EP007 - CS Operations Webinar with Jason Conrad

Gain Grow Retain

English - October 16, 2019 14:00 - 25 minutes - 17.5 MB - ★★★★★ - 34 ratings
Entrepreneurship Business Management b2b saas growth customer success marketing sales software customer imperative enterprise Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: EP005 - Danielle Weinblatt, Entelo

Next Episode: EP009 - Jam Session I w/ John Wood, 3 Point LLC

Jason Conrad, product marketing and customer success expert, teams up with Cori Pearce, Marketing Director at ChurnZero to discuss all things Customer Success Operations. Jason lays out how Customer Success can drive revenue and how to ignite, structure, and grow CS Ops in your organization.

Check out more: https://churnzero.net/q-a-why-its-time-to-build-a-cs-ops-role/

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Big shout out to Jason (https://www.linkedin.com/in/jasonaconrad/)

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This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/

Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach/