The Importance of Operations Manuals

Franchise Today

English - July 15, 2010 17:00 - 1 hour - 14.2 MB - ★★★★ - 17 ratings
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This week on Franchise Today, Mary Ann O'Connell, CEO at FranWise joins host, Paul Segreto, to discuss the importance of operations manuals within franchise systems. In addition, Paul and Mary Ann discuss the proper development of franchise operations manuals and how poorly developed ones can leave a lasting impression... albeit a negative one.