Community Engagement – Harmonizing to the Same Tune #150

Dr. Kirsten Meisinger from the Cambridge Health Alliance engages long-standing community partners in telehealth usability with joy and grace. Deep.

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Episode Notes
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Contents with Time-Stamped Headings
to listen where you want to listen or read where you want to read (heading. time on podcast xx:xx. page # on the transcript)
Proem.. 1
Introducing Kirsten Meisinger 03:14. 2
Provider engagement, loving what you do 08:37. 3
Patient, provider, community engagement intertwined 10:51. 3
Telehealth, up in 60 seconds 12:12. 4
Long-standing patient experience partners 14:55. 4
When the world blows up 17:53. 5
Public health superpower 18:51. 5
Recognizing when it doesn't work 22:42. 6
Leadership at many levels 25:12. 7
Equity. Giving people what they need. 27:41. 8
Key points 29:41. 8
Reflection 32:27  9
 
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Credits
The views and opinions presented in this podcast and publication are solely the responsibility of the author, Danny van Leeuwen, and do not necessarily represent the views of the Patient-Centered Outcomes Research Institute®  (PCORI®), its Board of Governors or Methodology Committee.
Music by permission from Joey van Leeuwen, Drummer, Composer, Arranger
Web and Social Media Coach Kayla Nelson @lifeoflesion
Inspiration from Mary Ellen Cortizas, Neely Williams, Freddie White-Johnson, Joanna Siegel, Karen Martin, Kristin Carman, Libby Hoy, Dick Argys, Tania Dutta, Russell Bennett, Bonnie Engelbart

Sponsored by Abridge

Links
Cambridge Health Alliance
CHA Facebook Page
CHA Healthy Now Blog
Katie's Nutrition blog
Transforming Clinical Practices Initiative
National Collaborative for Health Equity (sponsored by NCQA)
Related podcasts and blogs
https://health-hats.com/pod122/
https://health-hats.com/minister-to-community-spirit/
https://health-hats.com/pod133/
About the Show
Welcome to Health Hats, learning on the journey toward best health. I am Danny van Leeuwen, a two-legged, old, cisgender, white man with privilege, living in a food oasis, who can afford many hats and knows a little about a lot of healthcare and a lot about very little. Most people wear hats one at a time, but I wear them all at once. We will listen and learn about what it takes to adjust to life's realities in the awesome circus of healthcare. Let's make some sense of all this.
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The Show
Proem
Lately, the industry chatter about patient engagement has increased. Clients ask me to advise about patient engagement. What is patient engagement?  How can we increase patient engagement? Is patient engagement worth it? Where do we find people to engage? What’s the business case for engagement? As time passes, my thoughts and advice change, and, frankly, I find myself at a loss to advise, even though I say patient engagement is my passion. Engagement from whose point of view, to what purpose?
A person engaged in their health – Isn’t everyone engaged in their health? My symptoms affect me. I’m in pain.