Healthcare is Hard: A Podcast for Insiders
70 episodes - English - Latest episode: 7 days ago - ★★★★ - 25 ratingsHealthcare is Hard: A Podcast for Insiders views healthcare transformation through the lens of prominent leaders across the industry. Through intimate one-on-one discussions with executives, policy advisors, and other “insiders,” each episode dives deep into the pressing challenges that come with changing how we care for people. Hear the unique perspectives of these industry leaders to get a better understanding of what is happening today, the challenges across the healthcare ecosystem, and how innovation is really shaping the future of healthcare delivery.
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Episodes
Reinventing Pharmacy (Part 2): Dr. Troyen Brennan Disputes the False Narrative of Good vs. Bad Actors
April 18, 2024 08:00 - 42 minutes - 29.4 MBIn the first of a series of episodes exploring opportunities for innovation in the pharmacy space, Mark Cuban offered perspective from an outsider intent on disrupting the status quo. In this, the second episode, Dr. Troyen Brennan gives an insider point-of-view from someone who has studied and worked in the space for decades. Dr. Brennan was Chief Medical Officer at CVS Health for nearly 14 years, and before that, Chief Medical Officer at Aetna for two years. He was also a practicing physi...
Reinventing Pharmacy: Mark Cuban Says Trust Is Missing Across Healthcare. Here’s What He’s Doing About It
March 21, 2024 08:00 - 43 minutes - 29.9 MBMark Cuban built a career disrupting industries and creating new ones. Now, his sights are set on healthcare. There’s no secret ingredient to Mark’s success. As the world sees very publicly on Shark Tank, his style is the opposite of keeping secrets. It’s based on providing respectful, but direct, honest and unvarnished opinions. He’s bringing that style to healthcare in order to inject what he says the industry is lacking most. Trust. To kick-off a series of Healthcare is Hard podcast ep...
Is Innovation Stuck in Healthcare? Two Brothers Get to The Bottom of It
February 15, 2024 09:00 - 46 minutes - 31.9 MBIn most industries, innovation leads to an improved product or service while ultimately helping to lower cost. Healthcare is the exception. Despite a constant pursuit of new science, technology, operational efficiencies, business models and more, healthcare expenditures in the U.S. have continued to increase for decades with little sign of bending the cost curve downward. What causes this phenomenon in U.S. healthcare, and what can we do about it? In their book, Why Not Better and Cheaper?...
Putting Trust at the Center of Healthcare Transformation: Press Ganey CEO, Pat Ryan
January 18, 2024 09:00 - 36 minutes - 25 MBThrough its work with more than 41,000 healthcare facilities and the industry’s largest database of patient feedback, Press Ganey gives organizations the data and insights they need to put the human experience at the center of healthcare. Since it was founded nearly 40 years ago by Professors Press and Ganey at the University of Notre Dame, the company has built a reputation for being the prominent source of patient feedback, but it hasn’t stopped there. Its solutions capture the voice of t...
Deciphering the New Normal (Part 4): Blue Cross Blue Shield of Massachusetts’ Chief Strategy Officer, Sukanya Soderland
December 15, 2023 09:00 - 37 minutes - 25.5 MBThis is the final episode in a four part series with heads of strategy at providers and payers from across the healthcare ecosystem to explore “the new normal” in a post-COVID operating environment. For this episode Keith Figlioli welcomed Sukanya Soderland, Chief Strategy Officer at Blue Cross Blue Shield of Massachusetts, to explore how a regional payer is adapting. This follows previous episodes that offered a diverse perspective from heads of strategy at: A regional health system, OhioH...
Deciphering the New Normal (Part 3): Humana’s Chief Strategy & Corporate Development Officer, Dr. Vishal Agrawal
November 16, 2023 09:00 - 38 minutes - 26.3 MBThe previous two episodes of Healthcare is Hard explored the “new normal” from the provider perspective with heads of strategy at an innovative regional health system, OhioHealth, and one of the nation’s largest, CommonSpirit. For the third episode in this series, Keith Figlioli welcomes Humana’s Chief Strategy and Corporate Development Officer, Dr. Vishal Agrawal, to shift the discussion towards payers and how they’re adjusting to the post-COVID world. Today, Humana is one of the nation’s ...
Deciphering the New Normal (Part 2): CommonSpirit’s Chief Strategy Officer, Sheri Shapiro
October 26, 2023 08:00 - 41 minutes - 28.3 MBCommonSpirit Health is one of the nation’s largest integrated health systems comprising 142 hospitals and 2,200 care sites across 24 states. Three years ago, at the height of the pandemic, CommonSpirit’s Chief Innovation Officer, Rich Roth, and now former CEO, Lloyd Dean, spoke with Keith Figlioli on the Healthcare is Hard podcast to discuss their approach to leading the organization through healthcare’s most challenging times. As the country emerges into a new normal, CommonSpirit’s Chief S...
Deciphering The New Normal With OhioHealth’s Chief Strategy and Transformation Officer, Michael Krouse
September 21, 2023 08:00 - 40 minutes - 27.8 MBThere are many reasons why central Ohio is a fertile ground for innovation and why the areas surrounding Columbus are ideal for testing new approaches to consumer behavior. It’s a diverse city with five Fortune 500 companies and 19 Fortune 1,000 companies in a wide range of industries, from banking and insurance to fashion. No single industry contributes more than 18% of GDP and together, they bolster a region that’s experiencing active and sustainable growth. In addition, Columbus has a rel...
Not Just a Side Gig: Government Contracting Takes Commitment, Says Booz Allen Hamilton COO, Kristine Martin Anderson
August 17, 2023 08:00 - 40 minutes - 27.6 MBBefore taking responsibility for operational performance of Booz Allen Hamilton – the $9+ billion technology and consulting leader with 32,000+ employees worldwide – Kristine Martin Anderson built a career pioneering healthcare IT. Most notably, she spent nearly 14 years at an early innovator in the space, CareScience, where she helped advance work in quality measurement before overseeing the launch of the nation’s first web-based clinical decision support system for hospitals, and the natio...
Is AI Policy a Bigger Undertaking Than Meaningful Use? Kristen McGovern Thinks So
July 20, 2023 08:00 - 38 minutes - 26.2 MBEarning a Presidential Management Fellowship after law school gave Kristen McGovern firsthand experience working inside many of the agencies and offices that drive U.S. healthcare policy. Over a two year period with the Department of Health and Human Services (HHS) she worked at organizations including the National Cancer Institute and the Biomedical Advanced Research and Development Authority (BARDA). She eventually landed at the Office of Management and Budget (OMB) just as the HITECH Act ...
AI Hype vs. Reality: A Conversation With Nuance (Microsoft) CSO, Peter Durlach
June 22, 2023 08:00 - 48 minutes - 33.2 MBPeter Durlach grew up around computers and was exposed to innovative technology at an early age by his father, who helped run a lab in the electronics department at MIT. After graduating college in the 1980s, Peter caught the entrepreneurial bug way before it was cool, and was employee number four at a company developing the first voice user interface for the Macintosh. Peter’s work put him at the center of bringing voice recognition and artificial intelligence (AI) to healthcare – work he ...
Scaling Up (Part 2). How Dr. Rasu Shrestha is Steering AI & Innovation After the Megamerger that Created Advocate Health
May 11, 2023 08:00 - 49 minutes - 34.1 MBMany physicians today choose to pivot their careers and apply their clinical knowledge to the innovation and digital transformation side of healthcare. Dr. Rasu Shrestha was an early pioneer of this trend and as he explains, went from “the dark side of radiology to the dork side of informatics” more than two decades ago. In addition to spanning both technical and clinical roles, Dr. Shrestha brings a worldly view of medicine to his work as EVP and Chief Innovation and Commercialization Offi...
Follow the Money: Harvard Professor & MedPAC Chair, Michael Chernew, Illuminates the Causes & Consequences of Healthcare Spending
April 20, 2023 08:00 - 41 minutes - 28.8 MBUnderstanding healthcare spending growth in America is a critical component of any initiative attempting to improve care quality and affordability. This holds true for every person or organization focused on improving healthcare – from policy makers, to traditional healthcare incumbents, new entrants, and the entrepreneurs driving digital health innovation. There are few people who understand healthcare economics in the U.S. as well as Michael Chernew, PhD, who has dedicated his career to s...
The Healthcare Data Goldrush (Part 2): Chief Information & Digital Officer at Hartford Healthcare, Joel Vengco
March 16, 2023 08:00 - 39 minutes - 26.9 MBWhen Joel Vengco started his thesis during the third year of a MD-PhD program, it was the beginning of the end of his time in medical school. It changed his career path and kicked-off what he says is a love for data. The field of Big Data didn’t exist yet, but it’s essentially where Joel was focused. And thanks to a professor who was also the chief scientific officer at Eclipsys (which later merged with Allscripts), Joel had access to extensive datasets to drive his work. He initially found...
Scaling up. Scott Powder Talks About the Merger of Advocate Aurora Health and Atrium Health to Build One of the Nation’s Largest Health Systems
February 16, 2023 09:00 - 48 minutes - 33.4 MBAdvocate Health is the nation’s fifth largest nonprofit health system, operating 67 hospitals and more than 1,000 sites of care to generate revenues topping $27 billion. This new entity was formed by combining two like-minded, not-for-profit health systems in December 2022: Midwest-based Advocate Aurora Health and Southeast-based Atrium Health. While this was among the biggest mergers ever in the nonprofit healthcare ecosystem, it wasn’t the first for Scott Powder. In the early 1990s, Scot...
The Healthcare Data Goldrush: Leavitt Partners’ Ryan Howells & IMO’s Dale Sanders Lay Out A Guide for Prospectors
January 19, 2023 09:00 - 48 minutes - 33.6 MBThe digital transformation of healthcare has been a long and winding road, but one that is starting to open new possibilities in every aspect of business operations, care delivery and consumer experiences. The critical aspect to all of this is a newfound access to data. Dale Sanders and Ryan Howells have been at the forefront of the movement to unlock data in healthcare and help organization leverage it to actually drive business and clinical performance. As Principal at Leavitt Partners, R...
Why Health Systems with Data-Driven Strategies will be the Ones to Survive Turbulent Times: A Conversation with Vizient’s John Becker
December 15, 2022 09:00 - 39 minutes - 27.2 MBAs the world emerges from the pandemic and U.S. health systems navigate a unique set of challenges they’ve never faced before, they’re fighting a battle on two fronts. They don’t have the luxury of dedicating all their resources towards the significant challenges they’re facing today. They also have to stay focused on innovation that will drive future growth, while finding the right balance between these priorities. Health systems can’t make these critical decisions in a vacuum – that’s why...
Providence’s Sara Vaezy Tells the Tale of Two Health Systems: Fixing Fundamentals While Focusing on Innovation
November 17, 2022 09:00 - 33 minutes - 23 MBIt’s a difficult time for health systems who are struggling with financial pressures brought on by rising costs, patient volumes that continue to remain below pre-pandemic levels, and a host of other issues putting their balance sheets in the red. But at the same time, the need for innovation has never been greater. New technology will be essential to streamline operations and meet consumer demand for new care delivery models while staying ahead of big tech, retailers and others adding press...
Providence’s Sara Vaezy Tells the Tale of Two Health Systems: Fixing Fundamentals While Focusing on Innovation
November 17, 2022 09:00 - 33 minutes - 23 MBIt’s a difficult time for health systems who are struggling with financial pressures brought on by rising costs, patient volumes that continue to remain below pre-pandemic levels, and a host of other issues putting their balance sheets in the red. But at the same time, the need for innovation has never been greater. New technology will be essential to streamline operations and meet consumer demand for new care delivery models while staying ahead of big tech, retailers and others adding press...
Former Department of Defense Leader Interprets the Real Cyber Risks in Healthcare
October 20, 2022 08:00 - 40 minutes - 27.6 MBTim Kosiba was first exposed to the healthcare industry while working at the FBI in the 1990s as part of its Computer Analysis Response Team (CART). For more than 30 years, he worked at the highest levels of government driving the cybersecurity, digital intelligence and offensive cyber practices that keep the country’s critical infrastructure safe. Tim started his career in the Navy, working for the organization now known as the Naval Criminal Investigative Service (NCIS), where he was succ...
Amazon, One Medical and the Acquisitions Moving Healthcare: Walmart’s Former SVP of Health, Marcus Osborne, Weighs In
September 15, 2022 08:00 - 40 minutes - 28 MBMarcus Osborne started his professional life as a White House intern and never intended to pursue a career in healthcare. In fact, he says he has a phobia of needles and doesn’t find much pleasure in daily work dealing with issues like insurance and disease. But he says healthcare kept finding him, and he admits that no other sector has more need for good, talented people trying their best to make progress. After a couple jobs in business consulting and time as Chief Financial Officer for t...
Peering Inside Home Health and VBC with Clinician, Investor, Operator and Public Servant, Dr. Julian Harris
August 18, 2022 08:00 - 37 minutes - 26 MBDr. Julian Harris developed a personal passion for home health and shifting care towards value watching his father and his grandfather serve as caregivers for his mother and grandmother, who both had complex health conditions. He started his professional life as a primary care doctor in community health centers and safety net hospitals, but with an interest in business, gravitated towards a career that has spanned the highest levels of provider, payer, government and many other organizations...
Mayo’s John Halamka on AI, ML and the Government’s Role in Digital Health’s Future
July 14, 2022 08:00 - 40 minutes - 28 MBAs a self-described latchkey kid growing up in Los Angeles, Dr. John Halamka says riding his bike to Raytheon, Hughes Aircraft and Aerojet – and pulling integrated circuits and manuals from their dumpsters to learn how they worked – lured him into the world of technology. Not long after, he started developing his first healthcare-related IT system, which he sold to UCLA when he was 14. Those experiences kicked-off a career where Dr. Halamka has worked at the intersection of technology and h...
You Can’t Improve If You Don’t Measure: IHI CEO Dr. Kedar Mate Talks Care Quality
June 16, 2022 08:00 - 44 minutes - 30.5 MBAt the beginning of the pandemic when nursing homes were a hotbed for COVID-19 infections and many untimely deaths, the Institute for Healthcare Improvement (IHI) began hosting daily phone calls where hundreds of facilities joined to quickly get and share information that would improve their response. It led to a larger project over the next year that included every nursing home in the country sharing knowledge and information, and is an excellent example of how IHI achieves its mission of h...
The Surgeon & Economics PhD Leading Medicare: Dr. Meena Seshamani
May 19, 2022 08:00 - 36 minutes - 25.1 MBDr. Meena Seshamani is responsible for the health care coverage of more than 63 million Americans and nearly one in every five healthcare dollars spent in the U.S. With the ultimate goal of keeping the people who rely on Medicare at the center of every decision, her role as the director of the Center for Medicare at the Centers for Medicare & Medicaid Services (CMS) requires her to balance the personal side of healthcare with the complexities of the healthcare system at large. And she has a...
Google Cloud’s Aashima Gupta on Big Tech’s Platform Play in Healthcare
April 21, 2022 08:00 - 45 minutes - 31.4 MBAashima Gupta was a rising star in the financial technology world at organizations including Fidelity Investments and JPMorgan Chase, but after her father passed away suddenly due to health reasons, she turned her technical talents towards improving healthcare. After five years in leading technical roles at Kaiser Permante and two years leading healthcare strategy at the API and analytics company Apigee, she became director of global healthcare solutions at Google Cloud through its acquisiti...
Mona Siddiqui on Humana’s Evolution to a Healthcare Company
March 17, 2022 08:00 - 37 minutes - 25.9 MBDr. Mona Siddiqui says she loves solving problems at the intersection of health policy, strategy, data and operations. After earning a medical degree from Johns Hopkins, a master’s in public health with a focus on quantitative methods and data analysis from Harvard, and a master’s in engineering from Stanford, Mona has dedicated her career towards using this unique skillset to improve healthcare. She served as a resident at George Washington University Hospital, Innovator-in-Residence at CM...
Mona Siddiqui on Humana’s Evolution to a Healthcare Company
March 17, 2022 08:00 - 37 minutes - 25.9 MBDr. Mona Siddiqui says she loves solving problems at the intersection of health policy, strategy, data and operations. After earning a medical degree from Johns Hopkins, a master’s in public health with a focus on quantitative methods and data analysis from Harvard, and a master’s in engineering from Stanford, Mona has dedicated her career towards using this unique skillset to improve healthcare. She served as a resident at George Washington University Hospital, Innovator-in-Residence at CM...
Amazon Web Services’ Phoebe Yang on Bringing Digital Transformation to Health System Boards
February 17, 2022 09:00 - 40 minutes - 28 MBPhoebe Yang holds one of the most instrumental roles at the intersection of tech and healthcare. As general manager for healthcare at Amazon Web Services, she leads a team focused on making healthcare better by enabling organizations to increase the pace of innovation, unlock the potential of health data, and develop more personalized approaches to therapeutic development and care. Phoebe also has a long history advising health systems at the board level. She previously sat on the board of...
The Biggest Surprise at JPM 2022 Is What Wasn’t Being Discussed: COVID
January 27, 2022 09:00 - 42 minutes - 29.4 MBSince the beginning of the pandemic, Dan Michelson has held at least three to five zoom calls per day with hospital CFOs across the country. As the industry navigated the most disruptive and uncertain times in modern history, healthcare leaders turned to Dan for his insight and advice because of the unparalleled visibility he has into the market through his company, Strata Decision Technology. Strata provides financial planning and analytics software for more than 400 health systems and 2,00...
Size Doesn’t Matter: Innovation Happens Everywhere, Says Anthem’s Bryony Winn
December 16, 2021 09:00 - 42 minutes - 29.4 MBBryony Winn is a Zimbabwe native and Rhodes Scholar who says her background growing up in the developing world contributed to her innate desire to pursue a career with an element of social impact. And she says that background had a fundamental impact on the voice she brings to the U.S. healthcare market and to her leadership style. Bryony spent the first decade of her career at McKinsey & Company providing strategic and operational counsel to a wide variety of clients across Europe and Afri...
The Retailers are Coming (Part 3): Walmart’s Chief Medical Officer
November 18, 2021 09:00 - 39 minutes - 27.4 MBWalmart is the world’s largest retailer with revenues surpassing $120 billion and more than 10,000 locations across the globe. With nearly 5,000 locations in the United States, 90% of Americans live within 10 miles of a Walmart store. No conversation about the role retailers are playing in healthcare disruption would be complete without including Walmart. So to close a thee part series of retail interviews that also included the Chief Medical Officer at Walgreens and Chief Strategy Officer ...
The Retailers are Coming (Part 2): CVS Health’s Chief Strategy & Business Development Officer
October 21, 2021 08:00 - 44 minutes - 30.6 MBIn the United States, 85% of the population resides within 10 miles of a CVS Pharmacy. Through continued growth and expansion since its founding as a health and beauty products retailer in the early 1960s, CVS Health has now become America’s largest health services company. That expansion accelerated over the last two decades through acquisitions of companies like MinuteClinic, Caremark and Aetna that embedded CVS even more deeply into the U.S. healthcare system and communities across the co...
The Retailers are Coming: Walgreens CMO On the Future of Community Care
September 23, 2021 08:00 - 49 minutes - 34.3 MBSince its first store opened in 1901, Walgreens has been embracing innovation in the retail pharmacy space, fueling its expansion to become a neighborhood health destination with more than 9,000 locations. As the healthcare industry navigates major structural changes – and a global pandemic – Walgreens is staying true to its roots of innovation and guiding what the future of healthcare looks like in America. Kevin Ban joined Walgreens as Chief Medical Officer in January 2020, and by the end...
Digital Health Hype Vs. Reality: How KLAS Cuts Through With the Voice of the Customer
August 19, 2021 08:00 - 45 minutes - 31.5 MBInvestments in digital health hit an all-time high in 2020, only to surpass the new record within the first six month of 2021. Needless to say, there’s never been more attention placed on digital health innovation. But it makes for a crowded market, putting providers and health system CIOs in a challenging position where it’s impossible to vet the wave of new technologies and determine what will really help reduce costs and improve care. For 25 years, KLAS has helped providers navigate the...
A Market-Driven or Policy-Driven Approach to Health IT Innovation? ONC’s Deputy National Coordinator on the Path Forward
July 15, 2021 08:00 - 44 minutes - 30.9 MBThe accelerated pace of innovation in digital health, record-breaking investments in the sector and even some of the technology developed to navigate the pandemic wouldn’t have been possible without groundwork laid by The Office of the National Coordinator for Health Information Technology (ONC). And there’s probably no one who understands ONC’s past, present and future role better than Steve Posnack. Steve is a fixture at ONC, joining a year after it was formed in 2004 and serving for the ...
When Consolidation Isn’t About Pricing Leverage: How Ballad Health Merged Two Systems to Reduce Costs and Reinvent Rural Healthcare
June 17, 2021 08:00 - 38 minutes - 26.8 MBIn the United States, more than 90% of the landmass is rural. And in rural communities from coast to coast, the challenges in delivering healthcare can be very different than the urban and suburban centers that get most of the attention. There’s untapped opportunity in reimagining healthcare business models and the technology that will enable them in rural areas, according to Ballad Health CEO, Alan Levine. And he should know – in the three years since Ballad was formed by merging Wellmont ...
Aledade Founder & CEO Farzad Mostashari: Preserving the Autonomy of Independent Practices to Drive Real Value in Healthcare
May 13, 2021 08:00 - 37 minutes - 25.8 MBDr. Farzad Mostashari’s extensive resume doesn’t fully convey the true value he brings to reimagining healthcare. He’s the former National Coordinator for Health IT at the Department of Health and Human Services, served as assistant commissioner at the New York City Department of Health, was an Epidemic Intelligence Service officer at the CDC, a fellow at The Brookings Institution and a resident at Mass General Hospital. Yet, with all that experience, he says living through the Iranian revol...
Health Care vs. Sick Care: SCAN Health CEO Dr. Sachin Jain on Fixing the System
April 15, 2021 08:00 - 42 minutes - 29.4 MBDr. Sachin Jain says he got a silent education about healthcare and medicine around the dinner table from his father, an anesthesiologist and pioneer in pain management. But he still wasn’t sold on a career in healthcare until the end of his junior year at Harvard when he took a course on the quality of healthcare in the U.S. taught by Dr. Howard Hiatt and (one of this podcast’s first guest) Dr. Don Berwick. That decision kicked-off a career where Sachin has packed experience from nearly ev...
Health Care vs. Sick Care: SCAN Health CEO Dr. Sachin Jain on Fixing the System
April 15, 2021 08:00 - 42 minutes - 29.4 MBDr. Sachin Jain says he got a silent education about healthcare and medicine around the dinner table from his father, an anesthesiologist and pioneer in pain management. But he still wasn’t sold on a career in healthcare until the end of his junior year at Harvard when he took a course on the quality of healthcare in the U.S. taught by Dr. Howard Hiatt and (one of this podcast’s first guest) Dr. Don Berwick. That decision kicked-off a career where Sachin has packed experience from nearly ev...
Care @Home: A Fast Start to a Long Journey, According to Texas Health’s Chief Experience Officer, Winjie Miao
March 18, 2021 08:00 - 32 minutes - 22.2 MBImproving patient experience has been a driving focus for Winjie Miao during her twenty year career at Texas Health Resources, where she’s now senior executive vice president and chief experience officer. Texas Health cares for more patients in North Texas than any other provider through 350 access points including 27 hospital locations and a network of outpatient facilities, Neighborhood Care & Wellness Centers, preventive and fitness services, and home health services. After joining Texas...
JPM Recap: The Healthcare Industry’s Annual Checkup with Strata CEO, Dan Michelson
February 11, 2021 09:00 - 51 minutes - 35.3 MBLast year tested nearly every aspect of the healthcare system, making the 2021 J.P. Morgan Health Care Conference like none other in its 39-year history. But there’s at least one constant from the past few years – the insight Dan Michelson, CEO at Strata Decision Technology, offers in the recap he writes for Becker’s Hospital Review. With a customer base that includes 2,000+ hospitals and 400+ healthcare systems, about half of all U.S. healthcare flows through Strata’s financial analytics a...
The Payer Perspective on COVID, Value Based Care and More with Blue Cross Blue Shield of Massachusetts’ Chief Commercial Officer, Patrick Gilligan
January 14, 2021 09:00 - 44 minutes - 30.6 MBBefore the term Value Based Care existed, Blue Cross Blue Shield of Massachusetts (BCBSMA) unveiled one of the nation’s first risk-based payment models – its Alternative Quality Contract (AQC). Patrick Gilligan joined BCBSMA in 2007 to oversee the AQC’s rollout after spending nearly 14 years negotiating contracts on the provider side at Partners Healthcare (now Mass General Brigham). He left BCBSMA for a three year stint at CVS, where he led health system alliances, and is now back at Massac...
Elections Have Consequences: Harvard’s John McDonough Reflects on ‘Decision 2020’ and the Implications to US Healthcare
December 03, 2020 10:00 - 46 minutes - 31.9 MBAs someone who has been in the middle of healthcare policy and reform in the U.S. for decades, John McDonough has a unique perspective on how the rapidly changing political climate in Washington will impact the healthcare industry. John’s dedication to public health began in 1985 after he was elected to the Massachusetts House of Representatives where he co-chaired the Joint Committee on Health Care until 1997. He later played a key role in the passage and implementation of the 2006 Massach...
OptumInsight CEO Robert Musslewhite’s Journey from Building a High-Growth Startup to Acquiring Them
November 12, 2020 10:00 - 44 minutes - 30.5 MBRobert Musslewhite has viewed healthcare innovation and the lifecycle of a healthcare services company from nearly every angle over the past two decades. He joined The Advisory Board Company because it was a small but fast-growing organization where he felt he could make an impact, and where he ultimately became chairman and CEO. Under his leadership, the company quadrupled in size to serve nearly 300,000 leaders in over 5,500 hospitals, health systems, and universities worldwide. In 2017, R...
CommonSpirit’s Lloyd Dean and Rich Roth on Solving Inequities through Innovation
October 08, 2020 08:00 - 48 minutes - 33.1 MBCommonSpirit Health created one of the largest health systems in the nation by merging Dignity Health and Catholic Health Initiatives in early 2019. It now operates 137 hospitals and more than 1,000 care sites across 21 states, with revenues of nearly $29 billion. Extending its reach into more communities across the country has enabled CommonSpirit to leverage scale as a means to advance its core mission of expanding healthcare access to all, advocating for those who are poor and vulnerable...
The Culture Of Risk at UPMC: President of UPMC Enterprises, Tal Heppenstall, Explains
September 10, 2020 09:00 - 36 minutes - 25.4 MBTal Heppenstall has a dual role at UPMC. He’s been treasurer of the $21 billion dollar health care provider and insurer since 2003, where he’s responsible for the day-to-day cash needs of an organization that integrates 90,000 employees, 40 hospitals, 700 doctors’ offices and outpatient sites, and a 3.9 million-member Insurance Services Division. In addition, Tal is president of UPMC Enterprises, where its mission is to create products and businesses that make life changing medicine happen. ...
Agile Operations: COVID-19 Forces a New Reality for Healthcare Finance, According to Michael Allen, CFO at OSF Healthcare
August 13, 2020 09:00 - 43 minutes - 30.2 MBMichael Allen has unique expertise in healthcare finance. He’s been chief financial officer at four different health systems and is national chairman of the Healthcare Financial Management Association (HFMA) where he regularly interacts and shares knowledge with peers in the 56,000-member organization. Michael calls HFMA his side hustle and is going on his second year of a one-year term since the organization froze its leadership to provide stability during the COVID-19 pandemic. His primar...
Exploring the Technical Impacts of COVID-19 with Cedars-Sinai CIO, Darren Dworkin
July 16, 2020 09:00 - 45 minutes - 31.3 MBCedars-Sinai is a nonprofit academic healthcare organization that serves the diverse Los Angeles community through more than 40 locations, 4,500 physicians and nurses, and 1,500 research projects in motion. Darren Dworkin has been Chief Information Officer at Cedars-Sinai since 2006, where he also founded the Cedars-Sinai Accelerator and serves as managing partner of Cedars-Sinai Health Ventures. In this episode of Healthcare is Hard, Darren talks to Keith Figlioli about the impact of COVID...
Navigating a Post-Covid Path to the New Normal with Gist Healthcare CEO, Chas Roades
June 11, 2020 09:00 - 48 minutes - 33.3 MBOver the course of nearly 20 years as Chief Research Officer at The Advisory Board Company, Chas Roades became a trusted advisor for CEOs, leadership teams and boards of directors at health systems across the country. When The Advisory Board was acquired by Optum in 2017, Chas left the company with Chief Medical Officer, Lisa Bielamowicz. Together they founded Gist Healthcare, where they play a similar role, but take an even deeper and more focused look at the issues health systems are facin...