How does Canada's home-based care stack up against the rest of the world? Join us as we put this under the microscope with Aleem Bhanji, AlayaCare’s market leader for Canada, and Adrian Schauer, AlayaCare’s CEO. We sketch out a comprehensive picture of Canada's home health care system, highlighting the unique issues faced in provinces like Manitoba and Saskatchewan. Our guests share their insights on the potential impact of new governmental mandates and health care models while asking a crit...

At the heart of home healthcare: Personalization, holistic care, and technology

November 01, 2023 10:00 - 24 minutes - 16.8 MB

Join us for a captivating discussion with Dr. Andrew (Andy) Agwunobi, President of Humana's Home Solutions division, as we explore Humana’s holistic approach to care and addressing social determinants of health (SDOH), proactive care benefits, and the need for unified healthcare providers. Dr. Agwunobi also discuss tackling the fragmentation of providers, enhancing delivery systems, technology platforms, and the future of home healthcare. If you liked this episode and want to learn more abo...

A guide to back-office operations in home-based care with Amy Knight

October 16, 2023 15:00 - 39 minutes - 27.4 MB

Are you ready to cut through the complexities of back-office management? Join us for an insightful journey with Amy Knight, president of Knight Home Care Financial, as she demystifies back-office management in home health, hospice, and nursing facilities. With over 20 years of experience, Amy emphasizes the importance of understanding agency costs, metrics, and Medicare and Medicaid cost reporting for informed decision-making, limiting loss-leading payers, and using technology for efficient ...

Mastering the art of home-based care mergers, acquisitions, and integration with Jen Lentz

October 10, 2023 15:00 - 37 minutes - 25.6 MB

Dive into the dynamic world of home-based care mergers and acquisitions with industry expert, Jen Lentz. In this episode, she shares her journey from COO to operating partner at Havencrest Capital Management, offering a fresh perspective on unifying the US home-based care industry. Discover invaluable insights on selling your business - from understanding your value to navigating financial, tax, and legal implications. Lentz explores the intricacies of buying a business, highlighting factors...

Innovations and progress: the evolution of home-based care [Live at Better Outcomes]

September 15, 2023 10:00 - 37 minutes - 25.5 MB

On this episode, we venture down memory lane to understand the humble beginnings and monumental victories of our guests -- Alison Green, CEO of Bien Chez Soi, Conner Nelson, Director of Operations for CSI Pharmacy, and Joey Hsu, VP of Operations and Strategy with MedTech Healthcare – recorded live at the Better Outcomes User Conference. This trio from the home-based care industry will inspire you with their stories of growth and perseverance.  Our accomplished guests delve into how simple m...

Unraveling the complexities of self-directed care with Accra founders

August 16, 2023 18:00 - 27 minutes - 18.7 MB

Be prepared for a closer look at the myriad of self-directed care options available for families in Minnesota. Val Patino and Susan Morgan, the brains behind Accra, Minnesota's largest home care agency, lead an engaging discussion about the state's waiver program and the potential to carve out a full-time living as a personal care assistant (PCA). Set yourself on a learning journey as our esteemed guests throw light on the creation of self-directed programs and the strategies they deploy to ...

Unraveling the complexities of self-directed care with Accra execs

August 16, 2023 18:00 - 27 minutes - 18.7 MB

Be prepared for a closer look at the myriad of self-directed care options available for families in Minnesota. Val Patino and Susan Morgan, the brains behind Accra, Minnesota's largest home care agency, lead an engaging discussion about the state's waiver program and the potential to carve out a full-time living as a personal care assistant (PCA). Set yourself on a learning journey as our esteemed guests throw light on the creation of self-directed programs and the strategies they deploy to ...

Understanding caregiver personas: A look at the top 7

August 15, 2023 09:00 - 39 minutes - 27.2 MB

Discover the key to attracting and keeping caregivers! Join us for an enlightening conversation with Brandi Kurtyka, CEO of Mission Care Collective, and Kristen Wheeler, Executive Director of the NAHC, as they unravel the intricate world of the caregiving. Together, they will delve into the 7 unique caregiver personas identified in their groundbreaking study, and share valuable insights on how to effectively recruit and retain each persona. Don't miss out on Brandi and Kristen's expert polic...

The future of home health: Monika Virk's strategy for nurse empowerment

August 01, 2023 09:00 - 40 minutes - 27.5 MB

What if we could transform the complex landscape of home health care to better support frontline nurses? Dr. Monika Virk, a dedicated physician and an innovator in home health care, helps us explore this possibility. With guest host Erin Vallier, Dr. Virk discusses her approach to structuring the onboarding process and the crucial role of technology in enhancing it. She further explains how home health agencies can create a nurturing environment that fosters learning and growth. Tune in as w...

Unpacking the impact of positive work culture in healthcare

July 07, 2023 16:00 - 30 minutes - 20.9 MB

Have you ever wondered how company culture in health care can impact patient care? Join us for an insightful chat with Lori Cabbage of Brightstar and Dr. Louise Short, physician and expert on population health, on the role of company culture in health care. They delve into leadership's influence, employee engagement strategies, and the link between health care workers' satisfaction and patient care quality. Tune in as we discuss the future of care and the transformative impact of a positive ...

How AI is changing how we deliver hospice care: a conversation with Dr. Katy Lanz

July 03, 2023 17:00 - 26 minutes - 18.4 MB

Artificial intelligence (AI) and algorithms are revolutionizing healthcare everywhere, including hospice and palliative care. Join our host, Jeff Howell, with healthcare executive and National Hospice and Palliative Care Organization board member, Dr. Katy Lanz, to discuss how hospice models need to adapt to the changing needs of patients and caregivers. Dr. Lanz chats about how data and AI can change how clinicians identify those at risk for mortality and create more predictive plans for cr...

Essential Resources for New Home Care Agencies

June 15, 2023 12:00 - 27 minutes - 18.6 MB

Join us on our podcast as Kristin Wheeler, Executive Director of private duty for the National Association for Home Care and Hospice, shares valuable insights for new agencies navigating the daunting world of homecare. Discover the essential resources and support available through NAHC (National Association for Home Care & Hospice) to ensure compliance, best practices, and networking opportunities in this highly regulated industry. If you liked this episode and want to learn more about all ...

From Zero to 42 Franchises: Bien Chez Soi's Blueprint for Rapid Homecare Growth

May 31, 2023 16:00 - 24 minutes - 16.6 MB

Prepare for an electrifying episode as host Jeff Howell dives into an inspiring conversation with Alison Green, CEO of Bien Chez Soi, Quebec's largest homecare franchise. Discover Alison's inspiring journey as she grew from 50 to 850 caregivers while achieving an incredible 42 franchise locations in just five years.  Listen to gain valuable insights and practical advice on rapid growth and how to become a franchisee, her secrets on how to recruit and retain caregivers. and how she presented ...

Innovative Approaches to Caregiving - with Dr. Merle Griff from SarahCare

May 15, 2023 15:00 - 27 minutes - 18.8 MB

This episode features Dr. Merle Griff, CEO of SarahCare and author of the upcoming book, “Solace in the Storm: Caring for Loved Ones of Every Generation”. She discusses with Jeff Howell and co-host Kelly Bishop, how folks are becoming more aware of the importance of caregiving, how states are looking into different ways to spend Medicaid dollars that could provide better care at a higher standard, and how technology and other services can help support families in their challenging roles as c...

Make Jobs Harder to Increase Job Satisfaction with Ian Gordon

April 28, 2023 15:00 - 26 minutes - 18.4 MB

Join us for an enlightening conversation on how frontline employees can enhance their job satisfaction and engagement by eliminating repetitive and mundane tasks and instead focusing on value-adding activities. Our special guest, Ian Gordon, brings a wealth of experience as an advisor for driving consumer, provider, and employee experience improvements and administrative efficiency. Tune in to learn effective tips and tricks for becoming a collaborative and creative problem solver. If you l...

CDPAP: Empowering Clients in Long-Term Care - with Megan Shergill

April 14, 2023 16:00 - 38 minutes - 26.7 MB

Join our host Jeff Howell and special guest Megan Shergill, VP at Community Care Home Health in New York. In this informative podcast episode, they explore the benefits of Consumer Directed Personal Assistance Program (CDPAP) services, how to reduce labor costs through automation, the importance of companionship for the aging population, and best practices for informed decision-making. If you liked this episode and want to learn more about all things home-based care, you can explore all our...

Unlock the Benefits of CRM for Home Healthcare with Erik Wetzel

April 03, 2023 16:00 - 37 minutes - 25.6 MB

Many healthcare organizations are turning to Hospital at Home programs to provide more efficient care. A Customer Relationship Management (CRM)  system can help make this transition smoother by providing near real-time referrals and data that enable better clinical decisions. Learn how a CRM system can improve home healthcare efficiency and ensure business success with host Erin Vallier and special guest Erik Wetzel, VP of Sales at Enquire Solutions. If you liked this episode and want to le...

Maximizing efficiency and quality care through training programs with Home Care Pulse

March 15, 2023 18:00 - 27 minutes - 18.8 MB

Without any proper training, we're setting a lot of employees up for frustration when they don't have the resources they need to perform their jobs. In home care there's about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten caregivers. President and COO of Home Care Pulse, Todd Austin, dives deep into the conversation about attracting and retaining employees with his top tips he’d give...

How IDEAL 4 Healthcare is pioneering change in the healthcare industry

March 01, 2023 18:00 - 26 minutes - 18.2 MB

Michelle Pickering, Executive Director of IDEAL, shares how IDEAL is striving to eliminate obstacles organizations and women face in the healthcare industry and solutions for how agencies and providers can create opportunities for women to stay in the healthcare industry and promote upward mobility and visibility. If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

How to get out of a decision-making funk and executing decisions efficiently - Tips from hyper growth expert April Hansen

February 15, 2023 21:00 - 44 minutes - 31 MB

A lot of home care leaders are suffering from what April Hansen calls “decision drowning syndrome,” which is when the volume of decisions to be made is so huge, people's capacity to make decisions dwindles.  How can home care businesses prevent decision drowning and move forward on executing decisions efficiently to achieve hyper-growth? April Hansen, a nurse, a tech entrepreneur, and a hyper growth business executive, successfully achieved hyper-growth by 900% in two years and increased e...

Unpacking QAPI and building a culture of self agency in home care with Candyce Slusher

January 31, 2023 15:00 - 32 minutes - 22.7 MB

Discover tips on how to ensure regulatory compliance, maximize success for home care owners, and achieve optimal quality of life for all. Podcast guest Candyce Slusher is an experienced Nurse and Home Care Consultant who has helped many home care owners grow their business, create a work-life balance and develop sustainable growth in homecare. Tune in to this episode to learn how to establish a culture of self-agency, accountability, and simplify workflow systems for maximum efficiency. If ...

Top 5 predictions for home-based care in 2023

January 17, 2023 16:00 - 18 minutes - 12.9 MB

In 2023, opportunities will emerge in home-base care that could mark success for years to come. How can care providers take advantage of these opportunities?  In this episode, AlayaCare’s CEO and Founder, Adrian Schauer takes a deep dive into 5 predictions for home-based care in 2023. Adrian will explain how organizations can apply these predictions and observations to realize new opportunities for growth in a rapidly evolving industry.  If you liked this episode and want to learn more abo...

Burnout and compassion fatigue: a new perspectives on resilience for care providers

January 06, 2023 17:00 - 36 minutes - 25.2 MB

As we enter 2023, it is an opportunity to consider a different approach to prevent caregiver burnout.  The “solution” has historically been vaguely addressed as an individual responsibility rather than an organizational or systemic problem. In this episode we welcomed RN Clinical Educator and Nurse Consultant, Lourdes Wiley, from Amity Healthcare Group LLC, who discussed ways home care agencies could shift the focus to healing the healers so that they, as well as the organizations and pati...

E-Learning for Caregiver Retention and Better Care

December 19, 2022 16:00 - 30 minutes - 21 MB

Training home care agency care workers fast and well is the key to delivering the care we would want our loved ones to receive. We sat down with caregiver education and training experts from one of our partners, Nevvon, Allan Levine (SVP of Growth and Revenue) and James Cohen (CEO), to talk about how agencies can enhance their business through efficient caregiver training. Listen to learn about the tips and tricks on how to get the most out of your caregiver training program. If you liked t...

Closing the Gap in Senior Care with a bike ride

December 02, 2022 16:00 - 48 minutes - 33.6 MB

With a healthy dose of inspiration, as we approach the end of 2022, we welcomed who we’d put in the running for “most interesting man in home care”, Jeff Salter founder and CEO of Caring Senior Service. Last year, Jeff launched a nonprofit foundation called “Close the Gap in Senior Care” to bring awareness to overlooked aspects of senior care. To kick-start fundraising Jeff rode his electric bicycle over 9,400 miles and raised over $100,000. Listen to learn more about Jeff’s inspiring story...

Growth and financial health strategies for home care agencies according to industry experts

November 15, 2022 20:00 - 58 minutes - 40 MB

Growth is a top priority among home care providers, even during difficult economic times. Providers are making significant strides in positioning home-based care as an essential component of the broader health care continuum, but there still is a way to go.  On Oct 4th, 2022, Home Health Care News, in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Agencies”. Moderated by Andrew Donlin, editor at HHCN, this webinar featured AlayaCare experts. Listen to hear mo...

How an incentive program can be the key to increase caregiver retention and recruitment for your agency

November 01, 2022 16:00 - 28 minutes - 19.8 MB

Kevin Mistry, VP of Sales at Caribou, shares how incentive programs can be the key to help caregivers shape their behaviour and help curb the challenge of caregiver recruitment and retention. He discusses how rewarding behaviours with performance-based rewards can lead to bigger outcomes down the line for agencies. “For every dollar you put into a rewards program, you get more productivity than every dollar you put into payroll.” Listen to learn more about how Caribou has changed the home c...

How to recruit and retain the best caregivers - a conversation with Hireology

October 14, 2022 19:00 - 44 minutes - 30.7 MB

Recruiting the best caregivers can be a challenge when the demand for care workers is so high in the home care industry. According to our 2022 report with HHCN on recruitment and retention, 61% of participants reported that their agency increased recruiting efforts. In this episode, we sit down with Mike McSherry, Director of Strategic Partnerships at Hierology to chat about how home care agencies can improve their hiring and retaining processes to alleviate or better prepare caregiver churn...

Helping families figure out if home care is for them - a conversation with OPAN Australia

September 30, 2022 12:00 - 31 minutes - 21.5 MB

Home Care is on the rise across the globe but how much do families actually know about what home care can offer? We sat down with Craig Gear, CEO of Older Persons Advocacy Network (OPAN), which delivers information, education and individual advocacy services to older folks throughout Australia.  From education services to webinars, OPAN helps those interested in home care and/or residential care to understand how to navigate the aged care system, what services are available to them, and what...

The Top 3 Causes of 90 day Caregiver Turnover

September 16, 2022 15:00 - 43 minutes - 29.7 MB

Through a survey on linkedin, we found that 57% of caregiver turnover comes in the first 90 days on the job. Home health and executive leadership consulting expert Stephen Tweed, founder of Home Care CEO Forum, shares his insights and expertise on home health strategies for growth and caregiver recruitment/retention.  Stephen, dives into the causes of the 90 day turnover and strategies to overcome this. Listen now to learn more about how owners, administrators and C-Suite executives from le...

Is home care franchising right for your organization? A conversation with Radfield Home Care UK

September 01, 2022 12:00 - 36 minutes - 25.2 MB

In this episode we welcome Alex Green, founder of Radfield Home Care UK one of the fastest growing home care franchises in the UK. Alex describes how Radfield developed their very own home care franchise aptitude test to assess whether home care franchising is right for your organization, and how home care organizations can build their business. Listen to learn more. If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayac...

How to be successful in the growing Home Care Franchise industry with Firstlight Home Care.

August 15, 2022 11:00 - 36 minutes - 25.5 MB

Home Care franchises are a growing industry and experts don’t see the expansion slowing down anytime soon! So, what makes the home care franchise industry so successful? This week, we have two of the top executives from one of the largest and most successful home care franchises in the U.S., Firstlight Home Care. Hear from VP of Strategy, Kerri Pendley, and the Firstlight’s new President Glee McAnanly. Both of our guests highlight the challenges they’ve faced amid the caregiver recruitment ...

Tackling home care staffing challenges with AI technology

July 29, 2022 19:00 - 35 minutes - 24.5 MB

A.I. technology in home care back-office software is increasingly guiding organizations to better outcomes by helping find solutions to challenges such as caregiver recruitment and retention, optimal scheduling, and more. AlayaCare’s VP of AlayaLabs, Noami Goldapple is our guest in this week’s podcast to talk about solving the current caregiver staffing crisis with artificial intelligence technology. In this episode, she will dive into the future of home health scheduling, how to make pred...

Tackling home care staffing challenges with AI technology

July 29, 2022 19:00 - 35 minutes - 24.5 MB

A.I. technology in home care back-office software is increasingly guiding organizations to better outcomes by helping find solutions to challenges such as caregiver recruitment and retention, optimal scheduling, and more. AlayaCare’s VP of AlayaLabs, Noami Goldapple is our guest in this week’s podcast to talk about solving the current caregiver staffing crisis with artificial intelligence technology. In this episode, she will dive into the future of home health scheduling, how to make pred...

The financial outlook of Home Care in New York State with Personal Touch Home Care

July 18, 2022 10:00 - 28 minutes - 20 MB

Some states have an advanced self directed attendant care program where neighbours for relatives who are already acting as caregivers can be an extended workforce for home care agencies. New York State’s program is called CDPAP (Consumer Directed Personal Attendant Care Program). On this episode, we welcome Denise Tripodi, Vice President of the NY LHCSA Shared Services at Personal Touch Home Care, who sheds some light onto NY’s CDPAP program and how it works within her organization. We also ...

The Business of Mergers and Acquisitions in Home Care with Robinson + Cole

June 30, 2022 12:00 - 35 minutes - 24.5 MB

2021 has seen an explosion of transactions for home health mergers and acquisitions (M&A). Healthcare mergers and acquisitions are in no short supply as providers, health tech companies, payers and other industry players look to expand their businesses and gain a competitive edge. On this episode, we welcomed health law experts Kiernan Ignacio and Les Levinson from Robinson + Cole, where both take us through the M&A home care landscape and provide advice for home care organizations looking ...

The state of home care in the UK with Jane Townson, CEO of HomeCare Association

June 15, 2022 12:00 - 37 minutes - 26 MB

Jane Townson, CEO of HomeCare Association in the UK, chats to us about the differences in home care from across the pond where she dives into the differences in home health system funding in the UK, common issues agencies face and what’s being done to overcome them. With years of experience under her belt, Jane shares insights on trends into the future of home health care and what direction the industry should take to be successful. If you liked this episode and want to learn more about all...

The Business of Home Health Conferences with Lincoln Health Leadership

May 30, 2022 12:00 - 52 minutes - 36 MB

On this episode of Home Health 360, we sit down with Tim Craig, the VP and Chief Content Director for Lincoln Healthcare Leadership, to chat about home health care conferences and where he is seeing the future of home care moving. If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

The importance of clinical excellence and caregiver retention in home health care with Right at Home

May 12, 2022 18:00 - 40 minutes - 28.2 MB

On this episode, we had the pleasure of chatting with LaNita Knote (VP of Clinical Excellence) and Nikki Holles (VP of HR) from Right at Home that has many franchises all over the globe from the North America to Japan.  These two industry experts talk about the challenges and growth of the franchised home care industry, and dive into important topics such as achieving clinical excellence across all locations, how Right at Home has coped during the pandemic, and what type of solutions they’r...

Exploring challenges and growth opportunities in pediatric home healthcare with MGA Homecare

April 26, 2022 18:00 - 46 minutes - 32.3 MB

Children’s needs differ to adults when it comes to home care, yet regulations for adult home care are the same for pediatrics. The pediatric home care space is expanding and undergoing their own challenges amid the pandemic. To talk about the challenges and growth opportunities in pediatric home care, we are joined by guests Chani Feldman, Chief Clinical and Government Affairs Officer and Alexandra Koloskus Chief Compliance Officer at MGA Homecare.  If you liked this episode and want to lea...

How Evergreen Health overcame challenges as the first US home care organization to respond to COVID-19

April 11, 2022 18:00 - 46 minutes - 32 MB

Navigating the Pandemic wasn't easy for anyone, let alone being a care agency that had to manage the first COVID death in the United States, and everything that came after. Learn from Molly McDonald, Program Manager for Quality & Regulatory Compliance, and Brent Korte, the Chief Home Care Officer, how they overcame these new challenges and how they are adapting these learnings into their post-pandemic processes. If you liked this episode and want to learn more about all things home-based ca...