![Healthcare is Hard: A Podcast for Insiders artwork](https://is4-ssl.mzstatic.com/image/thumb/Podcasts113/v4/81/76/9b/81769b88-1f1f-fc47-676b-a5d7df6e24bf/mza_4428369154456052073.jpg/100x100bb.jpg)
AI Hype vs. Reality: A Conversation With Nuance (Microsoft) CSO, Peter Durlach
Healthcare is Hard: A Podcast for Insiders
English - June 22, 2023 08:00 - 48 minutes - 33.2 MB - ★★★★ - 25 ratingsMedicine Health & Fitness Business Investing healthcare health systems healthcare innovation digital health venture capital Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Peter Durlach grew up around computers and was exposed to innovative technology at an early age by his father, who helped run a lab in the electronics department at MIT. After graduating college in the 1980s, Peter caught the entrepreneurial bug way before it was cool, and was employee number four at a company developing the first voice user interface for the Macintosh.
Peter’s work put him at the center of bringing voice recognition and artificial intelligence (AI) to healthcare – work he continues today as EVP and Chief Strategy officer at Nuance Communications, a Microsoft Company.
At Articulate Systems, the first voice recognition company Peter helped build, he and his team eventually recognized that 60% of their user base was physicians dictating medical notes. He helped pivot the company to focus exclusively on healthcare and build the technology that became PowerScribe, a solution still used by most radiologist today.
Through acquisitions, Articulate Systems eventually became Nuance. After some time away from the company as a software consultant and running an AI-powered contact center business he sold to Microsoft, Peter was recruited back to Nuance in 2006 to create its healthcare division. By 2019, Nuance was focused on the healthcare and customer engagement market, and in 2022 was acquired by Microsoft for $20 billion.
In this episode of Healthcare is Hard, Keith Figlioli builds on earlier conversations with guests like Mayo’s John Halamka and Advocate’s Rasu Shrestha to unpack the hype around AI in healthcare and understand what’s real right now, and what will be in the future. Some of the issue Keith and Peter discussed include:
To hear Keith and Peter talk about these topics and more, listen to this episode of Healthcare is Hard: A Podcast for Insiders