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94: Reducing Customer Service Response Time by 90% (w/ Databox)
Metrics & Chill - Predictable Growth for B2B
English - June 25, 2021 09:00 - 25 minutes - 35.1 MB - ★★★★★ - 31 ratingsMarketing Business b2b gtm predictable growth marketing sales rev ops pipeline small business metrics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode of Metrics & Chill podcast, find out how Databox reduced median first response time from more than 3 hours to just 17 minutes. Learn what the team did, how they did it, and measures that have been implemented to ensure this success is long-term and sustainable.