Sponsored Podcast: It’s the Guest Experience, Stupid

GatherGeeks by BizBash: The Event Industry Podcast

English - April 26, 2018 22:11 - 41 minutes - 37.7 MB - ★★★★★ - 36 ratings
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Previous Episode: How You Should Talk to Clients, and Other Tips From a Top Event Pro (Episode 95)

Next Episode: How Event Producers Will Survive in the Gig Economy (Episode 96)

Host: David Adler

In this sponsored episode of GatherGeeks, David Adler, C.E.O. of BizBash sits down with Eric Murphy, the founder of what is now concierge.com. Eric walks us through the journey that brought him to the understanding that by using the combination high-touch and tech-enabled solution, a planner can literally customize guest experiences that make every attendee feel special. He takes listeners through his journey from working as a DJ at a radio station in high school to promoting ‘NSync and the MTV Video Music Awards. Find out why he has come to the conclusion that guest experience is everything and has an enormous impact on the R.O.I. of events.