Filling in the Gaps with Opportunity

Jennifer Glaspie

This week Ivy Slater, host of Her Success Story, chats with her guest, Jennifer Glaspie. The two talk about the ins and outs of merchant costs, why Jennifer started Tandym as a way to help small businesses, and how they are creating incentive for customers to return to the businesses they represent.

In this episode, we discuss:

Why Jennifer started Tandym with the intention of helping small businesses What we don’t know about merchant costs How Tandym is creating incentive for customers to come back to the businesses they represent How she began to fill in the gaps she saw with opportunity, and the challenges they found along the way Where Tandym is today, and their vision for the future

Jennifer Glaspie is CEO and Co-Founder of Tandym. Prior to Tandym, Jennifer ran the Store Card Program in her seven years at Capital One as a Managing Vice President and General Manager in the private label and co-brand business, overseeing a $6B P&L. Jennifer also served as a strategy consultant for 10 years (Bain and BCG). While at Capital One, Jennifer became frustrated that private label credit cards were only available to enterprises of $1B or more in revenue, and wanted to make it accessible to merchants of any size—thus the innovation of Tandym began.

Website: https://www.bytandym.com/
Twitter: https://twitter.com/byTandym
Facebook: https://www.facebook.com/bytandym/
Instagram: ​​https://www.instagram.com/bytandym/
LinkedIn: https://www.linkedin.com/company/tandym