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Jennifer Hill speaks with CEO & author, Toni Pergolin, about her new book Too Important to Fail: Leadership Lessons for Nonprofits. Toni shares her top three tips for being a great leader. She also shares personal experiences and obstacles she faced in business, as well as other tips from her book.
bancroft.org/executive-team

Toni Pergolin, M.A., CPA
President And Chief Executive
As the Chief Executive Officer of Bancroft, one of the largest human services provider in NJ/PA, Toni Pergolin has grown and diversified the services and programs provided for people with intellectual and developmental disabilities, autism and those in need of neurological rehabilitation, positioning the organization for a strong and sustainable future.

Under Ms. Pergolin’s leadership over the past 15 years, she has focused on expanding and developing critical programs and services for children and adults. This includes the flagship Bancroft School along with early education special-education school, pediatric residential programs, vocational and day programs for adults, and more than 200 group homes and apartments in New Jersey, Delaware and Pennsylvania. Bancroft also works in partnership with many businesses and community organizations to provide employment and volunteer opportunities for those Bancroft serves.

She spearheaded the largest expansion and construction project in the 134 year history of Bancroft leading to the opening the Raymond & Joanne Welsh Campus in Mt. Laurel in 2018. The pediatric campus features a 175,000 sq ft state-of-the-art school and residential facilities situated on 80-acres. Ten years in the making, the campus includes The Bancroft School, Lindens Center for Autism, with Campus Residential Treatment Programs and an unprecedented Activity Center, all designed to set a new standard of care in providing the highest level of service and recreation for students.

Under her leadership, Bancroft has also expanded neuro-rehabilitation and brain injury services with locations in Mount Laurel, Plainsboro and Toms River, New Jersey - providing outpatient, acute medical day and residential services.

She currently serves on the boards of Our Lady of Lourdes Health Care Services in Camden, Fulton Bank of New Jersey, South Jersey Chamber of Commerce, and Peirce College. Additionally, she serves as a member of the FPA Wealth Management Advisory Board and the Healthcare Advisory Council of the Free Library of Philadelphia.

In 2019, Ms. Pergolin was honored with the Women of Excellence - Business Excellence Award by SJ Magazine for her vision and business acumen. She has also received the Campbell Soup Extraordinary Leadership Award and was awarded the first Corporate/Business Award by Maria's Women United. She has been recognized for her leadership in many publications including SmartCEO Magazine, Philadelphia Business Journal, SNJ Business People, SJ Biz Main Line Today and received recognition for advancing women's equality.

Prior to joining Bancroft, she worked at the University of Pennsylvania Health System for 14 years in various positions, including Chief Financial Officer for Pennsylvania Hospital. She received her undergraduate degree in accounting from Pennsylvania State University and her master's in health administration from Saint Joseph's University. A certified public accountant, she resides in the Greater Philadelphia area with her husband and two sons. Ms. Pergolin's first book, Too Important to Fail: Leadership Lessons for Nonprofits comes out in January 2020.