The Modern CXO’s View on Consumer Innovation

Healthcare Rap

English - January 16, 2024 09:05 - 30 minutes - 28.1 MB - ★★★★★ - 14 ratings
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Previous Episode: IU Health’s CEO on Prioritizing Consumer Experience

Next Episode: EXCLUSIVE: Omada Health's Wei-Li Shao on Amazon Partnership

Christine Albert, Chief Experience Officer at LCMC Health, shares how consumer-centered leadership brings brands to life, why marketers are in the sweet spot to translate consumer initiatives to business leaders, and how to connect the dots between brand, culture, and experience to create people-centered leadership.

All that, plus the Flava of the Week about Amazon’s new Health Condition programs. How does their partnership with Omada Health help everyday people connect with chronic health benefits that they already have, and how can we get better at integrating digital health solutions into consumers’ health journeys?

This show is produced by Shift Forward Health, the consumer advisory firm that partners with you to operationalize consumer-first health. (#303)

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