If you listen to this podcast regularly you'll know that James Crook is business coach for massage therapists - and also a marketer, author and mentor with a passion to help small businesses get their gifts out to the world.

But this episode is a little different. Here, James shares some of the most challenging times that he's experienced in business, where he made mistakes that nearly cost him his team of staff – and how he was able to build up the internal strength he needed so he could make it through.