348 Irit Eizips Redesign customer onboarding to deliver first value

Helping Sells Radio

English - March 08, 2022 13:01 - 22 minutes - ★★★★★ - 26 ratings
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Previous Episode: 347 Donna Weber Who thinks you are customer-centric: you or your customers?

Next Episode: 349 Rod Cherkas Packaging your services offerings to support fast growth

We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start.

Irit Eizips is the chief customer officer and CEO of CSM Practice, the leading customer success strategy firm for executives.

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