S3 Ep31: Ride Along With a New Player in Healthcare—featuring Caitlin Donovan

About Caitlin Donovan:

Caitlin Donovan is the Global Head of Uber Health. She joined Uber most recently from MyOrthos, an Orthodontic Services Organization, where she served as Chief Operating Officer. Prior to that, Caitlin developed her knack for tackling obstacles to patient care as Chief Operating Officer of Circulation and Executive Vice President of Operations at LogistiCare (now ModivCare), specialty benefit managers in the non-emergency medical transportation space. She also served as the Vice President of Operations at CareCentrix with a focus on home health and post-acute care. Early in her career, she worked in finance as an investor at Bain Capital and as a member of the internal consulting group at Summit Partners. She earned her bachelor's degree in Economics from Harvard University and lives in Dover, Massachusetts with her husband and two boys.

 

Things You’ll Learn:

Medicaid has had transportation as a covered benefit since 1966, but it’s not a benefit many know how to access.Health plans are increasingly looking to include transportation within their benefits portfolio.According to a recent study, within 5.1 million employees under self-insured employers, 27% live at 200% of the poverty line or below. The above-mentioned population uses preventative services 50% less, resulting in four times more avoidable admissions.To register for WIC, it is required to go in person to an office before getting groceries delivered.Logistics and value-based care will not solve healthcare’s problems on their own; It is important to think about the underlying issues to address them in a scalable way while they align with the system’s incentives.

 

Resources:

Connect with and follow Caitlin Donovan on LinkedIn.Follow Uber Health on LinkedIn.Visit the Uber Health Website.