[Step by Step] Can Product Returns Build My Brand? (feat. David Sobie, CEO and Co- Founder of Happy Returns and Zach Goldstein, CEO and Founder of Public Rec)

Future Commerce Podcast: eCommerce, DTC and Retail Strategy

English - April 06, 2021 11:00 - 49 minutes - 45.7 MB - ★★★★★ - 56 ratings
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Previous Episode: [Step by Step] How Can Brands Compete with Amazon? (feat. Adam Gardner)

Next Episode: [Step by Step] How Can I Get Product to Every Customer in Two Days or Less? (feat. George Wojciechowski, VP of Partnerships at Shipbob and Babs King, Founder and CEO at Fleo)

Product returns can be a total pain. But what if brands used their returns to actually strengthen customer loyalty? In this episode of Step by Step, David Sobie, CEO and Co-Founder of Happy Returns and Zach Goldstein, CEO and Founder of Public Rec join the pod to chat about how returns can actually be painless for the brand and a good experience for the customer, driving their loyalty to your brand. Listen now!